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Rated 4.3 out of 5 by 301 reviewers.
Rated 4.0 out of 5.0 by Close to the Washington Mall Nice hotel, good shuttle to Union Station. Nice staff August 29, 2015
Rated 5.0 out of 5.0 Good hotel, good value My wife, my two older teenagers and I spent some days at this hotel. We had a good experience. It's good value for money spent, especially given the free hourly shuttle to the main train station. That allowed us to leave the car parked for days while we took in downtown Washington by foot and public transit. We got a two queen mini-suite with the extra couch and extra TV area. Having the microwave and mini-fridge is useful. Beds were very comfortable and the room was quiet. What more could you ask for? We had a good experience with the staff. They were attentive and friendly and wanted to be helpful. In fact, we originally booked just our first night here, but after one stay changed our plans and booked additional days (and cancelled a rival chain's hotel). We had one hickup with the shuttle return, and when I brought it up at the front desk, they resolved it immediately to my satisfaction. Breakfast was pretty good. Obviously for a no-cost self-serve, you have to manage expectation, but it's good to see healthy choices too (yogurt and fresh fruit, etc). I'd return anytime I come back to Washington. August 28, 2015
Rated 5.0 out of 5.0 by the hotel is nice but is not mon sejour a washington etait bref dans lensemble cetait bon parceque mes enfants on aimer le seul defaut es que le service n etait pas au top . August 27, 2015
Rated 5.0 out of 5.0 by Safe, Friendly and clean Front desk staff was friendly and very helpful. Security staff was on top of anything going on around the building. August 26, 2015
Rated 2.0 out of 5.0 by Washington The overall hotel was nice, clean and inviting. We only incurred 1 problem and it was the 6pm shuttle driver that was to pick us up at 6pm and they never showed. Another driver was call and we were finally picked up at 7 pm... Overall everything else was ok.. August 24, 2015
Rated 5.0 out of 5.0 by Helpful Staff Four visits in the last two months were all excellent. Staff went out of their way to meet all requests. August 23, 2015
Rated 5.0 out of 5.0 by Great hotel and manager leads by example We stayed 4 nights at this hotel and were very pleased. The room was clean and spacious, the breakfast included was more than adequate, and the shuttle service to Union Station was very helpful. We saw the manager every morning and he was always offering to help and clean up from breakfast. The front desk staff was very friendly and willing to assist. Although the area around the hotel is limited, there are plenty of fast food restaurants that you can walk to and several food delivery options for dinner. The pool was great as well. This hotel is a perfect choice if you want to stay on the outskirts of the city (about 2 miles). August 18, 2015
Rated 5.0 out of 5.0 by an excellent experience I was happy with HI in Washington DC. The room was comfort and convenient. The location is also exceeding my expectation, because HI provided a shuttle bus. Above all, I met very kind person there, Jamie (If my memory is right). She has a beautiful smile and guide us excellently. I would like to thank her for everything she had done for me and my family. August 14, 2015
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