Rated 4.5 out of 5 by 93
Rated 5.0 out of 5.0 by mem54 comfortable bed and great service
this hotel is great right when you walk in the door the girl at the front desk was dressed very professional very personable made you feel like she really cared you were there the room was clean the bed was comfortable just a great place to be
October 28, 2014
Rated 4.0 out of 5.0 by LionB Comfortable bed, overall good room
Stayed here for a meeting with a group. Overall good motel. A little higher price than I am used to with a group rate, but probably because of location. I would recomend this place to stay.
October 28, 2014
Rated 5.0 out of 5.0 by Donald S Survey too long
NIce hotel, question on billing not noticed till I arrived home'
October 28, 2014
Rated 4.0 out of 5.0 by mike987* Comfortable bed and great service.
Nice and friendly service for a good price. Would go back again. Breakfast was pretty good for a complimentary meal.
October 27, 2014
Rated 5.0 out of 5.0 by jophini13 Great service
Very nice hotel, was able to check in early so we could get ready for a wedding. Front desk staff was awesome. The breakfast was nice the next day.
October 14, 2014
Rated 4.0 out of 5.0 by whatupg12 great staff
Arrived late and needed a first floor room. The night staff was very helpful and kind
October 13, 2014
Rated 5.0 out of 5.0 by AF Gunner RON
STop on the way home. Experience is what I've come to expect from Express. Clean, comfortable and friendly staff.
October 11, 2014
Rated 2.0 out of 5.0 by AnnieH44 Nice...but experienced a big glitch
Very comfortable hotel...our room was clean, beds were comfortable, breakfast was great. The front desk staff and breakfast room staff were very friendly and helpful. Would have nothing bad to say, if it weren't for the difficulty we encountered on our first night. Travelled by train into Hermann for Oktoberfest. Had made arrangements ahead of time with a hotel employee to catch a ride from the train station in Hermann to the hotel in Warrenton. Had inquired about it, and was told by the employee that, yes, it was possible. Said he would make arrangements to send a hotel car/van to pick us up when we arrived. Talked with him extensively about it...he asked for the exact spelling of our names, the exact time our train would arrive, etc., etc. Said there would be an extra charge for the ride, which we agreed to, and that the charge would be applied to our bill that weekend. Pull into the train station at 8pm to find that there is no one there to pick us up. Call the hotel and find out from the person at the front desk (who was very nice) that they don't do anything like that. She has no info about our arrangement and can't do anything other than give us a number for some other transportation service. Waited at the train station for nearly two hours to be picked up by the transportation service. It is dark, cold, the station is abandoned at this point, and we are very hungry. Finally get to the hotel around 10:30 at night. Hadn't gotten the name of the employee in the first place (our mistake), so couldn't prove that our arrangements were true. Not much could be done. Not a good thing to leave two women stranded in a dark, abandoned train station in a town they aren't familiar with.
October 9, 2014