Rated 3.8 out of 5 by 78
Rated 5.0 out of 5.0 by TVIA Great Check in Experience
Individual checking us in was superb (sorry can not remember her name) - efficient and extremely personable. Location for access to Waterloo was perfect - recognized as a rewards member and handled better than other HI Express
July 19, 2014
Rated 5.0 out of 5.0 by Bokoz Great Service and room
I made my reservation 30 minutes before my arrival and Front Desk was very polite and checked me in within 5 minutes. My family enjoyed our stay and plan to stay at the same hotel next time they visit waterloo.
July 14, 2014
Rated 5.0 out of 5.0 by Another Trip Great Night's Sleep
My family always uses Holiday Inn Express because of their constant quality and service. My recent stay in Waterloo-Cedar Falls only adds to my satisfaction.
July 7, 2014
Rated 5.0 out of 5.0 by mikkirb Clean, comfortable, special needs friendly service
The staff went out of their way to make our stay comfortable, from helping us get the room that best suited our requirements for multiple sleeping arrangements and wheel chair access. The room was clean and well maintained.
July 3, 2014
Rated 5.0 out of 5.0 by vmath Great hotel
Great hotel. Clean, friendly staff, excellent breakfast!
July 1, 2014
Rated 4.0 out of 5.0 by Pops24 Good Stay
Very nice hotel...easy to find. Good breakfast and great staff. Close to stores and food chains. Will stay again when in the area
June 25, 2014
Rated 4.0 out of 5.0 by Faith007 Good room with comfortable bed and a great breakfast
The room we had for this particular night was a bit small. It as located in the front curved part of the hotel. It would have been great for one person, but with two, we had to step out of each other's way quite a bit. It was satisfactory for one night, but would not want to spend more than one night in this particular room. The rest of the hotel was great. I would recommend the hotel.
June 22, 2014
Rated 5.0 out of 5.0 by GBPackers Great Staff & Great Property
Could not have been better. Greeted by Autumn. Excellent check in experience. The other girls should take lessons from her.
Room was great. Clean and Comfortable. Other locations could learn alot from this staff.
On previous visit mentioned that they didn;t have Coke Zero at Happy Hour. This time it was there again.
The entire staff seems to care alot about their customers experience while they are there. Great job of selection and training of staff by the Property Manager.
I look forward to my next visit.
June 22, 2014