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Rated 4.9 out of 5 by 193 reviewers.
Rated 5.0 out of 5.0 by Great location and service We started using this location for our business trips because of the availability of dining in the area. The hotel staff is very helpful and the property is well kept and clean. I did not have a chance to use the swimming pool or fitness center but just by walking by I could tell they were on par with the high standards of the rest of the property. I will definitely return to this location on future trips and highly recommend it. June 30, 2014
Rated 5.0 out of 5.0 by Fantastic HIX! I travel a lot with work, more than 150 nights per year around the Midwest. This is the cleanest, most friendly, neatest Holiday Inn Express I've stayed at in over 9 years. Even the pool/hot tub area was well decorated. Managers reception every week night with beer, wine, soda, and snacks too! June 30, 2014
Rated 5.0 out of 5.0 by should have went swimming it is great to sit down in a quiet , peaceful room after a long day of chaos, had i not fell asleep while checking the next days weather I would have liked to try out the pool Thank you for the pleasnt experience June 30, 2014
Rated 5.0 out of 5.0 by Retiredpaulie As previously mentioned this was the finest Holiday Inn I have ever stayed at. June 30, 2014
Rated 5.0 out of 5.0 by A Gem This was our second stay at this property, and it lived up to our expectations. Very friendly staff stays on top of all the details. The location is up a hill away from the main road, and has a nicely planted patio garden on the back side. So it's unusually quiet and serene for a hotel like this one. June 26, 2014
Rated 5.0 out of 5.0 by Superb economy hotel Best of the best. Only improvement would be more open outlets in the room but this is true for most all hotels i stay at. June 25, 2014
Rated 5.0 out of 5.0 by Great services This has to be the best Holiday Inn Express ever. The staff and hotel were both outstanding from top to bottom. This should be a model for all other Holiday Inn Express to be judged by. Will stay here on all other trips to area. Thanks for a great stay can see why they are rated a ten. June 24, 2014
Rated 5.0 out of 5.0 by Just a weekend trip The hotel was very nice and we have no complaints about service or amenities, but for being a Holiday Inn Express, the price was relatively high. June 23, 2014
Rated 5.0 out of 5.0 by The only place to stay in the Warren/Niles area! They greet you with a smile and a beverage. The staff remember your name and treat you as a guest in their own home. The nightly manager's reception is awesome and the staff couldn't be more accommodating. I would highly recommend this facility to anyone traveling in the area. Thanks! June 23, 2014
Rated 5.0 out of 5.0 by The "Cheers" of my business hotels... Where everybody knows your name... the theme song rings true with this hotel. The front desk staff greets me by name before I even check in. The evening hostess always welcomes me and knows exactly what I will be having when I arrive. This hotel may be a little higher cost than some surrounding options however the expansive breakfast selection, nightly manager's reception and offering of an off-site fitness location more than make up the difference. June 20, 2014
Rated 4.0 out of 5.0 by A few minutes from the Freeway, But worth the Drive. Very Traveler Friendly.... Comfortable rooms, lounge, pool & outside area. Cared for and managed in keeping with the good lodging experiences I used to enjoy in the 70's ! June 19, 2014
Rated 5.0 out of 5.0 by Good According my gold HI status the reception was goog. June 16, 2014
Rated 5.0 out of 5.0 by Top of the line We stayed here for 2 nights on June 6th and 7th while in town for a 90th surprise birthday party. The hotel is immaculate, the staff is very friendly, the pool looked nice although we didn't have time for a swim, breakfast was good. There is also a beautiful patio outside the breakfast room with a waterfall and pond with tables to sit and relax. All in all it is a great place to stay! June 11, 2014
Rated 5.0 out of 5.0 by Outstanding Hotel I use this hotel whenever in the Warren/Niles area. All other Holiday Inn Expresses should use this hotel as an example of excellence, and strive to be just like this one. June 8, 2014
Rated 5.0 out of 5.0 by Best hotel for friendliness and service All of our expectations were exceeded. Timely and friendly service to correct a problem with tv. Staff discovered that a purse was left in our room after checking out. Hotel contacted us and arranged for a relative also staying at hotel to deliver the purse to us. June 7, 2014
Rated 4.0 out of 5.0 by Very Friendly Very friendly and attentive staff, breakfast was average, wish they had a waffle maker June 5, 2014
Rated 5.0 out of 5.0 by great service Entire staff was helpful no matter what we asked for. Breakfast was more than we could ask for. June 5, 2014
Rated 5.0 out of 5.0 by Great facility We always stay at this site while visiting family in the area. It never disappoints. Their breakfasts and the staff working in the breakfast room are THE BEST! They also offer lots of other snack and meal options, especially during the week. June 1, 2014
Rated 5.0 out of 5.0 by Exceptional Staff The staff at the Holiday Inn Express in Niles should be commended for their exceptional service and overwhelming compassion. Everyone went above and beyond their job requirements to make a very difficult time in our lives much easier and also to ensure that our stay was as pleasant as possible. The room was wonderful and meticulously clean and the other amenities including the fitness room were great. We fully intend to stay there again in the future. May 28, 2014
Rated 5.0 out of 5.0 by Great Amenities--excllent service The Ladies that worked the front desk were very courteous and helpful! May 20, 2014
Rated 5.0 out of 5.0 by frequent traveler They set the bar, an exceed it! Always a pleasure, well trained , friendly staff May 15, 2014
Rated 5.0 out of 5.0 by Great Get-Away Weekend Fantastic in every way- Clean and Comfortable- tons of shower water pressure- a great hotel for a weekend get-away or more. A well stocked Mall and wide array of outstanding eateries are all within walking distance. Also, we observed a wonderful Sunday morning worship service at 'Grace' church- located in the shopping area adjacent to the hotel. Click it and book it, you won't regret it. May 12, 2014
Rated 5.0 out of 5.0 by One of a kind The best Hotel I ever experienced, specially the nice staff, variety of food and relaxing room. May 11, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service. All perfect, just the variety of the breakfast. I was there 3 weeks May 4, 2014
Rated 5.0 out of 5.0 by Great staff A big part of the hotel experience is the check in and check out process, and I was really impressed with the staff at the Warren, OH Holiday Inn Express. They were friendly and knowledgeable, even called my room to make sure I was satisfied. April 28, 2014
Rated 5.0 out of 5.0 by Best hotel in the country! The staff is amazing. They are as good or better than a five hotel resort in Las Vegas, New York, or Miami. The hotel and rooms are always clean and well taken care of. April 21, 2014
Rated 5.0 out of 5.0 by Best Hol. In hotel by far Best customer care!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! April 21, 2014
Rated 5.0 out of 5.0 by Fantastic Great Place, Very nice room and features. he staff was very nice and went out of their way to please. Wish I had time for the pool! April 15, 2014
Rated 5.0 out of 5.0 by Great Value The staff at this hotel is excellent. You would think you were staying in a much more expensive hotel based on their level of service. The hotel is very nice. I also liked the breakfast and happy hours. April 14, 2014
Rated 5.0 out of 5.0 by Beautiful This was a very nice hotel. The staff was great. I would recommend this to anyone April 9, 2014
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