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Rated 3.9 out of 5 by 157 reviewers.
Rated 5.0 out of 5.0 by staff extremely friendly we felt comfortable from the moment we entered the hotel. the staff were very friendly exchanging banter almost instantly. I found the beds a touch too soft for my taste but i can honestly say we would be happy to stay there again July 3, 2014
Rated 4.0 out of 5.0 by Good value at a great location This was my second visit to this hotel. It is conveniently located near a train station and bus stops. The staff is friendly and helpful. Free WiFi and free breakfast is an added bonus! July 2, 2014
Rated 5.0 out of 5.0 by Great service THe staff are very friendly and helpful especially the lady who serves breakfast she is very pleasant and always has a smile and willing to help July 2, 2014
Rated 5.0 out of 5.0 by Super Hotel in super Lage Das Hotel entsprach in allem meinen Erwartungen. Super Lage zum Flughafen Heathrow und zur Innenstadt. Es ist mit den öffentlichen Verkehrsmitteln fast bis zur Haustüre erreichbar. Das Personal war sehr freundlich und zuvorkommend. Frühstück war für diese Hotelkategori in Ordnung und alles immer reichlich vorhanden. Die Zimmer waren sehr ruhig und top sauber. Das Doppelbett, Matratzen und Kissen war einwandfrei. Einzig das Zustellbett für unser Tochter ließ zu wünschen übrig. Hier waren teilweise die Federn durch die zu dünne Matratze zu spüren. Insgesamt ein Top Hotel in dieser Preisklasse July 2, 2014
Rated 5.0 out of 5.0 by Short Stay Booked this hotel as it was within walking distance from Wimbledon, we were down for the tennis. Had good parking, friendly accommodating staff and well equipped basic rooms. Breakfast was open and friendly with a good selection of food, would use this hotel again. July 2, 2014
Rated 5.0 out of 5.0 by Friendly service fully enjoyed our family stay. The Bar and breakfast areas have been refurbished since our last visit, all looked great. The reception and Breakfast staff were really helpfull, especially Hazel! June 29, 2014
Rated 4.0 out of 5.0 by Just straight forward, good standard and service Have stayed in this hotel many times, for business and leisure - visit my sons - one lives in Wandsworth and one in Putney, and easy bus journey. June 27, 2014
Rated 4.0 out of 5.0 by Comfortable A good quality hotel in a good location with well trained staff June 27, 2014
Rated 5.0 out of 5.0 by Good location and great value Extremely well run budget type hotel. Friendliest and most helpful staff I have come across in this category. Only let down is the cooked breakfast, which consisted of an inedible sausage, tasteless scrambled egg and baked beans. There was a fair choice of other items though. This is a fairly new hotel and everything is immaculate. Very convenient parking outside for this part of London and only £10 per day June 25, 2014
Rated 4.0 out of 5.0 by 1 night stay Overall great stay! Great staff! And special shout out to Catalin the evening who was serving drinks for me and the other half!.. The breakfast was ok, just needs bacon and hash browns! Other then that no conplaints!! :-) great hotel! June 24, 2014
Rated 3.0 out of 5.0 by Disappointed We stayed here last year, for convenience, however with only one lift working for over 90per cent of our stay this was VERY inconvenient. Also desk staff appeared to be doing paper work or on the telephone the majority of the time, even when only one person on the desk. An example of this :- when I went to pay my bill I left after 2 minutes as the only person on the desk was still on the phone. I had to come back later again inconvenient. Guests should, in any Hotel come first, if more staff are required management should do something about it. I very much doubt I will be returning to this Hotel. June 24, 2014
Rated 4.0 out of 5.0 by Sue Botswana Excellent location for central London, efficient and friendly Staff. We've stayed before and will stay again. June 22, 2014
Rated 5.0 out of 5.0 by modern and comfortable Clean and modern helpful staff let us keep our bikes in the room TV could do with being freeview June 18, 2014
Rated 4.0 out of 5.0 by Last minute find, would stay again Two adults and two children is not the easiest combination to find a room in London. However I was happy to find this hotel located in a convenient place in west London. Pleasant stay at this hotel, helpful staff, breakfast was limited to say the least. I had my bike with me and was able to store it in a secure room on the ground floor. June 11, 2014
Rated 4.0 out of 5.0 by Holiday Inn Express London - Wandsworth If you're travelling to/from Gatwick, the train is a lot more accessible, however if travelling to/from Heathrow, I would recommend catching a taxi to avoid having to change multiple trains or catching the bus. As for the property itelself, I will definitely recommend it and if I was to go back to London, I would definitely return to this property. The staff are friendly and helpful! The only fault which I did find is the pressure of the shower, it could've been better, but by any means not that bad, it's just a personal preference. Otherwise, my stay was great! Thank you! June 10, 2014
Rated 4.0 out of 5.0 by Extremely comfortable bed and friendly helpful staff Enjoyed my stay here, 5 mins walk to train station June 10, 2014
Rated 4.0 out of 5.0 by Very friendly and attentive staff Staff were great: friendly, helpful and efficient. Bedroom fine - what you would expect from a hotel such as this. Breakfast NOT good. It filled a hole, but … I am sure that they will improve on this. Not an option for them, really. I would go again, but take my own Weetabix and cafetiere next time! June 8, 2014
