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Rated 4.2 out of 5 by 332 reviewers.
Rated 4.0 out of 5.0 by great staff and service Excellent treatment from all staff. Great location. Will come again. January 2, 2014
Rated 5.0 out of 5.0 by Spacious and clean with super service. This was a wonderful experience. From the time we arrived to the time we left the service from the staff was friendly and helpful. The rooms were clean and spacious with comfortable beds. The cherry on top was the great breakfast that was included in the budget beating tariff. Overall a value for money stay away from home. January 1, 2014
Rated 5.0 out of 5.0 by Lovely staff Reception staff made Christmas day guests feel really welcome. Thank you! December 29, 2013
Rated 3.0 out of 5.0 by Room ok, Breakfast poor We stayed one night which was ok for the price however breakfast wasnt great and if you need warm milk, you have to walk across to the other side of reception to warm it yourself - their reason was due to Health and Safety reasons....????:-( December 29, 2013
Rated 5.0 out of 5.0 by Excellent Great hotel stay with our family of four, we went to visit Warwick castle and this hotel was perfect, great breakfast and thanks to Sophie who couldn't do enough to help us will be coming again soon. December 18, 2013
Rated 3.0 out of 5.0 by Memorable visit, for the wrong reason! Hotel was good and staff were very helpful, but was quite surprised when I went to my room only to find a lady already in it! This must have been quite alarming for her to have another guest opening her door. When I returned to reception there was another guest with the same problem. The manager sorted the mix up out quickly and efficiently, and also promised to apologise to the guest I walked in on. Unfortunately, as a lone female traveller myself, I found it quite hard to relax in my room as I was worried it may happen to me too. I have stayed in Holiday Inns and Holiday Inn Expresses before and never had a bad experience before so hopefully this was just a bad day! On the plus side, I arrived at the same time as a bus load of schoolchildren (my heart sank) but I can honestly say that I was not disturbed by them either in the night or at breakfast the next morning. I will stay at Holiday Inns again as I have had such good experiences in the past that I trust this to be a one off. December 17, 2013
Rated 5.0 out of 5.0 by great hotel and great service Second time at this hotel, great stay again and great service will be returning December 11, 2013
Rated 4.0 out of 5.0 by Good room for the price you are charging. Bit chaotic at breakfast because so many came down at the same time. Have you considered adding bacon to the hot dishes? December 4, 2013
Rated 4.0 out of 5.0 by Clean and comfortable a good hotel for an overnight stop in the Warwick/Stratford area. Clean and comfortable with good selection of food for breakfast. It is a shame that there is no restaurant, or bar food available. There is a pub next door but unfortunately we could not use this as we had the family dog with us on this trip and although allowed in the hotel, she was not allowed in the pub. We ended up ordering a take away pizza and eating it in our room which was ok but did make me wonder why they could not manage a very basic bar menu if they have the facilities to provide breakfast for the guests. Overall a good stopping off point if you are visiting the area and I would use it again. November 23, 2013
Rated 5.0 out of 5.0 by One night stay on the 16th Nov. Before I booked the Holiday Inn I did many searches to get good value for money, and I must say both my wife and I were not disappointed. Patrick on the front desk in particular was excellent and he made us feel welcome from the first moment we stepped inside, and the other staff members we dealt with were very good to. We will be going back to the area after Xmas and staying at this Holiday Inn, they are very good value for money the place is very clean and the breakfast second to none. Mr & Mrs Francis from Pontypridd November 21, 2013
Rated 4.0 out of 5.0 by Good value for money BUT.... I was immediately impressed with the size and comfort of the room, with the double bed and sofa bed, which was very comfy to work on with my laptop. The room was well cleaned and well presented. The TV and choice of channels was more than adequate and there was plenty of different types of lighting to choose from. Tea and Coffee also there, though a little limited and with no buscuits. The shower was lovely. On the negative side, I found the room to be quite cold even though I had increased the air-con temperature. It seemed to heat the area immediately in front of the unit, but not the whole room (though this could be to do with my lack of patience with tech like this). Also, and the most annoying thing, was that the room wasn't well sound insulated. You could hear people in the next rooms quite easily, but particularly people walking or running up and down the hall. There was also a Dog barking in one of the rooms! Oh, and the breakfast wasn't that nice I'm afraid... I was tired enough that I was able to get to sleep, but light sleepers may need earplugs. November 21, 2013
Rated 4.0 out of 5.0 by clean room we really enjoyed our stay, very clean and relaxing ,staff were very good November 20, 2013
Rated 5.0 out of 5.0 by Enjoyable stay Although our room overlooked the M40, we never heard a thing. Staff were excellent - very welcoming and friendly. Good choice of foods for breakfast. Only negative was having to pay to use the hotel's own car park otherwise a very relaxing and enjoyable stay!! November 14, 2013
Rated 4.0 out of 5.0 by Relaxing great way to halve a long journey Staff are extremely helpful, accommodating and polite. I forgot to mention my husband has difficulty walking and I asked if we could change our room. They worked hard considering the hotel was almost full they managed to get us a room near the lift. Very good nights stay. The beds on the other hand are not the comfiest which is a shame because it's the only thing that let our stay at the hotel down. November 6, 2013
