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Rated 4.3 out of 5 by 277 reviewers.
Rated 4.0 out of 5.0 by lovely sized family room this is a lovely hotel, we had a bad nights sleep the 1st night due to the bed being very un comfy and so was the pull out bed for my daughters, I mentioned it to the staff the next morning and the staff changed our room without question, the second night was loads better, the hotel is very clean, the staff are very friendly and willing to help, the food was lovely even though a full English would of been nice but there is plenty to choose from. The bar is lovely a little pricey but ok. Overall a lovely hotel and great price. August 18, 2014
Rated 5.0 out of 5.0 by Great Family Friendly Hotel We have stayed here the last 3 summers for 1 night on our long return journey home from France to Ireland as its is 1 min off the M40. We have always been made very welcome and comfortable with our 3 children under 6 and our 2 dogs. Staff our friendly and helpful and the room is always a good size with plenty of floor space to play. We will definitely stay there again. Its a nice walk into Warwick too to stretch the legs. August 18, 2014
Rated 5.0 out of 5.0 by HIE Warwick Good hotel to stop at during a long journey south. Clean and bright with good facilitites on site or nearby August 18, 2014
Rated 5.0 out of 5.0 by holiday visit warwick castle we stayed here after a visit to warwick castle check in was so easy and help full although our room was clean it was on the small side for a family room and we were glad we were only staying the 1 night facilities in the room are basic but ample plenty of tea an coffe available for you to help self to downstairs the bathroom and free toilitries were very good although it free wifi it is very slow August 18, 2014
Rated 5.0 out of 5.0 by Enjoyable Very nice facility with a friendly staff. Air conditioning was out during our two night stay, however manager dropped off fans for each room and bought us a cold round of drinks in the bar. It was greatly appreciated. August 17, 2014
Rated 5.0 out of 5.0 by ideal facilities for the purpose of the visit The accommodation and service were very good for short visit to Bowls Championships in Leamington. August 13, 2014
Rated 4.0 out of 5.0 by Excellent breakfast ideal for families Staff helpful. Rooms comfortable and parking just a shame you have to pay for it. Beware the porridge inn opposite can take 1.5 hours to bring food despite saying 30 mins otherwise good menu and prices August 13, 2014
Rated 5.0 out of 5.0 by Comfortable Hotel, very friendly staff A really nice clean Hotel, with excellent access links to, the M40 motorway, Stratford Upon Avon, and Warwick. Staff were really nice at check in, and nothing was to much trouble. We had booked a family room, which was a double bed and a sofa bed for the children. On arrival the sofa bed was not made up, so a quick call to reception, and 2 min later the bed was made. Beds were comfortable, and we had no road noise from the motorway nearby. All in all a nice stay in a clean hotel with friendly staff, what more do you need. August 13, 2014
Rated 4.0 out of 5.0 by Not a bad overnight Disappointed that email welcoming me to the hotel welcomed me as a first time visitorSimple research would have shown I was returning yet again. The check in did not apologise for this and I had to point out I was a club member August 11, 2014
Rated 2.0 out of 5.0 by Some good points but some bad points Room clean and tidy, however if you used the air conditioning you had a choice of cold hurricane or very cold hurricane. If you didn't then you couldn't help noticing the poor smell in the room. Mattress not comfortable, too lumpy. Pillows/bedclothes/towels all clean and new. Bathroom has no toiletries other than the wall mounted soap/shampoo. And if, like me, you are a coeliac and would like breakfast, find another hotel. The only choice was scrambled egg and that was clearly made from powder as it tasted disgusting. August 11, 2014
Rated 4.0 out of 5.0 by Good overall stay This Holiday Inn is ideally located just off M40, but far enough away not to suffer from road noise. Reception area is spacious and bar on site with wide choice - if pricey - drinks. There is a great pub located on site which serves a wide range of reasonably priced food and drinks. Room was clean, but carpet was stained and good do with a good clean. Overall a good family stay August 10, 2014
Rated 5.0 out of 5.0 by Great Base to visit Stratford and Warwick from, good service too! We stayed 2 nights to take in a production at the RSC and explore the local area. A great location and perfect for our getaway. Staff were great, good service, everything you would expect. August 8, 2014
Rated 5.0 out of 5.0 by 3 nights with a baby We stayed here for three nights and we were very impressed with the hotel. Checking in staff were polite, friendly and very efficient. We had with us our 1.5 year old who was provided with a really good quality cot and bedding (which is unusual and very welcomed) The room was very clean and all facilities were of a high standard. The TV in the room allowed us to connect our tablet to watch our own movies which was great and the free wifi was a nice touch too. All in all a good stay and we would use again. August 7, 2014
Rated 5.0 out of 5.0 by Good location and good service Staff at the desk was very helpful and rooms were comfortable August 7, 2014
Rated 1.0 out of 5.0 by Bad experience overall, bad customer service. The customer service at this hotel was very poor, worst experience of my life. We arrived in the evening the lady at the reception was unfriendly and later on another foreign white lady who said was a manager, could speak English but sounded foreign took over and she was worse. There was a group of us (about 30 people) that booked into this hotel to attend a wedding at a nearby location. There was a lot of confusion about the bookings which were made by the hotel. She said all the staff including her were new and that's why they could not rectify the mistake and there was nothing she could do about it, she had an angry face, she was arguing and very defensive. Its a long story but it was a very bad experience. They have no consideration for customers. The wedding couple suffered the most over booking arrangements. After the wedding the wedding couple spent an hour at the reception being accused of checking in the previous night when they never did and this same manager kept arguing with them until later she found out that the hotel had made a mistake. This was around 2am in the morning. We could not all sleep, we were worried about the newly wed couple. Everything was a mess. I would not recommend anyone to stay at this hotel. Also everyone in the room was only allowed one key instead of two. August 6, 2014
