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Rated 4.3 out of 5 by 161 reviewers.
Rated 5.0 out of 5.0 by Comfortable beds and excellent service Outstanding service and very polite and attentive staff. Great overall. June 25, 2014
Rated 5.0 out of 5.0 by Everything good save previous comment No other statements to make. ------------------------------------------------------- June 13, 2014
Rated 5.0 out of 5.0 by Excellent stay and great service Starting from the moment I got there, very accomodating and excellent service anything I needed. Very clean and the front desk very professional. Will stay there again. Thank you June 13, 2014
Rated 5.0 out of 5.0 by Just right for the trip... Top-notch staff at all hours, excellent breakfast choices, handy business center. Room had microwave, fridge, iron/board, and hairdryer, all of which I needed and did not have to request. Only big room gripe is the bathroom could have used an exhaust fan. Walls are a little thin but no major spillthrough. Bring your own pillow cases if you have very sensitive skin. Most people will not have a problem with the linen. Housekeeping was excellent if not persistent. I was out pretty early each day, but if you're trying to sleep in, you will hear them rapping on doors up and down the halls. Room windows opened, which was lovely along with the weather. Yes, the construction behind the buildings is ongoing, so try to get a room on the front side to cut down on noise. I would return--winter will be cozy with the fireplace in the lobby. June 11, 2014
Rated 4.0 out of 5.0 by Only one problem Stayed one night. When we awoke, we realized there was no pot or coffee holder in the coffee maker. Were we looking forward to a cup of freshly brewed java! Otherwise the visit was better than average. We particularly enjoyed the bed and bedding, great pillows. A modern and spotless bathroom was much appreciated. Parking was convenient and check-in was speedy and trouble free. We would gladly stay here again - and check out the coffee pot before the evening. June 11, 2014
Rated 5.0 out of 5.0 by Memorial Day soccer Very nice and front desk people were exceptional. It looks quite new or recently remodeled and very comfortable... June 5, 2014
Rated 4.0 out of 5.0 by small stand-up shower but overall good experience This is my second time staying at this particular Holiday Inn Express. My first experience was great. This time, I was a little disappointed that there weren't any chocolates for the members. The bigger problem was the size of the shower (one king bed room) - it was so small. I am a tiny person and even I felt it being too small. I couldn't move much and the water was right in front of my face. Other than that, I had a good experience with this stay. June 4, 2014
Rated 5.0 out of 5.0 by Comfy bed! This was my first time in Boston and the location was easily accessible. Would stay here again! June 4, 2014
Rated 4.0 out of 5.0 by Good Experience My room was very clean and comfortable. The staff was accommodating . I enjoyed my stay with you. June 4, 2014
Rated 4.0 out of 5.0 by Good Stay Nice property. Good location and services. Rated only good because there was no microwave in the room, bathroom was extremely small but very adequate. I thought there could have been more healthy food offerings. There was a limited type of yogurt and fruit. Service was excellent in a busy time. June 3, 2014
Rated 4.0 out of 5.0 by Good experience overall but few things to improve The noise coming from nearby construction was annoying. Shower handle not working properly and about to fall apart. Scout keep leaking water June 2, 2014
Rated 4.0 out of 5.0 by Comfortable, Friendly Friendly staff, comfortable place in a suburb of Boston. Only complaint about the room is that there was less than adequate lighting in the room itself. June 1, 2014
Rated 2.0 out of 5.0 by AC Blows Down onto Bed, Staff Patronizing to Most Guests Other than that, it was ok. Would not recommend --there are many hotels in the immediate area. Choose someplace other this property May 31, 2014
Rated 4.0 out of 5.0 by nice staffs The staffs there are very nice,the bad is comfortable April 23, 2014
Rated 5.0 out of 5.0 by Would Recommend This Location We stayed 5 nights at different Holiday Inn Express and 2 nights at Best Western during a recent college visit trip. The first two nights were at this location. The Holiday Inn Express experience far exceeded Best Western - for the same price. With the included breakfast, Holiday inn Express provides the perfect family accommodations for a trip such as this. April 20, 2014
Rated 5.0 out of 5.0 by Solid Clean Efficient and what Ive come to expect from Holiday Inn Express ... April 16, 2014
Rated 4.0 out of 5.0 by Great Stay My compliments to everyone working the front desk-I met all three shifts and each was genial. I sincerely apologize for drawing a blank on their names right now. The afternoon person on March 12 called me a cab in a pinch, I was fortunate to buy a ginger ale late that night. A bad rainstorm turned to snow and the woman on duty that morning granted me a late checkout which I was quite grateful for-I missed the worst of the snow. Being on the First Floor was a nice touch, the room was small but a good space to work. The only tricky bit is actually getting to the hotel from the streets-or getting back on the highway. But, all in all, the stay was a win-I would definitely return if I am in Boston again. (I specifically wanted to stay in this hotel because of its location near Route 128.) March 23, 2014