Rated 2.0 out of 5.0 by good room poor breakfast The room was clean and tidy with an excellent shower. However the breakfast was extremely disappointing. There was a poor selection of cereals and fruit juices and the scrambled eggs were swimming in water. No fried eggs, bacon, mushrooms, tomatoes or hash browns were on offer. November 6, 2013
Rated 5.0 out of 5.0 by Staff superb The thing that sets this Holiday Inn Express apart from many other hotels in this group is the staff. They are extreemely polite & professional but also friendly with a desire to make your stay the best it could be. November 4, 2013
Rated 5.0 out of 5.0 by Quality stay This hotel offered everything I needed, I even over slept, the beds were that comfy, beautiful hotel, great location, I loved it, staff so friendly, so quiet, good beer and wine selection, so close to major motorway networks, Very clean hotel, staff were excellent, all in all a 10/10 November 2, 2013
Rated 4.0 out of 5.0 OAP Tourists Irritating that three out of four door cards had to be replaced over our two day stay. Otherwise a very pleasant and convenient sojourn for visiting the local tourist attractions. Car parking charge came as a bit of a surprise on the invoice. Need to make sure it is clearly shown as an extra on the website. Not many folk walking to the hotel sans wheels. October 31, 2013
Rated 4.0 out of 5.0 by Excellent Value Weekend Break Conveniently located for Stratford/Warwick/Leamington Spa/Coventry with good pub restaurant next door. Welcoming and friendly staff with comfortable quiet rooms. Would definately stay here again. October 30, 2013
Rated 5.0 out of 5.0 by Very comfortable and quiet This hotel is right next to the M40 and I was very pleasantly surprised that I didn't hear a thing, very well insulated rooms. Cannot fault the hotel. Friendly staff, great customer service and nice breakfast..free as well!! October 26, 2013
Rated 4.0 out of 5.0 by excellent hotel for warwick castle this hotel is excellent if you are visiting warwick castle. The hotel is literally just off the m40 and the castle is less than ten minutes further down the same road as the hotel. Breakfast was a bit hectic but we were pre-warned it would be busy between 9.00 - 10.00, staff coped very well especially Patrick who had chef's whites on but was clearing tables and then manning reception later, a real team player. October 25, 2013
Rated 5.0 out of 5.0 by exelent friendley staf ,nice room ,breakfest is ok close to motorway and pet frendly, close to town October 23, 2013
Rated 1.0 out of 5.0 by This hotel has declined rapidly :-( We have been coming to this hotel for 3 years and our latest stay will be the last. Firstly we were greeted by the reception staff who were very friendly however we were shocked to find that we now had to pay for parking but we were offered a free drink voucher for one person (we are a party of 4 so 1 drink voucher isn't that great). When we went to our room we were hit with the most disgusting smell in the stairwell, I can only describe it as drains. The smell also came out of the bathroom sink which then drifted into the bedroom. We missed breakfast on the Saturday and I so wish we had done the same on the Sunday! We came downstairs at 9.45am and every single table was full of dirty pots (only 10 tables were occupied). There were no clean cups, clean glasses, cutlery, beans, bread, sausages, scrambled egg nothing. There were 3 staff working in the dining area and 2 of those had to man the front desk to deal with people checking out. We ask on several occasions for bread and it took 20minutes for somebody to bring the bread out, it was a major disappointment and it was absolutely disgusting. Many other guests were taking photos and complaining and I feel very let down! October 23, 2013
Rated 4.0 out of 5.0 by One night break Arrived at hotel and no wait at reception, room was easy to find and had triple glazing so very quiet. The air conditioning unit would only blow out cold air even when the temperature was set higher, so we turned it off and the temperature was more comfortable! The free wifi is for one device per room, so if you have two tablets and a phone as we did then only one can connect to free wifi. The free wifi is painfully slow as well. Apart from that we enjoyed our stay and breakfast was very good with a wide choice. October 19, 2013
Rated 5.0 out of 5.0 by Best Holiday Inn so far The Holiday Inn at Warwick was very impressive; helpful and caring staff, clean, modern, relaxing and all you ask for in a Holiday Inn. I would definitely stay here again and recommend that all Holiday Inn's around the UK follow the same values and processes as this one. October 19, 2013
Rated 5.0 out of 5.0 by Good position. Straight off the motorway and virtually midway to Leamington Spa and Stratford lovely place with good helpful staff. October 18, 2013
Rated 5.0 out of 5.0 by Comfortable, clean room Warm welcome from efficient staff. The room was excellent with good facilities and free internet access. Housekeeping was of a high standard. Service was attentive without being intrusive. Breakfast was very good with a great variety of foods, hot and cold but sadly no bacon. There must be a good reason for this. Enjoyed a most relaxing stay. Many thanks to all the staff October 18, 2013
Rated 4.0 out of 5.0 by A pleasant surprise I was pleasantly surprised by the whole experience and would certainly use a Holiday Inn Express again October 17, 2013
Rated 2.0 out of 5.0 by Not the usual HIX service Usually cannot fault the Express chain, which I am happy to use regularly around the UK, maybe just an off day at Warwick but staff could not find my booking at check in, took two attempts to issue a wifi code that worked and only one set of towel's for two person twin room, and disappointing that I was asked to take another look around the room when i asked for towels at reception! Otherwise all good. Nice rooms, pleasant location. Will continue to happily use Express chain, just probably not Warwick. September 25, 2013
Rated 5.0 out of 5.0 by Great service and very comfortable bed We stayed here on an overnight trip and I must say it was very nice. It has a pleasant feel and staff are very helpful. I would definitely recommend to friends and relatives and will stay again if in the area. September 25, 2013
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