Rated 4.2 out of 5 by 163
Rated 4.0 out of 5.0 by rcvacation Comfortable large rooms and great check in service, but....
We only stayed one night. The check in process was very pleasant, the front desk staff was very friendly. The rooms were very clean, large and roomy, beds were comfortable and bathrooms were spacious, My ONLY complaint was the breakfast, not what they served but the lack thereof. We were told that breakfast ended at 10, but when we arrived at 9 things were already being put away and nothing was getting refilled, no coffee and no orange juice. The young lady that was in charge of the area was very rude and you could just tell she did not want to be there. She was very unapproachable, anyone that did approach her would get a rude response to their request. She was hurrying up to put items away, she was slamming things around and looked upset when items were requested. She was in such a rush to get things put away, she knocked over the entire cereal container and just ended up making more mess for herself. OTHER THAN THIS YOUNG LADY THE REST OF THE STAY WAS EXCELENT!! We were able to print out boarding passes from there, which made things very convenient.
September 17, 2014
Rated 5.0 out of 5.0 by On the Road trip Road trip
We enjoyed this hotel the most, the staff was the best. The shuttle to the Union Metro helped alot since it's a challenge driving in the area and where they dropped us off the Hop on hop off bus made it easy to see the sights. We enjoyed the mini suite especially after lots of walking around Washington. I would like to thank all of the staff there that made our visit a memorable one. The hotel is not at the capital door steps but the hotel shuttle made it easy. Sorry I didn't get names but the hotel staff were all top notch.
September 17, 2014
Rated 5.0 out of 5.0 by jcoffill Great Service
Very friendly staff, clean rooms, convenient to many of the surrounding sites, shuttle was a great plus,
September 16, 2014