Rated 5.0 out of 5.0 by Very friendly staff We only stayed one night but it was a very good experience. The hotel is clean and has everything necessary to make guests comfortable. The staff are its greatest asset being efficient and friendly. The room was well furnished and the bed comfortable. All appliances worked and a very quiet bathroom fan was appreciated. The only thing we could have wanted was an opening window as we prefer fresh air to air conditioning, however, this is the same in nearly all modern hotels and is not something that would put us off from staying again, We thoroughly recommend this hotel. June 4, 2014
Rated 5.0 out of 5.0 by Warm friendly atmosphere We enjoyed our stay very much. Thank you one and all. Everyone from the desk to the cleaning staff couldn't of been nicer. We will certainly be your guests again if ever back to London. Chris and Ann Parmiter May 14, 2014
Rated 5.0 out of 5.0 by Very helpful Generally very good staff very helpful. Especially when I leave rarly May 12, 2014
Rated 5.0 out of 5.0 by Rooms brilliant We needed somewhere to stay within Wandsworth, close to amenities and train station. This hotel ticked the boxes, brilliant location, quiet, rooms spacious, comfortable. In walking distance of river embankment, loads of places to eat and a stones throw away from the station. Would go back again. April 29, 2014
Rated 4.0 out of 5.0 by Impressed We recently stayed here for a family break and were impressed with almost everything. It's very close to the local overground station with frequent trains into the centre of London and although the area was busy traffic-wise this wasn't a problem if the window was shut. The only disappointing things were that after a day of sightseeing we found we'd get to our room and the key card wouldn't work and we'd have to go back to reception to sort it (which was never an inconvenience for the staff) and that there was frequently a queue for seating at breakfast. This seems to have been attempted to be remedied now as on our last day we noticed there were fliers indicating which times were the busiest/quietest in general for those who wished to take breakfast at their convenience. I wouldn't call this a 'luxury' hotel but it doesn't pretend to be. However, it's good value for money and the beds were very comfortable. Staff were always courteous, friendly and professional and I would be more than happy to stay again (and have been considering it for a short break later in the year) and would recommend to a friend. April 19, 2014
Rated 1.0 out of 5.0 by Disappointing - would not recommend I decided to treat my girlfriend to an overnight stay in London - so we could get to the London Eye I chose Holiday Inn Express (Wandsworth) as previously I've been very impressed with other HIE hotels for the rate charged in 'exclusive' areas #eg Liverpool Docklands# - so I expected the same 'posh' hotel for 'fair' pricing here - but the place looked a bit 'tired', the room was clean and the staff helpful, but the windows in the rooms don't open, and I don't think our aircon was working properly - so we had a difficult night - making us rather grumpy the next day and spoiling our special day out! I know London is pricey, but think this accommodation is a bit overpriced for what it offers ... April 13, 2014
Rated 5.0 out of 5.0 by Very good Very good choice for ease of access by train to central London. Comfortable, clean and parking an advantage. March 31, 2014
Rated 1.0 out of 5.0 by Not up to usual standard Hotel was a mess, decorators not being looked after, rugby team stopping, they seemed to bring the pitch back with them every day, not a good excuse, too late for cleaners, pick the vacuum up yourself. Breakfast was poor. Parking terrible. Bedding did not feel clean (I was bit, although can't be certain it was in the hotel). The first time I've written a review, but not up to the quality of all the other Holiday Inns that I have stayed at, very disappointed. March 30, 2014
Rated 1.0 out of 5.0 by Too many problems Wifi did not work and the gallic shrug of the shoulders from the chap at reception was not the response I expected. Room heating did not work. Toilet cistern hummed for ages after use. No radio channles on TV. Will avoid in future. March 28, 2014
Rated 5.0 out of 5.0 by Good location for business Good location with great staff! I have stayed at this hotel several times and the staff are really helpful. The car park is difficult to get a space in, but probably because there are a limited number of spaces. Good value for central London. I will definitely stay here again! March 24, 2014
Rated 4.0 out of 5.0 by Staying on business............ Enjoyed a good night at the Hol Inn Express. The staff were friendly and check in for efficient and swift. Recognised as a Plat card member. All good throughout Parking was difficult and there were a few people who arrived in their cars and were seen walking across to the fitness studio across the road. When I walked outside later I saw one come out of the club, get into her car and drive off. This may sound petty, but in London, parking is a key issue, particularly when you have to pay extra for it. Strongly suggest that something is done to legislate against such blatant actions. Otherwise it just looks like a level of management abdication and indifference. Apart from this I cannot fault the hotel or its staff and I would recommend this as offering good accommodation. March 3, 2014
Rated 5.0 out of 5.0 by Another good stay As a frequent guest at this hotel, I have come to rely on the professionalism and courtesy of the well trained staff, they are always friendly and helpful. Transport via the nearby train station (not tube) is convenient and the adjacent M&S Simply Food store is a plus. February 27, 2014
Rated 3.0 out of 5.0 by Almost but Not Quite Second recent check in much better priority club status acknowledged and points voucher offered, it was not available at the time but was assured be waiting for me at checkout unfortunately it was not just a blank expression when I asked for it. Bar area refurbishment now compete and looks good pity its the same poor choice of TV channels. February 15, 2014
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