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Rated 4.3 out of 5 by 172 reviewers.
Rated 5.0 out of 5.0 by The Best Staff The staff at the Holiday Inn Express Boston-Waltham is wonderful. They are very professional, yet friendly and know the area well. If you need directions to anywhere, ask one of them. They know the best routes! I particularly liked a young man named Luke who was working evenings. Very helpful! July 17, 2014
Rated 5.0 out of 5.0 by Best Hotel in general! One of the best hotels I have ever stayed at. All of the staff exceeded my expectations in making sure that I had everything I needed for my stay. The cleanness of the guest room were very satisfactory. I had an incident with my first room with the AC not working, I let them know and they had someone go up and fix it within 5 minutes. Unfortunately the issue didn't get permanently resolved, so they made sure that they had another room available for my to switch to. Very kind and great staff overall! I would recommend this location to anyone. And a bonus (for people who travel for a living) is having a fridge and microwave in the room. July 16, 2014
Rated 5.0 out of 5.0 by Wonderful Experience I would defintely stay at this hotel again- delightful front desk attendants, a great variety of options for breakfast in a well-lit environment. Everything was clean upon arrival and the cleaning staff did an awesome job during my four-day stay. Choose this hotel when staying in the area. July 14, 2014
Rated 5.0 out of 5.0 Comfortable and clean rooms good view very comfortable and clean rooms for reasonable pricing. Good breakfast section but the area is little congested. Rooms are as in the picture. Friendly and prompt front desk. Fast wireless internet. July 11, 2014
Rated 5.0 out of 5.0 by The most comfortable bed I have slept in away from home ever. No noise comfortable bed easy access from highway and clean July 10, 2014
Rated 4.0 out of 5.0 by Good value, good service I stayed here just for one night but it was a clean and comfortable hotel. Very convenient for my purposes and good value. Compared to other similar hotels, this hotel was one of the better ones. Breakfast was minimum but good and included in the price. I would stay here again. July 9, 2014
Rated 5.0 out of 5.0 by Great Hotel This Hotel is the nicest in the Waltham/Boston area. Stayed in all of them and by far the Holiday Inn is the best for the value, cleanest, and most comfortable of all of the other hotels in that area. I will always search for a Holiday Inn when I travel. It is definitely the best and most comfortable place to stay even comparing to the "luxury" hotels I've stayed in. The breakfast was great, huge variety, and especially the orange juice, not fake, tasted like Tropicana. The other best is the comfort of the beds, clean, just right with lot's of pillows. Could not hear a thing outside my door and it was a full house. Stay here....you won't regret it. July 8, 2014
Rated 5.0 out of 5.0 by Quality Good Good quality hotel at reasonable price with excellent continental breakfast for price. Excellent pillows. Quiet. Peaceful. No drama. Temperature was not too cold and that was good for me. Two pricey restaurants within walking distance and gas station. Restaurants have good food. Not much else besides offices within walking distance. July 8, 2014
Rated 5.0 out of 5.0 by Comfortable and relaxing Only stayed one night, but bed was very comfortable. Even though there was construction going on at the hotel next door, workers did not start too early and the noise level was reasonable for a Monday morning. The only thing I did notice was that the bathroom door was not clean -- it was splattered with droplets of something, but was not very noticeable. July 5, 2014
Rated 4.0 out of 5.0 by Comfortable room We enjoyed our stay at the Holiday Inn Express in Waltham, MA. Room was very clean and comfortable. We were able to get a good night's sleep as the noise level was low. Temperature in room easy to adjust. Breakfast was alright. June 27, 2014
Rated 5.0 out of 5.0 by Family Reunion We had family coming from Indiana, Missouri, New Jersey and Minnesota for a family gathering and we all stayed at the Holiday Inn Express in Waltham. The property was very nice and the staff absolutely wonderful. Breakfast was plentiful ( which was necessary for our gang) and the coffee was WONDERFUL! We asked for adjoining rooms and were partially accommodated with those. Some families weren't connected which wasn't a problem because there were grown kids, but had we been younger families that could have been difficult. One family had a room with apparently a smaller bathroom and shower. They complained of their experience in the group and all the rest of us didn't have the same concern, so apparently not all the rooms are of the same quality. Something to be aware of. The location was great, very close to Boston and also close to a train station. But our GPS preferred getting us lost to finding our way.... circuitous routes to say the least. Something else to be careful of. June 27, 2014
Rated 5.0 out of 5.0 by Comfortable beds and excellent service Outstanding service and very polite and attentive staff. Great overall. June 25, 2014
Rated 5.0 out of 5.0 by Everything good save previous comment No other statements to make. ------------------------------------------------------- June 13, 2014
Rated 5.0 out of 5.0 by Excellent stay and great service Starting from the moment I got there, very accomodating and excellent service anything I needed. Very clean and the front desk very professional. Will stay there again. Thank you June 13, 2014
