Rated 4.4 out of 5 by 138
Rated 1.0 out of 5.0 by wldrose Horrid
This was one of the worst stays I have had in a hotel for the past few years and the worst HIE ever.
From the business center printer not working, to the ice machines either being empty or flooding the floor around them start to finish was bad.
Our room was half furnished and while I know they are changing things having a night stand and working light on my side of the bed would have been a good idea. (do you know what it is like searching for glasses on the floor in a pitch black room) and even in the middle of change having a spare pillow and blanket in the room shouldn't have been a big deal, just like someone answering the front desk phone at 3am shouldn't have been a problem but it was.
This review would not have been written if when I took my problems to the manager she acted as if it mattered I got "what do you want me to do take something off?" No I want you to act like it was a mistake and not mismanagement. Even writing things down would have been a start.
July 21, 2014
Rated 5.0 out of 5.0 by snowroadie245 A bit out of the way but worth the trip
Although this hotel can be seen from a major highway it takes a bit of travelling through a light industrial/rural area to actually reach the hotel. I am not sure I could have done this without my GPS.
Upon arriving at the hotel's driveway it is like entering an oasis. The grounds are beautiful. The hotel is clean and well maintained. I thought this was a newly opened facility and was surprised to learn it had been open for several years.
My room was clean and comfortable. The bedding and furniture appeared to be new. It was a wonderful place to stay!
This hotel is everything I look for when I travel.
July 19, 2014
Rated 5.0 out of 5.0 by jcmc Clean and comfortable, friendly staff
Very clean room, staff is friendly and helpful. Convenient to the NYS Fairgrounds.
July 15, 2014
Rated 5.0 out of 5.0 by Paula805 Modern and well kept
I choose this hotel because it was the closest to an event I was attending. I found the rooms to be clean and up to date. The lobby was also well kept. The room was quiet and check in was a breeze. I would stay at this hotel again.
July 9, 2014
Rated 4.0 out of 5.0 by Mark184746378393 Peaceful and Quiet
The hotel is a little out of the way, but the seclusion makes it very peaceful and quiet. A great place to relax after a busy day at the fairgrounds or long drive. Staff there are wonderful.
July 7, 2014
Rated 5.0 out of 5.0 by CTM52 Great Stay
Easy to get to. Clean and quiet. Great stay!
*****Could you e-mail me a receipt from my stay. Thank-you!
July 6, 2014
Rated 5.0 out of 5.0 by jmason2 Great place to relax.
I love staying at this particular Holiday Inn Express. I've been here for the past several years during the Fair and have always enjoyed my stay.
July 6, 2014
Rated 4.0 out of 5.0 by TravelMate4 New hotel, great service
Short stay, clean hotel, comfortable room, large foyer and breakfast area.
July 5, 2014