Rated 4.1 out of 5 by 40
Rated 4.0 out of 5.0 by Dilbert21 Best Customer Service
I stay at a lot of hotels both Holiday Inn and others. The staff at the Holiday Inn Express Syracuse, Fairgrounds should recieve an award for their excellent customer service. From the folks at the front desk to the cleaning staff, all are friendly, helpful and if they don't know will find out and see that it is made right. It's a pleasure to stay here.
May 17, 2013
Rated 1.0 out of 5.0 by Berri16 Very Disappointed With This Stay
Pool unavailable and Bathroom door would not close
May 5, 2013
Rated 4.0 out of 5.0 by TemporarilyHomeless Everything was great except....
My family stayed at this hotel during a move. It was very nice and the beds were super comfortable! Breakfast was about what your would expect for a hot breakfast in a hotel that doesn't have a restaurant on premises. Staff was SUPER!!! The only drawback during our stay was that the fire alarm went off just as we were falling asleep. If there had been an actual emergency, no problem. But it seems there was a problem earlier that day with one of the sensors. Seems they could have made sure the problem was fixed so all of their customers didn't have to go outside in the middle of the night in the pouring rain. Better safe than sorry, I guess.
April 17, 2013
Rated 5.0 out of 5.0 by moonie clean and friendly
every employee was courteous and helpful. we had a large group and the desk had printed directions for our venues and answered all of our questions thoroughly.
April 14, 2013
Rated 5.0 out of 5.0 by Jacurry Our Stay
We had a wonderful time during our stay. Staff was very respectful and helpful. I would highly recommend your place to stay.
April 12, 2013
Rated 5.0 out of 5.0 by yankee02 Comfortable, clean and relaxing
We enjoyed our stay, nice hotel. This hotel has a hot tub and most do not. The pool area was nice & clean. Staff were very friendly and helpful. Breakfast was great, the cinnamon rolls are our favorite!
April 11, 2013
Rated 5.0 out of 5.0 by Swissbob Great!! Once Found??
A nice hotel in a location that is hard to find due to the town of Warners ban on signs. Once found, a pleasant place to stay, Check in staff was outstanding!!. Good breakfast and ample parking.
April 11, 2013
Rated 5.0 out of 5.0 by Justthetravelagent Ideal stop off he I90
Excellent hotel and wonderful helpful staff would recommend to anyone to stopover here
April 9, 2013