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Rated 4.5 out of 5 by 187 reviewers.
Rated 5.0 out of 5.0 by Where's the gravy? We have become accustomed to the HIE breakfast of eggs, biscuit, sausage and....gravy. No gravy at this HIE...otherwise AOK. July 3, 2013
Rated 5.0 out of 5.0 by Excellent service, awesome accommodations We had an amazing stay at the St.George/Zion Holiday Inn Express. The room was immaculate, beds comfortable and the staff went out of their way to make sure we enjoyed our stay. We really could not have asked for more. I had stayed at this hotel one time previously, about 2 years ago, and thought it was great then. But that stay had been at the end of a long outdoor adventure and I thought that maybe my positive reaction was just because we had soft beds, warm water and air conditioning. But this recent stay exceeded all expectations. Thanks so much! July 2, 2013
Rated 4.0 out of 5.0 by St. George North - Zion We had a really nice room and the price was very attractive. Unfortunately, we found 4 cockraoches in our room and none of us got a good nights rest because that is all we thought about. Hotel management offered to move us to a different room and we turned them down. Wished I would of took them up on it! July 2, 2013
Rated 5.0 out of 5.0 by Great Surprise. Because of my rewards status, I was upgraded to a larger room upon my arrival. It was wonderful. Clean and comfortable, nice balcony with a great view of the mountains. The hotel staff was courteous and knowledgeable about the area. I travel for a living and this was one of my best experiences yet. June 22, 2013
Rated 5.0 out of 5.0 by Really nice place to stop I was ackowledged straight away as a platinum member, and offered a fabulous upgrade. The staff were all very helpful and knowledgeable on the local area and took the time to chat to me and offer suggestions etc. this was a really nice touch. The breakfasts are really nice, well presented and hot and fresh. I can tell that the management of this hotel have trained the staff to a very high standard regarding customer service and room cleanliness. Highly recommended ! June 22, 2013
Rated 5.0 out of 5.0 by Nothing changes Nothing changes at this facility. Staff are friendly, effecient and extremely helpful in every way. Rooms are immaculate, parking a cinch, just a very pleasant place to rest and we visit here regularly. June 18, 2013
Rated 5.0 out of 5.0 by Traveler49 Excellent and clean hotel. Looks like it is nearly brand new. Breakfast was the ordinary HI Express type. Best thing about this hotel was how clean it is. Comfortable beds as well. June 16, 2013
Rated 5.0 out of 5.0 by Great Place! Great Service! Hotel is 5 years old...Looks like it opened yesterday. Clean! Neat! Great staff. Young lady at desk upon check in was most polite and very helpful. Great Place! June 16, 2013
Rated 5.0 out of 5.0 by Family Vacation My family and I arrived in the afternoon to find that we had been upgraded for no additional cost! We stay at Holiday Inn Expresses each year when we vacation. The free breakfasts help defer meal costs for the day with a wide selection of healthy breakfast options. After staying in the 2 bedroom king suite I think we may opt for this in the future. It was a truly comfortable and spacious room. Thanks for a great experience! June 15, 2013
Rated 5.0 out of 5.0 by Great Hotel Very nice hotel, just no restaurants at this exit. Need to go to the next exit to eat. June 12, 2013
Rated 5.0 out of 5.0 by Great place and great people I have stayed here for weeks at a time the place is always clean and the people are some of the best. I would highly recommend staying here to everyone I can not say enough good things about this location. June 8, 2013
Rated 4.0 out of 5.0 by Cod.y & Back This property is new and is really located in Washington, Utah not St. George . The location makes outside dining a bit of a hassle (back on the interstate, into St. George etc). Breakfast area is a plus, bright and pleasant and the staff was especially nice and helpful. Everything good but location a slight downer. June 7, 2013
Rated 5.0 out of 5.0 by Great service - staff was very accommodating. We were very pleased. The rooms were great, the location is perfect. Not in the middle of the hustle & bustle of St George on Memorial Day. Whoever thought that St George would be hustle and bustle? May 31, 2013
Rated 4.0 out of 5.0 by Good Again Stayed here a few times. Great friendly staff, good breakfast and location. One of my favorites! Great upgrade to a king with a fireplace. May 25, 2013
Rated 5.0 out of 5.0 by Stop over visit Although we only stayed for one night after a long weeks trip to So. Utah, we enjoyed our stay. Staff was great and the hotel quiet. We left early (4am) so we can't comment on the breakfast but it did look comparable to other HIE we stayed while traveling. I highly recommend this hotel and the only downside is there's no place to have dinner or lunch unless you drive to St. George. May 17, 2013
Rated 5.0 out of 5.0 by Great staff and quiet location! Here for my daughters graduation, had a noise issue the first night which was remedied immediately by getting us a different room (although I hated to give up the jetted tub!). The bed and pillows were very comfy and the front desk, housekeeping, and breakfast staff were very accommodating. Will return! May 9, 2013
Rated 4.0 out of 5.0 by Lovely accomodations Our suite was very comfortable and well-decorated. Unfortunately it was adjacent to the exit door which woke us up several times. It slams with a big bang and alerted us to the fact that we shouldn't take a room next to an exit, elevator, bathroom, or ice machine. May 9, 2013
Rated 5.0 out of 5.0 by great!!! overall place to enjoy nights out Great facility, WONDERFULL staff, overall a 97% place....the only MINOR deduct is less than perfect water pressure. May 6, 2013
