Rated 4.2 out of 5 by 75
Rated 4.0 out of 5.0 by Daniela2014 So far so good
Can't and won't complain....so far so good...nothing excellent but also nothing bad.
September 1, 2014
Rated 4.0 out of 5.0 by Hondo2 Clean, Friendly Front Desk
We stayed here along with 14 other family for a weekend of sports tournaments with our kids. The hotel was sold out (I heard over booked) during our stay but remarkably it was quiet at night. Overall this hotel is very clean and the rooms were comfortable. Definitely some areas of the room could use some updating (furniture, beds, wallpaper, carpet) - the bathroom sink counter and light fixture looked new. Most families commented on the very small double beds that were uncomfortable and very low (knee high) to the floor. I didn't find them too bad - the linens and pillows were nice. The staff at the front desk was very accommodating with requests for toothbrushes, directions, request for napkins and plates, etc. They did leave a message at the room asking if there was anything we need.Even the cleaning lady's were friendly always with a hello and did stop to ask me if I needed anything extra in the room so we grabbed more towels and shampoo. We had two nights that we congregated in the lobby and brought our own beer and drinks - they were happy to accomodate us and had no complaints about us being there. The morning breakfast was eggs, cinnamon rolls, pancakes, sausage, biscuits
August 27, 2014
Rated 5.0 out of 5.0 by dmiller47172 Great Staff, comfortable rooms
I stayed most of the month of August 2014. The staff is great; very accommodating, extremely friendly and helpful. I was upgraded immediately for my platinum status to a Jacuzzi room. The bed was very comfortable. I highly recommend this property.
August 26, 2014
Rated 3.0 out of 5.0 by heathnet Okay Hotel, but not up to Holiday Inn Express Standards
The staff, breakfast, and room were good, but the building and furnishings are showing their wear.
Also, the hotel provides dinner some nights, which is rare. However, the dinner was poor quality, mostly cold cuts.
August 25, 2014
Rated 4.0 out of 5.0 by onebearcat Comfortable, quite, relaxing
Staff is great. This is my third time at this location and I haven't had any issues.
August 18, 2014
Rated 4.0 out of 5.0 by dboom Quick Business Stop
Good value, Good Service -Only problem was locating the facility as the main driveway was hidden
August 18, 2014
Rated 5.0 out of 5.0 by Carand Enjoyed my stay.
Our room was clean and comfortable. The entire staff was friendly and helpful. The breakfast offered a nice variety and was good. All in all, very nice!
August 15, 2014
Rated 3.0 out of 5.0 by nickster1967 Nice people and good service
This was our first visit to this Holiday Inn Express location and we found all of the staff to be very nice. Whatever request we had of the maid service or front desk, they did what they could with a smile and genuine desire to help.
August 14, 2014
Rated 5.0 out of 5.0 by Eagleboy1919 Great Customer Service!
When we got to our room, there was a small stain on the carpet (which we probably wouldn't have even noticed). The front desk advised that they were sending maintenance down to clean it. The gentleman from maintenance was down within minutes to clean the spot. We left the room for a couple of hours and when we returned there was a basket with food, drinks and gift cards apologizing for the inconvenience. I ran into the gentleman from maintenance the next day and thanked him but told him there was really no need as it was no inconvenience.
I just thought this was awesome customer service!!!!
July 22, 2014
Rated 5.0 out of 5.0 by Weekly guest Great Staff
The staff is the reason I keep using this location, they sincerely want your stay to be great.
July 14, 2014
Rated 5.0 out of 5.0 by Jimmy G. Great Hotel
No complaints about my stay here. I stay here twice a year for visiting friends and going fishing in Ontario. The facilities are very nice and are cost-competitive. The staff is very helpful and friendly. Booking, check-in and departing were very easy.
July 10, 2014
Rated 5.0 out of 5.0 by Curler58 Location Location Location
We have stayed at this hotel now for three years at the same time of the year. Love the location, for shopping, Tim Horton's, Detroit Zoo. Travel time to downtown Detroit or up state to visit with family. Or just relax by the pool. Nice Friendly staff. The same staff year after year says something good about a place.
July 3, 2014
Rated 5.0 out of 5.0 by STM2014 Good business Stay Hotel
This hotel is very convenient for business travelers and has all that is needed at a great value. It is off the beaten path and quiet.
June 30, 2014
Rated 5.0 out of 5.0 by 2ndson able to work
thankful to have a place to grab breakfast and sleep while in town working.
June 24, 2014
Rated 5.0 out of 5.0 by DanniT Excellent Property for Business or Leisure Travel
I stay at this propert frequently and an always pleased with the entire stay.
