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Rated 4.0 out of 5 by 186 reviewers.
Rated 4.0 out of 5.0 by Another night on the road It was all good, convenient to the airport for early flight. Good place to stay. August 17, 2014
Rated 4.0 out of 5.0 by comfortable 4/5 The staff was very personable and friendly, without being pushy. Our shuttle driver Christine was awesome! The room was always cleaned nicely and the room was very comfortable. The curtains were very heavy and it was slightly difficult to wake up in the morning because it was so dark! We had high expectations for the fitness center and pool and were disappointed. Also the breakfast was not what we expected, it was inadequate. The shuttle was great and we took advantage of that. August 15, 2014
Rated 1.0 out of 5.0 by Clean up this hotel.... This holiday needs to be remodeled and update...old sheets, old beds, old bathrooms. Ewww...dirty... August 15, 2014
Rated 5.0 out of 5.0 by Great Service and location next to Airport and Highways I stay at this Hotel quite frequently and the staff is always top notch and attentive. This was the first time I utilized the Pool and Jacuzzi and it was a pleasant surprise. The beds were very comfortable and they always have a nice big stack of Chocolate Chip cookies at five PM. Coffee is always fresh and available. August 11, 2014
Rated 5.0 out of 5.0 by customer service The customer service was excellent and the overall stay was great. The front desk clerk who checked us in was friendly and very accommodating. This interaction set the tone for the rest of our stay. The bed was comfortable and the pillows are the best. The food in the dining room was better than expected and was well above what we expected. August 10, 2014
Rated 5.0 out of 5.0 by Welcoming greeting by staff Upon arriving, I was pleasantly greated by Derrick at the front desk. He was amiable and helpful when asked about hotel amenities. Derrick was very easy on the eyes... August 10, 2014
Rated 1.0 out of 5.0 Worse experience EVER!!! It was raining and 62 degrees outside. The air conditioner was on when we got to the room. It was freezing in there. I turned off the conditioner and tried to put on the heat, but no go. When I inquired at the front desk i was told the heat was off for the summer. They did send a maintenance man, an hour later, and he also said he could do nothing. Did bring me a blanket!!!! The furniture looked like something from the 40's quite old and the veneer peeling. The grout in the bathroom, which there was much missing, was gross. The sofa and chair were so old, when you sat in them, you sank almost to the floor. Needless to say, we slept in our clothes and didn't take a shower. The mattress had no mattress cover and you could feel the pilling through the sheet!!! Thankfully, our flight was at 5:00 a.m. so the hours there were few. We have stayed at Holiday Inn Expresses, all across the country. We're also members of their Priority Club. Never. I repeat, never, have we ever been disappointed. This particular establishment is not representative of their quality. The shuttle was on time and the driver pleasant, though. I can describe the Warwick Holiday Inn Express in two words. "A dump!!!" August 9, 2014
Rated 4.0 out of 5.0 by Girls Weekend Getaway We stayed at Omni hotel for the weekend and then the Holiday Inn Express for the rest of our stay. We actually like the Holiday Inn more because there were no renovations going on...softer pillows and you do not have to pay for parking. The breakfast was ok. Overall the staff was AWESOME!! Would definitely stay here again. August 7, 2014
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