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Rated 4.4 out of 5 by 226 reviewers.
Rated 5.0 out of 5.0 by Comfortable home away from home My husband and I were quite exhausted when we arrrived at your Hotel but we were greeted by a friendly desk clerk and within a few moments were in our beautifully clean and warm room. Breakfast the next morning was wonderful, best coffee I've had in a while. We have been guests of the Holiday Inn Express for the past six years at Christmas time and have never been disappointed. Keep up the good work! December 29, 2013
Rated 5.0 out of 5.0 by Clean quiet cmfortable room GREAT LOCATION FRIENDLY STAFF GREAT BREAKFAST. Will return again when in the area December 28, 2013
Rated 2.0 out of 5.0 by Not Worth the Cost Recently, I stayed at the hotel because of a business trip. I was not happy with the price of my stay. I checked into the hotel around 7pm and left by 8 am the next morning. They price was way too much! I am not happy with how much the room costed me for the short time i was there. The bathrooms are way too small, and there is no hair dryer for your convince. I wish the staff had offered me some discount off for my short stay, I will not be staying at this hotel again. December 17, 2013
Rated 1.0 out of 5.0 No hot water No hot water and people knocking on my door early in the morning made this the least pleasant experience in a hotel thus far. The breakfast needs more food that doesn't contain cholesterol for a healthier populous as well. December 10, 2013
Rated 1.0 out of 5.0 by comfortable bed. dirty room. this was definitely the absolutely worst holiday inn express we have ever stayed at. there was a bowl of pineapple in our window that I did not discover until checkout day when I opened up the curtains to let in some light. the toilet was very loud. the t.v. had constant flickering. there was construction outside the window, which was not terrible however it just adds to the overall negative experience. the breakfast was terrible. food was tasteless and the options limited. also there was a bottle cap and a lotion bottle behind the dresser that was not ours. just a disappointing experience. however, quite memorable that is for sure. hopefully this will change when the renovations are complete. This was a cheap hotel for the area, I wonder if that is a discounted price due to the construction? however you should definitely have a conversation with the cleaning staff as their efforts were poor. I left a tip but took it back when I found the pineapple. that was absolutely disgusting. on a positive note, the beds and pillows were very comfortable and we slept well. December 4, 2013
Rated 3.0 out of 5.0 by Small and inconvenient bathroom The bathroom is quite small, with a very low toilet that's tough on older people and with a toilet paper holder located so one needs to be a bit of a contortionist to reach it, especially tough on guests with a bad left shoulder. Also, like most hotel rooms there is only one luggage rack, so the other suitcase goes where? On the floor? On the dresser? The bed was comfortable, HVAC easy to adjust. We've stayed at this property many times and will come back again, but not to room 603. November 27, 2013
Rated 4.0 out of 5.0 by comfortable Anytime we can bring our family addition, our doggy, we have a great time! the rooms were clean( we got two rooms) one had a spider and housekeeping was not too fond of going back and rechecking our bathroom- she was pretty upset but for us, having our dog with us, we were not comfortable leaving our dog behind while we got a bite to eat- my mom cleaned the bathroom herself. breakfast was good but could have been better. Maria was awesome since we met her- she directed us to restaurants, was very informative and caring and smiley! November 26, 2013
Rated 3.0 out of 5.0 by No value for money Way too small room. The bathroom counter top can't hold one toilet kit and the tissue holders falling off annoying every morning. For the similar price, I would get a min. 2-3 times the size room and much more amenities with a competitor or hotel in the same category. No value for the price paid- THE TV and the TOILET wasn't working - had to get it fixed twice. November 17, 2013
Rated 5.0 out of 5.0 by The service was great and I was able to relax The place is great and it is always a great pleasure to be there. November 14, 2013
Rated 5.0 out of 5.0 by First Trip to Boston, MA We had a wonderful stay at the Holiday Inn Express in Waltham, MA. The front desk personnel were courteous and helpful. We needed directions to the subway system and airport - they had it, we were looking for a restaurant in the area that served seafood - they knew were to go. Our room was fabulous! We were impressed with the quality of the room and to sweeten our stay they served breakfast, what a bonus! I will definitely be staying at Holiday Inn Expresses in the future. November 14, 2013
Rated 4.0 out of 5.0 by Convenient location and very comfy The Waltham Holiday Inn Express is very conveniently located, and is very comfortable. The upper floors in the main building are preferable to the first floor. November 6, 2013
Rated 5.0 out of 5.0 by Clean room & considerate & friendly staff. Arrived very late, staff very friendly & accommodating. Allowed a late check out which we understand isn't always possible, but appreciated it so much this trip. Very clean room. Very nice stay. October 23, 2013
