Rated 4.3 out of 5 by 279
Rated 4.0 out of 5.0 by poppy000 Great Customer Service
There were 15 in our party and nothing was too much trouble. Good welcome and although very short staffed for breakfast- service was still good and food replenished quickly.
August 16, 2013
Rated 4.0 out of 5.0 by lilly20 great service
Hotel was clean, staff were very nice. We had a lovely two days in Warwick visiting Warwick castle and staying at this hotel would go back and stay again. Our only con was they don't do a full English breakfast.
August 15, 2013
Rated 4.0 out of 5.0 by sammymac great value stay
Absolutely fab value for money. Would definitely use holiday inn express again based on our stay. Advice to other customers is don't bother with the pub next door - service for drinks/food was appalling and the place was virtually empty.
August 14, 2013
Rated 5.0 out of 5.0 by DD22 Comfortable room, peaceful.
Stayed 3 nights, no complaints, staff efficient polite and helpful. My room was clean and comfortable, good breakfast.
August 12, 2013
Rated 5.0 out of 5.0 by Brian1111111 J and C
Very polite young lady on check in which was speedy. Room clean and comfortable and ample space as we were allocated a room for the disabled. Breakfast better than expected. Only issue for us was the £3 charge for carparking which we need not have paid as the barrier remained open anyway.
August 10, 2013
Rated 5.0 out of 5.0 by Stylesclan Fantastic customer service.
I have stayed in this hotel several times before as we have our yearly family reunion at the pub next door.
This year was more special as the pub is undergoing refurbishment and the food was dreadful. (THE PUB HAS NOTHING TO DO WITH THE HOTEL!)
We approached the staff at the hotel and asked if we ordered takeaway could we eat in the bar area.
The staff were very friendly and said this was no problem.
The staff at your establishment made our fantastic family weekend very special.
Massive thank you and please pass on how fabulous all the staff were.
August 9, 2013
Rated 5.0 out of 5.0 by Pedroni Excellent choice
A beautiful setting with excellent friendly staff and surroundings. Will stay again soon.
August 9, 2013
Rated 4.0 out of 5.0 by Billhp Comfortable reasonably priced accommodation
Stayed here many times for business and pleasure.
Good convenient situation. Very comfortable room and simple adequate breakfast choices.
Wi-Fi included which enhanced value.
August 8, 2013
Rated 5.0 out of 5.0 by JoeyLl Convenient location
Stayed here for 2 nights to visit Warwick castle. Easy to find as just off the motorway. Service was very good,very clean rooms and quiet in evenings despite being full.
Breakfast was well organised and advance warning is given of quiet and busy times.
Hotel is very convenient for the castle. We chose to walk in which took 25min which we were glad of our decision as the queues to get into the car park were very long. Safe walk as footpath the whole way and well lit..
August 6, 2013
Rated 3.0 out of 5.0 by Pat1951 Excellent value hotel spoiled by breakfast experience
My husband, grandson & I stayed at the hotel for 2 nights last week whilst visiting Warwick Castle, and found the room and the hotel reception/bar area very relaxing. The Porridge Pot next door also provided an excellent carvery on our second night. Our stay was let down however by the breakfast which was not to standard. We usually eat a hot breakfast & were happy with the menu choices but on the first morning, the advertised sausages were not available. On the second morning, we had to wait half an hour for sausages and scrambled eggs to be cooked, toast & milk had to be requested as these had also run out, and tables had not been cleared. This was brought to staff attention but eventually I cleared a table myself to wait for breakfast in more comfort. Very disappointing and not what I've come to expect of Holiday Inn, which is normally my first choice when on vacation. I would not return to this hotel if revisiting the area.
August 6, 2013
Rated 5.0 out of 5.0 by Abbie8 Comfortable, clean room with large telly and great shower room.
This was excellent value for money including breakfast and in a good location between Stratford upon Avon and Warwick with parking only £3 a night. I greatly appreciated that it was pet friendly since I have an elderly cat that I do not like to leave at home and this allowed me to go on a break without having to leave him behind. I would recommend this hotel to anyone and if you book at least 21 days in advance you get a very good deal. I would definitely use this hotel again.
August 6, 2013
Rated 5.0 out of 5.0 by mccj Our hotel of choice in the Stratford area
This is a hotel that runs like clockwork.
The staff are efficient, helpful.and genuinely welcoming.
Excellent lounge / bar area (in other similarly priced hotels, you are confined to your room)
Breakfast included in the price
Excellent location near Stratford, Warwick, Leamington, Coventry
Less good point:-
Car park charges. Hotel is only accessible by car.
We have happily stayed on many occasions so have accumulated thousands of loyalty points which we do not know how to spend. The reception staff are not authorised to deal with this, and the one time I phoned the expensive helpline (I may just be thick!) , I got no clarification.
To sum up, we would not consider another hotel when visiting this area.
August 4, 2013
Rated 5.0 out of 5.0 by UKreunion The best surprise is no surprise.
I believe that is the tagline used in some of the advertising, and in this case we felt it was true. We expected comfortable beds, clean rooms, a few extra amenities and a good breakfast. We were happy to find it as we had hoped, and this is the reason we book Holiday Inn Express whenever possible.
August 3, 2013
Rated 3.0 out of 5.0 by Brimster What, no bacon?