Rated 5.0 out of 5.0 by Super beds very helpful staff To start desk staff was like family welcoming us into their guest room. The room, spa, pool, and we can't forget the pancake machine at breakfast was all great. The pillows were so fluffy and perfect I ordered them online, we could have got the firm pillows. Naaahhh... :-) Great folks taking care of our needs, super clean hotel in every way. May 1, 2013
Rated 2.0 out of 5.0 by Greetings Most of the Holiday Express give some recognition to priority members at checkin. Not here. We stayed at three Holiday Express during the trip( I assume they are not considered competitors) and this one lacked all the greetings the others provided. No cookies, no water to members. Some small apples were in a bowl, since this was our second time here I took six because last time I found some that were rotten and I wanted to see if they improved. Two rotten ones, one soft but not yet rotten, three OK but not great. Nice room. April 28, 2013
Rated 5.0 out of 5.0 by We LOVE the St. George Holiday Inn Express While visiting southern Utah we always stay at the HIE just north of St. George in Washington City. This is one of the few hotels where the staff takes the time to greet you and inquire of your stay. The rooms are always well maintained, the staff is friendly and the breakfast - with the fantastic mountain views from the dining room - is the perfect way to start the day. In fact, over the years we felt so welcome and comfortable at this HIE, that we recently moved to St. George from Indiana. April 23, 2013
Rated 5.0 out of 5.0 by staff Keely and her staff were extremely helpful and polite. Very courteous. made our stay that much better April 18, 2013
Rated 2.0 out of 5.0 by Not a happy experience overall Property had only ONE elevator -- inadequate for the size of the property; a continual problem for both guests AND staff. No "firm" pillows, despite embrodery on the pillowcases. Bathroom sink's basin plug worked poorly, and the sink's spray nozzle was annoying. Dogs were allowed in breakfast area -- a big negative for people who don't care for other peoples' pets. Back of the hairdryer in the bathroom repetitively fell apart. No complementary cookies, nor Priority Club amenities upon check-in. Front desk clerk failed to note our request to stay an extra day in the hotel's system -- and we were locked out of our room one morning. No newspaper one morning -- though the manager DID promptly address/resolve the problem. Pricing was excessive for value received. Would not stay at this property again. April 14, 2013
Rated 5.0 out of 5.0 by Suite was a dream Amazing space in the suite and reasonable price. We have stayed here in the past in a regular room, but definitely enjoyed all the advantages to a suite this stay. Will stay with this next time we are in Hurricane. April 14, 2013
Rated 5.0 out of 5.0 by Convenient location We were in St. George to play golf and see the park. This was a convenient location...just a little out of the city center but convenient to restaurants and golf and the entrance to Zion. The hotel is new and clean and easy to get in and out of from the interstate. April 13, 2013
Rated 4.0 out of 5.0 by Nice weekend stay. Room was very comfortable & staff helpful. Breakfast was wonderful. Seemed pricey, but it was spring-break weekend, so it was expected. Pool quite crowded as it is small for a motel with this many rooms in St. George. Surprised there was not a fan in the bathroom. Only real complaint was that after being told check-out time was 12:00 noon, we opted for one last swim. At 11:30 as we were making several trips to the car with our luggage, the key card was deactivated, or at least was no longer allowing us back in the outer door. We had to walk back to the front desk & then to our room 3 times to get everything loaded. Luckily, someone stayed back in the room each time to let us in as we were also denied access there. That was the only real negative to a great weekend. April 13, 2013
Rated 5.0 out of 5.0 by Very accommodating earlier in the week I thought that I had made a reservation using my points for pay. I confirmed the information and clicked out of the site. Friday night I was checking for the reservation and there was none. Saturday went back on-line to check, called the hotel to see of they had gotten it. they had not. Called reservation line there were not points left and only a higher rate then I had seen during the week. Checked the internet again only the higher rate available. I made the reservation. When I got to the hotel I mentioned that I had tried to use my point for the stay and that I confirmed the room on line but no confirmation was received. The front desk was gracious and adjusted the rate to Senior rate which was very acceptable. April 12, 2013
Rated 5.0 out of 5.0 by Very clean and good beds we love staying there price on high end but its worth it for be quite and relaxing a little out of the way, but it will always be our distention when staying in St. George! Thank YOu! April 11, 2013
Rated 1.0 out of 5.0 by horrible communication charged me extra when we left my husband forgot his cigarettes and lighter in the room. he smokes outside when he takes the dogs out and didn't smoke in the room.. this hotel charged me $200 cause they say he must have smoked inside if the cigs were inside... I was never made aware of any such extra charges..didn't sign a smoking policy so the charge to my bank was a big surprise... I will never stay with them again... I think perhaps I will give up my platinum rewards card as well... April 9, 2013
Rated 4.0 out of 5.0 by Room, bed and breakfast were great. Service was below expectation. We are used to a friendly greeting at HIE with usually some little gift. This was missing at St George. Also the cost at St George was the most expensive of all the HIE hotels we stayed at on this trip. I think that we would avoid St George as a stopover place in the future. April 8, 2013
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