Rated 4.2 out of 5 by 214
Rated 5.0 out of 5.0 by tsw0013 good hotel
The staff at the HIE DC was great. At check in we were greeted warmly even though it seemed like a very busy night. We never had a problem with getting any staff to help us out. The breakfast staff was wonderful. It was a sold out night when we travelled and unfortunately it seemed to be a college hang out of sorts. Some of the guest were very loud and intoxicated. Overall it was handled well by the staff but we may rethink this location in the future.
January 22, 2015
Rated 5.0 out of 5.0 by SALTIN comfortable bed and great service
conveniently located along my driving ways, very comfortable, clean, fully equipped, extremely friendly staff, excellent service, excellent breakfast contains varied and fresh foods - it is my preferred choice in all my automobile trips, highly recommend it to all traveling guys!
January 10, 2015
Rated 5.0 out of 5.0 by Lenzy73 Excellent Customer Care
Leslie at the Front Desk displayed excellent customer care throughout the stay at the Holiday Inn Express and Suites Washington DC Northeast. She handled a situation beyond her control with excellent customer service delivery with patience, tact, and diplomacy. The staff overall was friendly and very accommodating to my needs.
January 6, 2015