Rated 4.2 out of 5 by 66
Rated 4.0 out of 5.0 by Hondo2 Clean, Friendly Front Desk
We stayed here along with 14 other family for a weekend of sports tournaments with our kids. The hotel was sold out (I heard over booked) during our stay but remarkably it was quiet at night. Overall this hotel is very clean and the rooms were comfortable. Definitely some areas of the room could use some updating (furniture, beds, wallpaper, carpet) - the bathroom sink counter and light fixture looked new. Most families commented on the very small double beds that were uncomfortable and very low (knee high) to the floor. I didn't find them too bad - the linens and pillows were nice. The staff at the front desk was very accommodating with requests for toothbrushes, directions, request for napkins and plates, etc. They did leave a message at the room asking if there was anything we need.Even the cleaning lady's were friendly always with a hello and did stop to ask me if I needed anything extra in the room so we grabbed more towels and shampoo. We had two nights that we congregated in the lobby and brought our own beer and drinks - they were happy to accomodate us and had no complaints about us being there. The morning breakfast was eggs, cinnamon rolls, pancakes, sausage, biscuits
August 27, 2014
Rated 5.0 out of 5.0 by dmiller47172 Great Staff, comfortable rooms
I stayed most of the month of August 2014. The staff is great; very accommodating, extremely friendly and helpful. I was upgraded immediately for my platinum status to a Jacuzzi room. The bed was very comfortable. I highly recommend this property.
August 26, 2014
Rated 3.0 out of 5.0 by heathnet Okay Hotel, but not up to Holiday Inn Express Standards
The staff, breakfast, and room were good, but the building and furnishings are showing their wear.
Also, the hotel provides dinner some nights, which is rare. However, the dinner was poor quality, mostly cold cuts.
August 25, 2014
Rated 4.0 out of 5.0 by onebearcat Comfortable, quite, relaxing
Staff is great. This is my third time at this location and I haven't had any issues.
August 18, 2014
Rated 4.0 out of 5.0 by dboom Quick Business Stop
Good value, Good Service -Only problem was locating the facility as the main driveway was hidden
August 18, 2014
Rated 5.0 out of 5.0 by Carand Enjoyed my stay.
Our room was clean and comfortable. The entire staff was friendly and helpful. The breakfast offered a nice variety and was good. All in all, very nice!
August 15, 2014
Rated 3.0 out of 5.0 by nickster1967 Nice people and good service
This was our first visit to this Holiday Inn Express location and we found all of the staff to be very nice. Whatever request we had of the maid service or front desk, they did what they could with a smile and genuine desire to help.
August 14, 2014
Rated 5.0 out of 5.0 by Eagleboy1919 Great Customer Service!
When we got to our room, there was a small stain on the carpet (which we probably wouldn't have even noticed). The front desk advised that they were sending maintenance down to clean it. The gentleman from maintenance was down within minutes to clean the spot. We left the room for a couple of hours and when we returned there was a basket with food, drinks and gift cards apologizing for the inconvenience. I ran into the gentleman from maintenance the next day and thanked him but told him there was really no need as it was no inconvenience.
I just thought this was awesome customer service!!!!
July 22, 2014