Rated 4.4 out of 5 by 51
Rated 5.0 out of 5.0 by Papa Ron First class treatment by staff
Better signage needed leading from HIGHWAY to H Ex. ( The sign on building was not on) . Owner apologized for this, but the TOWN sign restrictions did not help finding the Motel.
Other than that, This was a enjoyable stay.
February 15, 2014
Rated 5.0 out of 5.0 by Papa Ron Stall; very professional & frendly.
Added value; The owner & wife welcomed us and inquired about our experience.
A very friendly stay. Made guests feel valued.
February 15, 2014
Rated 5.0 out of 5.0 by akw007runner EXCELLENT CUSTOMER SERVICE
BEST CUSTOMER SERVICE I HAVE EVER RECEIVED at any IHG property.
January 11, 2014
Rated 1.0 out of 5.0 by Angry traveler Rooms not cleaned
We arrived on Monday Dec. 30 and stayed in a nice clean room. We left at 9 a.m. on the 31st and returned at 12:15 a.m. Jan. 1 to a room that had not been serviced. There was no one at the front desk so we called to report it. The man I spoke to really didn't seem to care. My son stayed in the other room we rented and he returned at 2:30 a.m. to his unserviced room. When he called the front desk he reached a recording, tried again and reached the person on duty and went down to get towels. I had to get towels the next morning from the housekeeper in the hallway. We spoke to the young man on duty in the morning and he said he was not aware that there had been a problem. We asked that he inform management and he said he would. We never received a message from management to say they knew of the problem or an apology for the inconvenience. Our rooms were cleaned on the 31st after I spoke to the housekeeper and informed her about our having been neglected the day before.
January 6, 2014
Rated 5.0 out of 5.0 by pine concierge desk friendly ad helpful. Good breakfast
off beaten track for quiet sleep. Excellent old town shopping and restaurants
January 4, 2014
Rated 5.0 out of 5.0 by xx66 Staff
i spent two days and nights at the Holiday In Express in Warrenton, VA. I found their desk staff and housekeeping personnel to be polite and willing to assist at all times. They were truly professional and eager to help. The facility was clean and neat thus giving one the impression it is a truly well run accommodation. I would and have recommended it to ohers.
December 21, 2013
Rated 4.0 out of 5.0 by Gibbenzgob Great service, clean room, bed ok
Overall we had a good experience. The bed issue may just be a personal preference. Bed was firmer than we like but then again we have a nice bed at home due to neck surgeries.
December 18, 2013
Rated 4.0 out of 5.0 by skygo staff
very knowledgeable and courtious-- good free breakfasts
December 4, 2013