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Rated 4.3 out of 5 by 291 reviewers.
Rated 4.0 out of 5.0 by clean room we really enjoyed our stay, very clean and relaxing ,staff were very good November 20, 2013
Rated 5.0 out of 5.0 by Enjoyable stay Although our room overlooked the M40, we never heard a thing. Staff were excellent - very welcoming and friendly. Good choice of foods for breakfast. Only negative was having to pay to use the hotel's own car park otherwise a very relaxing and enjoyable stay!! November 14, 2013
Rated 4.0 out of 5.0 by Relaxing great way to halve a long journey Staff are extremely helpful, accommodating and polite. I forgot to mention my husband has difficulty walking and I asked if we could change our room. They worked hard considering the hotel was almost full they managed to get us a room near the lift. Very good nights stay. The beds on the other hand are not the comfiest which is a shame because it's the only thing that let our stay at the hotel down. November 6, 2013
Rated 2.0 out of 5.0 by good room poor breakfast The room was clean and tidy with an excellent shower. However the breakfast was extremely disappointing. There was a poor selection of cereals and fruit juices and the scrambled eggs were swimming in water. No fried eggs, bacon, mushrooms, tomatoes or hash browns were on offer. November 6, 2013
Rated 5.0 out of 5.0 by Staff superb The thing that sets this Holiday Inn Express apart from many other hotels in this group is the staff. They are extreemely polite & professional but also friendly with a desire to make your stay the best it could be. November 4, 2013
Rated 5.0 out of 5.0 by Quality stay This hotel offered everything I needed, I even over slept, the beds were that comfy, beautiful hotel, great location, I loved it, staff so friendly, so quiet, good beer and wine selection, so close to major motorway networks, Very clean hotel, staff were excellent, all in all a 10/10 November 2, 2013
Rated 4.0 out of 5.0 OAP Tourists Irritating that three out of four door cards had to be replaced over our two day stay. Otherwise a very pleasant and convenient sojourn for visiting the local tourist attractions. Car parking charge came as a bit of a surprise on the invoice. Need to make sure it is clearly shown as an extra on the website. Not many folk walking to the hotel sans wheels. October 31, 2013
Rated 4.0 out of 5.0 by Excellent Value Weekend Break Conveniently located for Stratford/Warwick/Leamington Spa/Coventry with good pub restaurant next door. Welcoming and friendly staff with comfortable quiet rooms. Would definately stay here again. October 30, 2013
Rated 5.0 out of 5.0 by Very comfortable and quiet This hotel is right next to the M40 and I was very pleasantly surprised that I didn't hear a thing, very well insulated rooms. Cannot fault the hotel. Friendly staff, great customer service and nice breakfast..free as well!! October 26, 2013
Rated 4.0 out of 5.0 by excellent hotel for warwick castle this hotel is excellent if you are visiting warwick castle. The hotel is literally just off the m40 and the castle is less than ten minutes further down the same road as the hotel. Breakfast was a bit hectic but we were pre-warned it would be busy between 9.00 - 10.00, staff coped very well especially Patrick who had chef's whites on but was clearing tables and then manning reception later, a real team player. October 25, 2013
Rated 5.0 out of 5.0 by exelent friendley staf ,nice room ,breakfest is ok close to motorway and pet frendly, close to town October 23, 2013
Rated 1.0 out of 5.0 by This hotel has declined rapidly :-( We have been coming to this hotel for 3 years and our latest stay will be the last. Firstly we were greeted by the reception staff who were very friendly however we were shocked to find that we now had to pay for parking but we were offered a free drink voucher for one person (we are a party of 4 so 1 drink voucher isn't that great). When we went to our room we were hit with the most disgusting smell in the stairwell, I can only describe it as drains. The smell also came out of the bathroom sink which then drifted into the bedroom. We missed breakfast on the Saturday and I so wish we had done the same on the Sunday! We came downstairs at 9.45am and every single table was full of dirty pots (only 10 tables were occupied). There were no clean cups, clean glasses, cutlery, beans, bread, sausages, scrambled egg nothing. There were 3 staff working in the dining area and 2 of those had to man the front desk to deal with people checking out. We ask on several occasions for bread and it took 20minutes for somebody to bring the bread out, it was a major disappointment and it was absolutely disgusting. Many other guests were taking photos and complaining and I feel very let down! October 23, 2013
Rated 4.0 out of 5.0 by One night break Arrived at hotel and no wait at reception, room was easy to find and had triple glazing so very quiet. The air conditioning unit would only blow out cold air even when the temperature was set higher, so we turned it off and the temperature was more comfortable! The free wifi is for one device per room, so if you have two tablets and a phone as we did then only one can connect to free wifi. The free wifi is painfully slow as well. Apart from that we enjoyed our stay and breakfast was very good with a wide choice. October 19, 2013
Rated 5.0 out of 5.0 by Best Holiday Inn so far The Holiday Inn at Warwick was very impressive; helpful and caring staff, clean, modern, relaxing and all you ask for in a Holiday Inn. I would definitely stay here again and recommend that all Holiday Inn's around the UK follow the same values and processes as this one. October 19, 2013
