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Rated 4.3 out of 5 by 311 reviewers.
Rated 5.0 out of 5.0 by Same excellent service Whenever we visit Leamington Spa we stay at this hotel, this is our 10th stay here. All the staff are very friendly and the are rooms spotless. October 15, 2014
Rated 3.0 out of 5.0 by Cold room and poor breakfast selection My stay at this hotel was an average experience. With a few down sides. I arrived to a freezing cold room after a long drive on an October evening, so it wasn't the best start. I tried to get the heater to blow out warm air but it wasn't happening. However. The room itself was clean and the bed was comfortable. At breakfast. I was disappointed to see that the only hot food was sausage, egg and beans. Other items were toast, croissants and cereal. In my opinion a little poor, but for the price of the room it isn't bad value. I would stay here again if the price was around the same. October 15, 2014
Rated 5.0 out of 5.0 by Friendly staff and excellent service Can highly recommend this Holiday Inn. We have stayed here twice in the last 6 months and have had an excellent stay on both occassions. The staff are always very friendly and efficient and the standard of cleanliness in the hotel is excellent. Well done keep up the good work!! October 15, 2014
Rated 1.0 out of 5.0 by Awful I had booked the room for my son to use for a few days before his University accommodation become available. For a student in his 3rd year, he was used to saying in some pretty awful accommodation so we were expecting that the Holiday Inn Express should meet his needs. Even with experience of sharing a house with 15 other students, he found that the accommodation was too dirty and unhygienic for him to cope with, e.g. when you turned the tap on in the bathroom, you could smell sewage. The hotel staff just gave a "shoulder shrug" when told, the internet only worked intermittently so he had to spend most of his days at the library to get any work done. October 13, 2014
Rated 5.0 out of 5.0 by ticks all the boxes stayed here for 2 nights while on business in the area. Couldn't fault our stay. Great breakfast, clean rooms, nice staff. I would stay there again. October 11, 2014
Rated 2.0 out of 5.0 by room good breakfast poor we were very satisfied with our room,but greatly disapointed with the breakfast menu and araingments October 9, 2014
Rated 1.0 out of 5.0 by Uncomfortable, incorrect room given & noisy Upon arrival we were given the wrong room. Online i booked a double room but was given a twin so me and my boyfriend had to sleep in single beds. When i complained i was told there was no double rooms left so nothing they could do. The toilet was filthy and the beds was uncomfortable. Pillows were rock hard and duvet felt like it had a weight in the bottom. The hairdyer in the room didnt work and due to lack of plugs available i couldnt plug my own hairdyer in near a mirror. I could hear everything that was happening in the room above us, their conversations, each time they went to the toilet. So not ideal when im trying to get some sleep. It wasnt a pleasant experience for me and boyfriend who were away celebratinf his birthday. Definately would not reccomend or even visit again. October 9, 2014
Rated 4.0 out of 5.0 by Great service and great value Was very surprised that breakfast was included in the price of the room because it was great value even without that. The staff were very helpful and accomodating when we had to cancel our second night due to illness. They even allowed us to reschedule. Most impressed! October 9, 2014
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