Rated 4.2 out of 5 by 505
Rated 4.0 out of 5.0 by Curro55 Excellent staff, good location
Staff excellent, polite and welcoming. They go the extra mile to make your stay as good as possible, from recommending places to visit, help order take out, friendly chat, etc. the room was clean and comfortable and hotel had a calm and relaxed feel. Perfect after a long journey. I would definitely recommend this hotel.
Went onto to stay at Holiday Inn Stoke on Trent staff there could definitely do with taking customer care lessons from the staff at this hotel.
May 30, 2015
Rated 5.0 out of 5.0 by Edd1 Exceeded all expectations
After several visits to several Holiday Inns we are once again very impressed with the comfortable, spacious, clean rooms and friendly staff, The breakfast was excellent especially the coffee machine. It was easy to find and in a good location for visiting Warwick and its castle. I would definitely consider this Holiday Inn in the future.
May 29, 2015
Rated 5.0 out of 5.0 by Alarcon Family A very comfortable stay
Our first stay with Holiday Inn Express
Despite our doorlock being problematic the reception staff were very helpful and knowledgeable.
Our room was perfect for our family use of an overnight stay to visit Warwick Castle.
Breakfast was OK but with the hotel full to capacity a few extra staff would have been helpful as they couldn't keep up with replenishing food and cleaning tables.
We would definitely stay again as it was great value including breakfast.
But be warned don't eat at The Porridge Pot next door - the worst meal I have ever had!!!
May 29, 2015