Rated 5.0 out of 5.0 by Good position. Straight off the motorway and virtually midway to Leamington Spa and Stratford lovely place with good helpful staff. October 18, 2013
Rated 5.0 out of 5.0 by Comfortable, clean room Warm welcome from efficient staff. The room was excellent with good facilities and free internet access. Housekeeping was of a high standard. Service was attentive without being intrusive. Breakfast was very good with a great variety of foods, hot and cold but sadly no bacon. There must be a good reason for this. Enjoyed a most relaxing stay. Many thanks to all the staff October 18, 2013
Rated 4.0 out of 5.0 by A pleasant surprise I was pleasantly surprised by the whole experience and would certainly use a Holiday Inn Express again October 17, 2013
Rated 2.0 out of 5.0 by Not the usual HIX service Usually cannot fault the Express chain, which I am happy to use regularly around the UK, maybe just an off day at Warwick but staff could not find my booking at check in, took two attempts to issue a wifi code that worked and only one set of towel's for two person twin room, and disappointing that I was asked to take another look around the room when i asked for towels at reception! Otherwise all good. Nice rooms, pleasant location. Will continue to happily use Express chain, just probably not Warwick. September 25, 2013
Rated 5.0 out of 5.0 by Great service and very comfortable bed We stayed here on an overnight trip and I must say it was very nice. It has a pleasant feel and staff are very helpful. I would definitely recommend to friends and relatives and will stay again if in the area. September 25, 2013
Rated 4.0 out of 5.0 by Welcoming Reception On arrival we were welcomed by very helpful staff. When it was realised that I had a mobility problem, we were offered and accepted a room with a walk-in shower. Throughout our stay all staff were generally attentive and helpful. Our only concern was that we found the hotel rather difficult to locate at first, thanks to a rather complicated system of roundabouts on the approach to it! September 22, 2013
Rated 5.0 out of 5.0 by Wedding experience Quite a few members of our family stayed for two nights at Warwick Stratford Rd Holiday Inn Express. The rooms were quiet, clean and comfortable. No clue that the M40 is just around the corner. Lovely staff who were helpful in many respects. The staff on the Front Desk do a wonderful job of multi-tasking, dealing with reception queies then serving drinks at the bar. I have not visited Warwick Castle since I was a child and so will be definitely be staying here again. September 18, 2013
Rated 5.0 out of 5.0 by Great Weekend Stay All tye staff were lovely, The room was clean and confortable. Hotel was light and bright and had a good feel to it. Parking was secure and well organised, don't know why you should have to pay though!! Breakfast quality was good althought hot breakfast without bacon is a bit unusual. I heard several comments on this. There was also a shortage of tables for breakfast and numerous people ate in the sitting area. But otherwise well done to all the staff Great value weekend September 16, 2013
Rated 2.0 out of 5.0 by Wedding stay. Check in wasn't until 3pm which was a bit late and meant I had to dash to the hotel between the wedding service and reception which was rather annoying. Car park fee applied to hotel guests, again annoying. Room carpet was stained. Shower had a curtain, rather nasty and old fashioned. Bed was clean and comfy. Breakfast room rather dirty, very busy, staff couldn't keep up with cleaning and clearing tables. Self serve area covered in spillages and stray hairs! Food tasted reconstituted. Would I stay again? Probably not. September 11, 2013
Rated 5.0 out of 5.0 by Good service and location Good value, clean comfortable room, nice breakfast. Good location for visiting Warwick, 30 min walk to town. Pub on site offers good food and service. September 7, 2013
Rated 4.0 out of 5.0 by A return visit for us We stayed a year ago and had only good memories, this makes a perfect stopover for us when attending the City of Birmingham Dog Show at Stoneleigh. Taking advantage of an early booking discount ensured excellent value, and a meal at the pub next door was very convenient too September 7, 2013
Rated 4.0 out of 5.0 by Watch out for water falling in the night from air conditioner The hotel is clean and tidy. The staff polite but very short staffed as they deal with checkins and the bar suufers from non attendance while this happens. A long wait while coaches arrive. The air condition leaked water dropping on to my bed around 3 in the morning and so had to rearrange the bed with a towel. reported the following day and was told it would be seen to. However the same problem happened again the following night. Breakfast was good and the rate was excellent for what we received. D.B .Leicestershire September 6, 2013
Rated 4.0 out of 5.0 Excellent staff - friendly My 4 year old boy was extremely sick during the night. The staff support was exceptional. They went above and beyond the call of duty to help. Very friendly feel to the team. September 6, 2013
Rated 4.0 out of 5.0 by Convenient stopoff Great hotel -just ideal for one night. Staff very helpful and room great. September 4, 2013
Rated 5.0 out of 5.0 by Exceeded expectation Fantastic customer service by Jack at Front desk and very good attention to detail. Home from home and in a convenient location. September 3, 2013
Rated 3.0 out of 5.0 by First stay with holiday inn Room lovely and clean, breakfast excellent, nearby facility was excellent . However if i had known the hotel allows dogs in rooms i would of opted to stay elsewhere, having been woken up by dog barking in the room next to ours at 1am . August 29, 2013
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