Rated 4.0 out of 5.0 by recent stay This is the second time we have stayed at this hotel while visiting Boston for the Head of the Charles regatta. It met our needs both times and we would stay there again. October 23, 2013
Rated 5.0 out of 5.0 by great bed, great front desk service, always wonderful breakfast; front desk staff, twice, gave me the BEST driving directions to McLean Hosp and to 95 Carpet in room needed cleaning. Otherwise, the room was comfortable, nicely appointed, and bed was heavenly. October 21, 2013
Rated 4.0 out of 5.0 by Clean, comfortable and reasonably priced We used this hotel as a base in Boston. The rooms were clean, quiet and in good condition. Staff were helpful. Transit access was pretty good and the hotel is located just off the I95 with free parking. The price was reasonable and included a decent breakfast. Worked well for us! October 20, 2013
Rated 2.0 out of 5.0 by Okayish It was a decent stay but did not care what we thought and could not help us in anyway. Put up a privacy door handle, since only staying one day and someone pulled it off and came in and made bed, after only couple of hours stay. Stand offish and not good listeners. October 14, 2013
Rated 5.0 out of 5.0 by Great stay Awesome stay as usual. I have stayed many times at this hotel and feel it is well worth the price. Maria was so accommodating in the breakfast room. I have never had a bad visit. I will continue to use this hotel as my. BENTLEY university home base. October 14, 2013
Rated 4.0 out of 5.0 by Nice HIE When staying in a location for only a night or two we try to stay in an HIE. You always know what you are going to get I.e., clean room, good service. That is indeed what this location offered. The only drawback being the size of the rooms at this location were smaller than any other HIE we have stayed at. October 8, 2013
Rated 4.0 out of 5.0 by Holiday Inn Very Standard stay. Clean and great for quick stays! October 4, 2013
Rated 5.0 out of 5.0 by Kevin and Rockin' Mr Leo Very professionally run property, great location, plenty of parking. Again thank you for letting us be your guest. Peace, Kevin and Rockin' Mr. Leo October 4, 2013
Rated 5.0 out of 5.0 by Simply very good I've stayed at this hotel now a couple of times and it represents the best of what I generally like about HIE. The price is reasonable, the place is clean and comfortable, in a good location re Boston area especially if you have a car, friendly helpful staff, and complimentary coffee and breakfast stuff. I also like having the available shuttle service. Simply very good experience! September 29, 2013
Rated 5.0 out of 5.0 by Great Service and Enjoyed my stay I arrived on September 20 and stayed until the 23rd. I had a great room and the breakfast, staff and my overall experience at this Holiday Inn Express was wonderful. I would recommend anyone to stay here when in the Boston area. September 26, 2013
Rated 4.0 out of 5.0 by Breakfast left lots to be desired breakfast went till 10 am. on Sunday we arrived at 9 am. Eggs and sausage were cold. Pancake machine was empty. Cupcakes were gone. there was no sliced bread. I reported some of this to front desk. They did see that things were restocked but it took over 15 minutes. Other than this out stay was very nice. September 26, 2013
Rated 4.0 out of 5.0 by Good hotel We stayed here because it was convenient after we flew into Logan and needed a hotel on the outskirts of Boston. The staff were very helpful in responding to our requests for information. The bed was comfortable and the breakfast was quite good. Would certainly stay here again. September 22, 2013
Rated 3.0 out of 5.0 by HIE Waltham This hotel is in the center of many big companies in Waltham. Convenient location. But the draw back is the traffic in the afternoon, which makes it almost impossible to drive around for more options of restaurants, shopping, sightseeing, etc. A couple of good restaurants within walking distance, though. September 21, 2013
Rated 5.0 out of 5.0 by Good value Had a pleasant 3 day stay. Good location, just outside Boston's beltway. Easy drive to Boston's Green Line subway line.. September 20, 2013
Rated 5.0 out of 5.0 by Extremely relaxing room Would recommend this hotel to anyone looking for comfort and convenience to anything you need. Staff was excellent and helpful with anything we needed. We would definitely plan to stay here again when we are home for the holidays. September 13, 2013
Rated 5.0 out of 5.0 by Two Comfortable Nights Friendly front desk- but we had to wait about 1/2 hour for our room to be ready. The rooms were comfortable- beds nice and clean sheets. The shower head was broken but when I asked them to fix it, they did by the time I returned later that evening. There is a nice laundry and small but adequate work out room. Breakfast was good with variety or hot and cold-egg omelets, muffins and cereals and juices. September 9, 2013
Rated 5.0 out of 5.0 by Staff and service as we like Front desk staff , breakfast and room clean up were very good. Location to visit Boston is easy to get and many facilities within 5-minute driving distance. We keep this hotel in our favorites when visiting Boston. September 5, 2013
Rated 4.0 out of 5.0 by Staff member Michelle is excellant I found the staff very accomodating and helpful. Michelle went out of her way to make sure we had what we needed. Thanks. September 5, 2013
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