Rated 5.0 out of 5.0 by Just right for the trip... Top-notch staff at all hours, excellent breakfast choices, handy business center. Room had microwave, fridge, iron/board, and hairdryer, all of which I needed and did not have to request. Only big room gripe is the bathroom could have used an exhaust fan. Walls are a little thin but no major spillthrough. Bring your own pillow cases if you have very sensitive skin. Most people will not have a problem with the linen. Housekeeping was excellent if not persistent. I was out pretty early each day, but if you're trying to sleep in, you will hear them rapping on doors up and down the halls. Room windows opened, which was lovely along with the weather. Yes, the construction behind the buildings is ongoing, so try to get a room on the front side to cut down on noise. I would return--winter will be cozy with the fireplace in the lobby. June 11, 2014
Rated 4.0 out of 5.0 by Only one problem Stayed one night. When we awoke, we realized there was no pot or coffee holder in the coffee maker. Were we looking forward to a cup of freshly brewed java! Otherwise the visit was better than average. We particularly enjoyed the bed and bedding, great pillows. A modern and spotless bathroom was much appreciated. Parking was convenient and check-in was speedy and trouble free. We would gladly stay here again - and check out the coffee pot before the evening. June 11, 2014
Rated 5.0 out of 5.0 by Memorial Day soccer Very nice and front desk people were exceptional. It looks quite new or recently remodeled and very comfortable... June 5, 2014
Rated 4.0 out of 5.0 by small stand-up shower but overall good experience This is my second time staying at this particular Holiday Inn Express. My first experience was great. This time, I was a little disappointed that there weren't any chocolates for the members. The bigger problem was the size of the shower (one king bed room) - it was so small. I am a tiny person and even I felt it being too small. I couldn't move much and the water was right in front of my face. Other than that, I had a good experience with this stay. June 4, 2014
Rated 5.0 out of 5.0 by Comfy bed! This was my first time in Boston and the location was easily accessible. Would stay here again! June 4, 2014
Rated 4.0 out of 5.0 by Good Experience My room was very clean and comfortable. The staff was accommodating . I enjoyed my stay with you. June 4, 2014
Rated 4.0 out of 5.0 by Good Stay Nice property. Good location and services. Rated only good because there was no microwave in the room, bathroom was extremely small but very adequate. I thought there could have been more healthy food offerings. There was a limited type of yogurt and fruit. Service was excellent in a busy time. June 3, 2014
Rated 4.0 out of 5.0 by Good experience overall but few things to improve The noise coming from nearby construction was annoying. Shower handle not working properly and about to fall apart. Scout keep leaking water June 2, 2014
Rated 4.0 out of 5.0 by Comfortable, Friendly Friendly staff, comfortable place in a suburb of Boston. Only complaint about the room is that there was less than adequate lighting in the room itself. June 1, 2014
Rated 2.0 out of 5.0 by AC Blows Down onto Bed, Staff Patronizing to Most Guests Other than that, it was ok. Would not recommend --there are many hotels in the immediate area. Choose someplace other this property May 31, 2014
Rated 4.0 out of 5.0 by nice staffs The staffs there are very nice,the bad is comfortable April 23, 2014
Rated 5.0 out of 5.0 by Would Recommend This Location We stayed 5 nights at different Holiday Inn Express and 2 nights at Best Western during a recent college visit trip. The first two nights were at this location. The Holiday Inn Express experience far exceeded Best Western - for the same price. With the included breakfast, Holiday inn Express provides the perfect family accommodations for a trip such as this. April 20, 2014
Rated 5.0 out of 5.0 by Solid Clean Efficient and what Ive come to expect from Holiday Inn Express ... April 16, 2014
Rated 4.0 out of 5.0 by Great Stay My compliments to everyone working the front desk-I met all three shifts and each was genial. I sincerely apologize for drawing a blank on their names right now. The afternoon person on March 12 called me a cab in a pinch, I was fortunate to buy a ginger ale late that night. A bad rainstorm turned to snow and the woman on duty that morning granted me a late checkout which I was quite grateful for-I missed the worst of the snow. Being on the First Floor was a nice touch, the room was small but a good space to work. The only tricky bit is actually getting to the hotel from the streets-or getting back on the highway. But, all in all, the stay was a win-I would definitely return if I am in Boston again. (I specifically wanted to stay in this hotel because of its location near Route 128.) March 23, 2014
Rated 5.0 out of 5.0 by Great price, great experience Very convenient location and the staff was exceptionally friendly and helpful. Would stay again. March 19, 2014
Rated 5.0 out of 5.0 by Terrific Stay / Personel went the extra mile This place always accomodates me. I have stayed there 10+ times and enjoyed every one on my visits. Extra bravo to the lost and found person - I will not name her - she was wonderful in identifying a small bag I left behind and getting it to me before my next weeks trip. thanks a bunch. I reccommend this place. March 11, 2014
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