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Rated 4.5 out of 5 by 249 reviewers.
Rated 5.0 out of 5.0 by Great Workout area This as a very clean Express unit. What made it better that the high level of support that HI provides, this hotel staff did a great job. Well done Waterford. I was able to use the workout area. Very nice with great equipment. November 19, 2015
Rated 5.0 out of 5.0 by expensive for area but worth it. very helpful staff, clean and current facilities. will stay here again. ask the front desk for pizza recommendations. November 15, 2015
Rated 5.0 out of 5.0 by pillows I love that the bed pillow cases are marked Soft or Firm, even though I did not contact the front desk, all four pillows on our king bed were soft, you could molded them any way you wanted and they stayed in that shape. If this happens again, next time I will inquiry at the front desk November 11, 2015
Rated 5.0 out of 5.0 by Comfy Beds I stayed at this Hotel on October 31 2015, I would like to tell you all that the beds were amazingly comfortable and it was very clean, Seeing as it was October 31, Halloween, I thought there maybe a few pranksters around, but the staff assured us that she would be on look out for anything. We did not get any unexpected knocks at the door. We were well rested for the next morning. November 4, 2015
Rated 5.0 out of 5.0 by Home away from home We always stay at this hotel when visiting our daughter in Waterford. The rooms are consistently clean and very comfortable. The price is good; it has gone up over the years but what hasn't? I always recommend this hotel over the other options in the area. October 29, 2015
Rated 1.0 out of 5.0 by Bad place for rewards members. The treatment of reward members is bad. They did not recognize as a spire member at all. I called for early check in they said nothing was available took my number if something opens. Fifteen minutes on the phone upgrade to a basement suite. The beds were so low it was like sleeping on the floor. front desk very rude and really don't care. about rewards member. They never told me about the credit card charge nor was it posted i found out from a text alert. Just bad I called and they said i signed for it but they were not up front with the charge. I would recommend club members use your points at other properties. October 26, 2015
Rated 4.0 out of 5.0 by Okay, little pricey A room with a little fridge and a very nice TV. Bed was comfy. It was a okay stay - nothing wrong with it. But the next night I stayed at another hotel for the same price that had a room that blew this Waterford one away. So, I'm not real impressed with what I got for the price at the Waterford. October 26, 2015
Rated 4.0 out of 5.0 by Great Choice in Oakland County. Safe, quiet with conscientious staff. I travel frequently on business at stay approx. 50% of the time at either HI or HI Express propertiesin the USA and Canada , east, west, north October 21, 2015
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