Rated 1.0 out of 5.0 Disappointing stay and mixed service Have stayed at this hotel many many times over the last 10 years but this was the worst visit. Unfortunately it was due to other guests making a noise - a wedding party continuing in the corridor - banging doors, shouting etc Reception staff, to be fair, did ask them to be quiet and did move me when I went down (3 hours after I had turned in) , but on checking out the following day, the girl on reception was uninterested in why I had been moved in the middle of the night. In the new room the duvet was really heavy - far too hot for summer. And the price of a machine made hot chocolate - £2.60. Do me a favour! All in all, after a loyal 10 years, I think I'll look elsewhere August 5, 2014
Rated 3.0 out of 5.0 by Not the best Aircon did not work room to small 4 a family .plug. broken bad 4 the kids August 5, 2014
Rated 4.0 out of 5.0 by Very Good Room was clean. Wife missed not having a bathtub. Breakfast was excellent. It was difficult for me to locate the hotel. August 4, 2014
Rated 5.0 out of 5.0 by if you have tried the rest now try the best I would not stay at any of the other overnight stopover places as the holiday inn offers so much more.they are the best group to stay with. August 3, 2014
Rated 5.0 out of 5.0 by Excellent stay Really enjoyed my stay here having visited warwick castle. Ate dinner at porridge pot next door which wasn't great but no evening dining option at hotel. Breakfast next morning was absolutely fine. Room was clean and comfortable. Very pleased. Only gripe is it was difficult to find using satnav and drove past 3 times. August 3, 2014
Rated 4.0 out of 5.0 by Clean room, comfortable bed, good service. Good level of room cleanliness, decent amenities and nice staff. Beds are reasonable but not amazing. The only thing that lets this hotel down is the location, which is next to a restaurant but otherwise has nothing around it. August 3, 2014
Rated 4.0 out of 5.0 by Excellent Hotel, Great Experience. After a long tiring journey, was greeted by lovely polite, helpful staff. They showed us to our room and helped with our baggage, as Mum has problems walking . It was truly excellent service all round. Lovely Room, comfy beds, fab facilities. Breakfast was fabulous,,and everything was beautifully laid out , everything that you could want to eat to start the day well. I booked through the main HQ number and asked for a easy access room ( because of Mum's ability) ..however the Room...although on the ground floor was right at the furthest end of the corridor...which was a bit of a nightmare. However it was not the fault of the hotel staff ,, it is mainly a lack of red-tape-communication between HQ and individual Hotels. It may be something that you just need to be aware of when booking and making sure that you get a Room close to Reception... you may even need to call the Hotel directly. This was the only blip though..I would still definitely recommend this Hotel ... it was a great stay. We could even order in a Delivered Takeaway.... Indian or Chinese.. Lovely to slob out in your room having a Takeaway in your jarmies...!! I'm definitely going back.!! Fabulous. July 31, 2014
Rated 1.0 out of 5.0 by Dirty rooms Dust dust dust clouds, and mites. Dust dust dust clouds, and mites. Dust dust dust clouds, and mites. July 31, 2014
Rated 4.0 out of 5.0 Great value for money! Booked a night online few days before. Room was spotless, no trouble! Must have an excellent cleaner! Two staff members on reception on Saturday 26th July evening was very helpful and friendly! A lovely bonus to find out breakfast was free, very good breakfast! Lovely room, really nice! Great value for money, would def recommend and will be booking again in future! July 30, 2014
Rated 5.0 out of 5.0 by a very nice hotel very handy next to motorway if you are on the move, great bar on site which had a good choice of food at reasonable prices. Staff very good. Would stay here again. July 30, 2014
Rated 5.0 out of 5.0 by Excellent Value Friendly and help staff, very clean and comfortable stay. Great location for Warwick and Stratford-upon-avon. will return July 29, 2014
Rated 4.0 out of 5.0 by Friendly, comfortable, nice breakfast Nice room, clean comfortable though set up of the sofa bed meant lost use of desk/chair. Lovely shower! Friendly helpful staff. Nice breakfast, plenty available even though busy - though would have liked more fruit options and bacon with cooked breakfast! Great location for Statford (though would need car) and Warwick (long walk) plus very nice pub next door that did great value meals. July 29, 2014
Rated 5.0 out of 5.0 by Top night's stay The only down side to what was otherwise a great stay was a too soft mattress (although I do have a back problem and am much more suited to a firm one). The location in relation to visiting Warwick castle was fantastic, great breakfast, very friendly staff, good clean room and ideally situated nextdoor to a pub The Porridge pot, who had a very varied and reasonably priced menu, I'd recommend it. July 29, 2014
Rated 4.0 out of 5.0 by Comfortable and clean Warm greeting upon arrival. Room was clean and comfortable (like the choice of pillows) and enjoyed several nights good sleep. Breakfast was ok with a good choice to suit all. Would recommend this hotel to any business and leisure travellers. July 28, 2014
Rated 5.0 out of 5.0 by Fantastic staff, rooms and service Stayed at the Holiday Inn Warwick/Stratford-Upon-Avon for 2 nights in a family room. All the staff were very friendly and cheerful. The room was spotlessly clean. The breakfast was fantastic. Excellent value for money for a family. Can't fault anything during our stay. Will definitely stay here again. July 24, 2014
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