June 24, 2014
Rated 5.0 out of 5.0 by danglo Great place to stay.
This is not the first time my husband and I have stayed at this particular hotel, and I can assure you it will not be the last. Everything was so clean and new looking, the staff was polite, helpful, courteous, and professional. Breakfast was outstanding. It was hot, tasty, a good variey, and most inviting. And, the pizza, and salad was a welcoming surprise for dinner, and just as good as any pizza parlor. Thank you.
June 19, 2014
Rated 4.0 out of 5.0 by Weekly guest Great Staff
Staff was very quick to resolve issues, and very friendly.
June 18, 2014
Rated 5.0 out of 5.0 by Lubbz What a surprise
I would never have thought a hotel in Warren would be so comfortable. You can tell they try hard to provide a great place to stay, and they have succeeded.
June 17, 2014
Rated 5.0 out of 5.0 by ja32 Excelente servcio. Personal cordial.
Se puede disfrutar de este hotel tanto para negocios como placer.
Su personal es altamente calificado y su nivel de servicio lo respalda.
Por años he utilizadoe ste hotel por diferentes motivos: Ubicacuion, precio, servicio y disponibilidad.
Si tu area de trabajo esta en Warren Mi., este hotel es tu major opcion.
June 16, 2014
Rated 5.0 out of 5.0 by ktlmighigan GM Tech Center Warren, Mi
Everything at this hotel was just as expected since we have stayed here before. Food was good and hot bedroom was comfortable
June 9, 2014
Rated 4.0 out of 5.0 by traveler45840 Good value
Good value and safe neighborhood area. Staff friendly.
May 3, 2014
Rated 5.0 out of 5.0 by ktlmighigan April 7 and 8, 2014
We stayed at his particular propery for 2 nights staff was very friendly and helpful, breakfast was very good and different every morning did not participate in appetizers because we had dinner plans but a nice touch, we will stay there again when we are down state.
April 13, 2014
Rated 5.0 out of 5.0 by sover65 Staff very friendly
This is one of the friendliest Holiday inn's I have stayed at everyone was very nice and had a smile
Breakfast could use an upgrade for all Holiday Inn Expresses to support healthier choices
April 4, 2014
Rated 5.0 out of 5.0 by Neil40 Great room and service, as usual!
I'm semi-retired and have traveled for business or pleasure through almost every state except Nevada since the 90's. I've been staying here for at least 16 years and as usual it's one of the best, most relaxing hotels in the states. When I worked in the Automotive Supply business I was here so often that the Breakfast gal would save the ripe bananas for my cereal! Thanks for everything.
March 30, 2014
Rated 5.0 out of 5.0 by gageman86342 Quick Visit and a Good One
I only stayed at this motel overnight on business. I really wish I could have stayed longer! The staff was excellent and the amount of space in the room was great. I felt like I could spread out, relax and really get some work done. Thanks for a great stay!
March 28, 2014
Rated 4.0 out of 5.0 by Dammerung Great service/clean hotel but uncomfortable beds.
Hotel was very clean. The staff; from the front-desk, the cleaning service to employees servicing breakfast area were all very pleasant and very helpful. Staff always acknowledged you and wished you a good day when they saw you. All hotels should be this friendly. Nice example of good service.
My only one complaint is the beds were not comfortable. My husband, son and myself had trouble sleeping on the uncomfortable beds and got up early because our backs were too sore to stay in bed lany longer. Made for a tired vist to Detroit for a wedding and not up to what we usually experience at Holiday Inn. The problem was the mattress itself was not comfortable.
January 23, 2014
Rated 4.0 out of 5.0 by GrandpapaJonnie Just another hotel
Not the best Holiday Inn Express, it shows age, Breakfast pretty basic, had better rooms and Breakfast at most other hotels.
January 11, 2014
Rated 4.0 out of 5.0 by USMCE9 Outdated
The location of this hotel is great but the hotel is very, very outdated. It needs a full restoration as it is very old. From the carpet, pillows, beds and the furniture it is not at the same level as other Holiday Inn Express Hotels. The staff are great and the breakfast and dinner are great. Update your hotel.
December 17, 2013
Rated 5.0 out of 5.0 by Jtrombet One of the best Holiday Inns I ever stayed at.
This was one of the best Holiday inns I ever stayed at.
The room was perfect, clean and tidy.
The big tub ans shower were an unexpected, well appreciated bonus. It was very cold outside but the tub was great!
December 16, 2013
Rated 5.0 out of 5.0 by Jimr1234 Great place to stay everytime
Stay here often and everything from staff to rooms and great breakfast is a 12 out of a 10. Thank YOU,
November 23, 2013