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Rated 4.0 out of 5 by 106 reviewers.
Rated 5.0 out of 5.0 by PLease see notes on Page 1 As previously mentioned Nicole was just a ray of sunshine and very attentive, Shelley was very helpful as well. The staff works well together and the hotel like a well-oiled machine with everyone in sync and proud of their hotel...We also had friends staying there that same time, as well as my daughter and son-in-law. Everyone was impressed by the high standards, cleanliness and attentive staff. I have been a Director of National Sales for over 30 years with major hotel chains....including 5-star hotels...This hotel is a shining example of what proper management and a great staff can do.....And how they compliment the product. Kudos to the Holiday Inn Express- Waterloo... September 25, 2014
Rated 3.0 out of 5.0 by heat up the breakfast items ! Everything was fine - except that the breakfast items which were supposed to be hot were not. It shouldn't be difficult to heat up the food ! September 24, 2014
Rated 5.0 out of 5.0 by Waterloo Holiday Inn Express This is a very clean and convenient hotel to access from highway 20 or downtown Waterloo. September 22, 2014
Rated 5.0 out of 5.0 by Good location Four floors, but good news is TWO elevators. Quiet, clean, good sleeping. Only CON; ice machine on 2nd floor inoperative. 3rd was OK. September 21, 2014
Rated 4.0 out of 5.0 by Clean and comfortable Nice in appearance, clean and comfortable. We were here on business, but could have enjoyed the hotel much more. September 18, 2014
Rated 4.0 out of 5.0 by Friendly staff but stained sheets Staff was friendly and the pool was warm. The facility seemed clean except we found a large urine stain on our sheets. September 17, 2014
Rated 5.0 out of 5.0 by Highly Recommend Waterloo-Cedar Falls Holiday Inn Express Great hotel and staff. Spotless. Enjoyed a couple beers at happy hour after checking in. Great breakfast before hitting the road again. September 17, 2014
Rated 5.0 out of 5.0 by Good Experience Nicole at the front desk was amazing. She was helpful, courteous, and made you feel at home. The quality of the breakfast was only mediocre. There were many choices, but the quality of the food was not very good. September 17, 2014
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