Rated 4.3 out of 5 by 222
Rated 4.0 out of 5.0 by Cunnie6 VISITNG BILL'S LAND
The hotel was excellent, ideal for going to places like Warwick and Stratford. The staff was very friendly and obliging. The breakfast and the staff were vey helpful and tidyed all the tables up quickly. The only down points were people in the bar smoking e-cigs , nothing was said by the staff. Secondly, on a personal note, pillows were far to soft and far to hard, no happy medium, noticed this , because, I did some damage to my vertabrae many years and stuff if going to a hotel. Besides this , an excellent base to go places.
July 10, 2014
Rated 1.0 out of 5.0 by ESPman I will find another hotel in Warwick next time
The lighting in the bedroom was totally inadequate. I was unable to do the work which I had been planning to do. There was not enough ambient light and the very bright, and focused lights at the "desk" cast very bold shadows. Diffuse, low energy lights would be better.
Breakfast was not a good experience at all. I found the choice limited but it would have been acceptable, had it all been of good quality. The sausages and coffee were good, but the scrambled eggs were simply horrible. Further, there were not enough staff able to cope with the number of people who were eating, so the tables were cluttered and the general food area was messy. There were barely enough tables to go round.
A group traveling on a coach were congregating in the breakfast & reception areas which were very full. I understand that having that many people may not happen all the time, but maybe you should not accept such large bookings, if you do not have the staff and facilities to cope.
My original review was rejected as I had said at which hotel I shall stay next time I am in Warwick. I had missed that in the Ts & Cs, but the email I received told me:
"Click here to go directly to the hotel details page where you will be able to re-submit your amended review for approval. "
I did "click there", but could not find a way to reload my original review so that I could amend it; and I have had to start again :-(
It would be very handy if your website allowed users to sort reviews with the least favourable at the top.
As the hotel is in the UK this website should be written in English (<html lang="en-GB">) and not American (<html lang="en">), so it should not tell me that the adjective in the above sentence should be "favorable"!
For an out of town site, charging for parking is a bit mean.
July 9, 2014
Rated 4.0 out of 5.0 by sorb Comfortable Stay
I've used this hotel on a number of occasions and always found it to be clean and comfortable to stay in. The hotel is close to the M40 but I don't typically find this to be a problem. It is close to Warwick town centre (£6-8 in a taxi) and has ample parking and the benefit of a Pub/Restaurant in the grounds.
July 7, 2014