Rated 5.0 out of 5.0 by Great price, great experience Very convenient location and the staff was exceptionally friendly and helpful. Would stay again. March 19, 2014
Rated 5.0 out of 5.0 by Terrific Stay / Personel went the extra mile This place always accomodates me. I have stayed there 10+ times and enjoyed every one on my visits. Extra bravo to the lost and found person - I will not name her - she was wonderful in identifying a small bag I left behind and getting it to me before my next weeks trip. thanks a bunch. I reccommend this place. March 11, 2014
Rated 5.0 out of 5.0 Great service and breakfast I was there for 2 days and I got a great deal, the breakfast there is very good. The staff is very nice. February 12, 2014
Rated 2.0 out of 5.0 by Don't take double bed room I and my colleague want to share the same room,so we have taken double bed room. It is not spacious and we can't move after keeping the bags. There is no exhaust fan in the restroom and flush is not working. When we informed in the morning the repair guy came next morning. Another colleague has taken king size bedroom and it is spacious . Breakfast is okay. February 1, 2014
Rated 4.0 out of 5.0 by Comfortable Our first time staying at this hotel.the room was clean and comfortable. The staff was friendly. January 17, 2014
Rated 5.0 out of 5.0 by Enjoyed my stay I stayed during the "polar vortex" so there was quite a bit of snowfall. My flight the following day wasn't until later in the evening but the staff was nice enough to accommodate my late check out request. January 8, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express & Suites Our experience was much better this year than last year. All the staff were very professional and hellpful. January 6, 2014
Rated 5.0 out of 5.0 by Excellent Stay, Great Value We only stayed here one night, but wished we could stay longer and will certainly return. The room was spacious, pleasant and clean. There was a large stain on the carpet, but it was obvious that the carpet had been well cleaned since it had been stained, and the stain was simply unremovable. It did not bother us. If you're lucky enough to get one of the quaint rooms in the gabled top floor, which feature in the hotel's brochure, you'll be very lucky. All the rooms were apparently booked, but we never had to wait for the elevator more than about three minutes. Breakfast was crowded and there was a wait for that, but we just helped ourselves to coffee and took it back to our room to wait for the crowd to clear out. And the coffee is VERY good! So was the breakfast when we got it. My one suggestion would be to expand the dining room. Thanks to the people at Holiday Inn Express! December 31, 2013
Rated 5.0 out of 5.0 by Comfortable home away from home My husband and I were quite exhausted when we arrrived at your Hotel but we were greeted by a friendly desk clerk and within a few moments were in our beautifully clean and warm room. Breakfast the next morning was wonderful, best coffee I've had in a while. We have been guests of the Holiday Inn Express for the past six years at Christmas time and have never been disappointed. Keep up the good work! December 29, 2013
Rated 5.0 out of 5.0 by Clean quiet cmfortable room GREAT LOCATION FRIENDLY STAFF GREAT BREAKFAST. Will return again when in the area December 28, 2013
Rated 2.0 out of 5.0 by Not Worth the Cost Recently, I stayed at the hotel because of a business trip. I was not happy with the price of my stay. I checked into the hotel around 7pm and left by 8 am the next morning. They price was way too much! I am not happy with how much the room costed me for the short time i was there. The bathrooms are way too small, and there is no hair dryer for your convince. I wish the staff had offered me some discount off for my short stay, I will not be staying at this hotel again. December 17, 2013
Rated 1.0 out of 5.0 No hot water No hot water and people knocking on my door early in the morning made this the least pleasant experience in a hotel thus far. The breakfast needs more food that doesn't contain cholesterol for a healthier populous as well. December 10, 2013
Rated 1.0 out of 5.0 by comfortable bed. dirty room. this was definitely the absolutely worst holiday inn express we have ever stayed at. there was a bowl of pineapple in our window that I did not discover until checkout day when I opened up the curtains to let in some light. the toilet was very loud. the t.v. had constant flickering. there was construction outside the window, which was not terrible however it just adds to the overall negative experience. the breakfast was terrible. food was tasteless and the options limited. also there was a bottle cap and a lotion bottle behind the dresser that was not ours. just a disappointing experience. however, quite memorable that is for sure. hopefully this will change when the renovations are complete. This was a cheap hotel for the area, I wonder if that is a discounted price due to the construction? however you should definitely have a conversation with the cleaning staff as their efforts were poor. I left a tip but took it back when I found the pineapple. that was absolutely disgusting. on a positive note, the beds and pillows were very comfortable and we slept well. December 4, 2013
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