Rated 4.2 out of 5 by 94
Rated 1.0 out of 5.0 by CrystalOct comfortable bed. dirty room.
this was definitely the absolutely worst holiday inn express we have ever stayed at. there was a bowl of pineapple in our window that I did not discover until checkout day when I opened up the curtains to let in some light. the toilet was very loud. the t.v. had constant flickering. there was construction outside the window, which was not terrible however it just adds to the overall negative experience. the breakfast was terrible. food was tasteless and the options limited. also there was a bottle cap and a lotion bottle behind the dresser that was not ours. just a disappointing experience. however, quite memorable that is for sure. hopefully this will change when the renovations are complete. This was a cheap hotel for the area, I wonder if that is a discounted price due to the construction? however you should definitely have a conversation with the cleaning staff as their efforts were poor. I left a tip but took it back when I found the pineapple. that was absolutely disgusting.
on a positive note, the beds and pillows were very comfortable and we slept well.
December 4, 2013
Rated 3.0 out of 5.0 by drbr Small and inconvenient bathroom
The bathroom is quite small, with a very low toilet that's tough on older people and with a toilet paper holder located so one needs to be a bit of a contortionist to reach it, especially tough on guests with a bad left shoulder. Also, like most hotel rooms there is only one luggage rack, so the other suitcase goes where? On the floor? On the dresser?
The bed was comfortable, HVAC easy to adjust. We've stayed at this property many times and will come back again, but not to room 603.
November 27, 2013
Rated 4.0 out of 5.0 by doggies27 comfortable
Anytime we can bring our family addition, our doggy, we have a great time! the rooms were clean( we got two rooms) one had a spider and housekeeping was not too fond of going back and rechecking our bathroom- she was pretty upset but for us, having our dog with us, we were not comfortable leaving our dog behind while we got a bite to eat- my mom cleaned the bathroom herself. breakfast was good but could have been better. Maria was awesome since we met her- she directed us to restaurants, was very informative and caring and smiley!
November 26, 2013