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Rated 4.4 out of 5 by 138 reviewers.
Rated 5.0 out of 5.0 by Home Away From home Friendly staff attentive to your needs, always helpful and willing to accommodate requests. Comfortable, clean rooms. All the comforts of home (well almost) for the frequent traveler. December 12, 2012
Rated 1.0 out of 5.0 by In the middle of nowhere This hotels is close to nothing. This is forgiveable, but the hotel does not make up for it with services. The channel selection is very poor. The so called high speed internet is super slow speed. The beds were the worst of any holiday inn express I have ever stayed at. If you are going to stick a hotel in the middle of nowhere it would be best to at least spend some money on the admenities. I highly do not reccomend this hotel. December 2, 2012
Rated 5.0 out of 5.0 by Worth the effort Place is hard to find. Off the beaten path. But it is clean. It was a good experience. The room was clean, warm, and up to date. The front desk was helpful and energetic. I travel a lot and this was a nice place overall. I will stay here again. November 29, 2012
Rated 5.0 out of 5.0 by Excellent value and Very Accomodating Staff & Management We stay here each year when we come to Syracuse to go shopping. The hotel is very convenient for this, and close to the exit for the Waterloo outlets as well. The staff are always so accommodating to us. The breakfast selection is great and having it as a help-yourself style saves us a lot of time. It's also nice that there's a pool and hot tub. Thanks again. November 18, 2012
Rated 4.0 out of 5.0 by Off the beaten path A fine place to stay. We were very happy with the friendly staff. Only complaints were the musty odor in our room. Also, a bag of trash sat near the elevator trash can for for two days. Free breakfast is not fancy but a nice perk. November 17, 2012
Rated 5.0 out of 5.0 by Great Staff Make For A Great Stay!!!! The staff at this location makes it all worth while. Lets face it, a hotel room is not that much different no matter where you go. This place has all the right things to give it that extra. This place makes you remember the staff. November 17, 2012
Rated 5.0 out of 5.0 by GREAT staff & property ALL staff we encountered, front desk, housekeeping and breakfast area, were absolutely GREAT....personable and most helpful. Staff obviously, enjoy coming to work and being allowed ( and probably encouraged) by management to contribute to making your stay an enjoyable one. Property was clean thoroughout and displayed a level of pride form everyone. November 11, 2012
Rated 5.0 out of 5.0 by nice clean hotel, comfortable beds & great service i have stayed here on 3 different occasions-business. No problems. November 7, 2012
Rated 5.0 out of 5.0 Great value for the standard of accomodation Having stopped over at a poor motel the night before was delighted with the very comfortable and high spec of the accomodation. Pool and spa were a real luxury!!! Not close to another ameneties but handy for the Interstate. October 15, 2012
Rated 5.0 out of 5.0 by Great service Front desk clerk was very friendly and helpful...this was our first time in Syracuse and she gave us great recommendations for a restaurant as well as directions. Beds were comfy & rooms were very clean. October 6, 2012
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