Rated 3.8 out of 5 by 80
Rated 3.0 out of 5.0 by Chelb Okay hotel experience
Not impressed with the customer service at this location.
July 24, 2014
Rated 5.0 out of 5.0 by Claell Great Stay in Waterloo
The hotel was conveniently located for my purposes and it was easy to find. The bed was exceptionally comfortable, the air conditioning kept the room comfortable and gave me a good nights sleep. Enjoyed every aspect of my stay there.
July 23, 2014
Rated 5.0 out of 5.0 by TVIA Great Check in Experience
Individual checking us in was superb (sorry can not remember her name) - efficient and extremely personable. Location for access to Waterloo was perfect - recognized as a rewards member and handled better than other HI Express
July 19, 2014