A room was required recently for one night only recently, and a number of friends had chosen the same venue, so I added my name to the list
The room, generally, was faultless, immaculately clean, and well-specified.........the only downside being a seemingly noisy air-con system, which didn't ultimately affect my sleep
The staff were very friendly and helpful, clearly explaining what was available and where everything was
The major downfall, however, was the quality of the breakfast, which I found disappointing in comparison to similar establishments In which I have stayed
It was inexcusable to have no bacon available on a Sunday morning, the scrambled egg was there, but was not particularly appetising, which left the sausages, the breakfast plates were very small too
The selection of drinks was good, water, fruit juices, tea, coffee, but the overall breakfast experience was not what I would have wished for, although the 6.30am start time was very useful for my purposes
August 3, 2013
Rated 4.0 out of 5.0 by petepurple Weekend Break
I was taking part in a cycling event, starting at Warwick Racecourse, and very convenient for this hotel. Checked in Friday afternoon and from the moment I checked in, to the moment I left, the staff were very helpful, friendly and efficient. The pub next door had problems so the pizza and a pint option at the Hotel bar seemed a good alternative, and to be honest, was excellent quality. One of the best Holiday Inn experiences in the Birmingham area.
August 2, 2013
Rated 4.0 out of 5.0 by jane987654322 good value for money
We stayed in a family room for 1 night. The staff were friendly and welcoming, the room was clean although the extra bed was a sofa bed and so a bit uncomfortable but we did know it was a sofa bed when we booked so can't complain. Good choice of breakfast for the price and very easy to find close to the motorway. Overall good value for money.
July 31, 2013
Rated 5.0 out of 5.0 by Island2 short stop over
excellent hotel for stop over on way to Holyhead for Irish ferry clean smart room with very comfortable bed and clean bathroom with good shower,good choice at breakfast time to set you off on my travels
July 31, 2013
Rated 5.0 out of 5.0 by chasmo very comfortable bed and very good servicewe
we both enjoyed our stay staff and service very good .the room was very clean and tidy .all the staff very helpful and curtious.
July 28, 2013
Rated 5.0 out of 5.0 by bibibob Great Stay
Comfortable room, great service with very helpful staff. Good breakfast lots of choice. Good value for money. Thank you,
July 26, 2013
Rated 4.0 out of 5.0 by Caroline55 Great weekend!
Easy to use, efficient online booking with reassuring confirmation email received. Great, easy to find location. Very welcoming, helpful staff, comfortable rooms with air conditioning. Highly recommended!
July 21, 2013
Rated 4.0 out of 5.0 by frankie27 booking
both myself and my wife enjoyed our stay at the hotel we found everything spotless in our room and a very comfortable bed the staff were helpful when we asked for anything if I had any fault to find it would be at breakfast time there was only one lady on duty and she was cooking the breakfast,cleaning the tables and I think there should be two people on duty
July 21, 2013
Rated 5.0 out of 5.0 by JohnnyR Comfortable, clean rooms with friendly staff
I stayed at this hotel with a group of friends to spend the weekend watching the British GP at Silverstone race circuit. The location was good and I enjoyed a goods nights rest and a pleasant evening in the nearby historic town of Warwick. The Hotel rooms were clean, tidy and comfortable. I enjoyed a good early breakfast and the staff were helpful and friendly.
July 15, 2013
Rated 4.0 out of 5.0 by Debster60 Clean and tidy
Room was clean & tidy and on the ground floor which was a bonus.
check in and check out was speedy and efficient. I realise that this is a Holiday Inn Express but found the breakfast a bit of a disappointment, but for a 'budget' price you can't have everthing.
July 15, 2013
Rated 5.0 out of 5.0 by Ian2503 Warwick Holiday Inn Express
We asked for a quiet room and that was found for us. I would have liked one more item on the hot breakfast menu - bacon - and also the toaster could not be set for different shades of brown with the result that the toast was not firm but floppy as only one side was partially toasted.
The hotel charges a daily car park fee of £3 which I was suprised at as it is not near the town centre but about 2 miles away.
The hotel is just off the M40 and whilst not the fault of the hotel the roads and roundabouts approaching the hotel etc are very wide so you need to be in the correct lane otherwise you could end up goiung round the raods again in order to be on the right road for the hotel.
After saying all this we were more than happy with the hotel, its staff and facilities and would have no hesitation in staying there again.
July 14, 2013
Rated 4.0 out of 5.0 by JohnK737 Comfortable room (especially bed) and good service
Swift check-in. Comfortable room especially the bed. Helpful front desk staff. Good buffet breakfast. Guests being able to replenish tea/coffee makings from near Reception very good idea.
July 11, 2013
Rated 5.0 out of 5.0 by JJoseph A great weekend experience
We use the hotel as a base for F1 Silverstone weekend thestaff were friendly and most helpful
July 8, 2013
Rated 5.0 out of 5.0 by norfolk59 Great place
Great hotel, very clean and helpful staff, well placed for visiting area,
July 4, 2013
Rated 5.0 out of 5.0 by Jon99 Short stay
Just stayed at H I Express Warwick, Two day stay spot on with service, value and accommodation breakfast a Brucey bonus decent pub grub next door for a bite in the evening,overall a good spot to stay nice and central for attractions nearby in all directions
July 3, 2013
Rated 5.0 out of 5.0 by malky concert
service by staff 1st rate, room and bed very comfortable, ideal location for visiting surrouding area as well as warwick
nice restuarant next door the pepper pot, v good carvery
July 1, 2013
Rated 5.0 out of 5.0 by Shakespearegroopie comfortable room and great service
On the past two weekends I have stayed at the Holiday Inn Express Stratford/Warwick the staff have been very busy catering for at least two coach parties each weekend as well as many private customers. They have continually provided friendly and helpful service despite some trying situations. It is a pleasure to stay here.
July 1, 2013