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Rated 3.9 out of 5 by 84 reviewers.
Rated 5.0 out of 5.0 by excellent stay for leisure traveling This Holiday Inn Express will meet all your expectations. August 14, 2014
Rated 5.0 out of 5.0 by Great place to stay! Staff was very welcoming and helpful. Room was large and quiet. Breakfast was great. This hotel is close to many restaurants and a shopping mall. We will stay here again when traveling this direction. August 13, 2014
Rated 5.0 out of 5.0 by Clean and comfortable Clean and comfortable. Would stay here again. Front desk was friendly. August 3, 2014
Rated 5.0 out of 5.0 by The nicest accessible room we have stayed in This hotel was the nicest in terms of wheelchair accessibility that we have stayed in. My daughter even had a friend who is also in a wheelchair visit to play games and there was plenty of room for everyone. The staff is so kind and is continually checking in to make sure our stay went well. Our only complaint is that the hot tub was not working. After reading other ratings it appears that this is an on going issue and one that should be taken into account if you are hoping to use that hot tub as we were. July 27, 2014
Rated 3.0 out of 5.0 by Okay hotel experience Not impressed with the customer service at this location. July 24, 2014
Rated 5.0 out of 5.0 by Great Stay in Waterloo The hotel was conveniently located for my purposes and it was easy to find. The bed was exceptionally comfortable, the air conditioning kept the room comfortable and gave me a good nights sleep. Enjoyed every aspect of my stay there. July 23, 2014
Rated 5.0 out of 5.0 by Great Check in Experience Individual checking us in was superb (sorry can not remember her name) - efficient and extremely personable. Location for access to Waterloo was perfect - recognized as a rewards member and handled better than other HI Express July 19, 2014
Rated 5.0 out of 5.0 by Great Service and room I made my reservation 30 minutes before my arrival and Front Desk was very polite and checked me in within 5 minutes. My family enjoyed our stay and plan to stay at the same hotel next time they visit waterloo. July 14, 2014
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