Select to close.
Select to close.
Email or IHG® Rewards Club # PIN
Not a member?Join Today!
Forgot PIN
All fields are required.
 
If you have forgotten or lost your Personal Identification Number (PIN), we can email your PIN to the email address in your IHG® Rewards Club account profile.
If you do not have an email address in your profile, please contact your local IHG® Rewards Club Customer Care  to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address viawww.ihgrewardsclub.com/email.
IHG® Rewards Club # Email Address

Not a member?Join Today!
Create PIN
All fields are required.
IHG® Rewards Club # ZIP/Postal Code
First Name Last Name
Please select a 4 number Personal Identification Number (PIN) which will be used to access your IHG® Rewards Club account.
PIN Verify PIN
 
Not a member?Join Today!
Create Email
All fields are required.
Thank you. Your PIN has been created. Please enter your email address so you can use it to log into the site in the future.
Email Address Verify Email Address
 

Book this Hotel

Best Price Guarantee
1

Reward Nights
When redeeming points for a Reward
Night, you may only book one room at a time.

Once you complete your Reward Night
reservation you will be given the option
to duplicate this reservation

(e.g. Apr-20-2014)
(e.g. Apr-21-2014)
Have a Group Code?
Have a Corporate ID?
Check Availability
Processing your request...

* Requires affiliation in the respective organization.

** Best Available Rate Search does not include affiliation rates.

Select to close.

To book more than 9 rooms for one stay or request a quote, please use our Easy Meetings tool, call 1-800-MEETING (in United States, Mexico and Canada) or contact a Global Sales Office.

Close Button
Rated 3.6 out of 5 by 55 reviewers.
Rated 1.0 out of 5.0 by Not fixed We got charged twice for our stay. I had to do notify them of the mistake asked to be contacted by management about it and never was. I had to call back to talk to a manager. I am thinking that they were doing me a favor not having management call me. the General Manager was very rude and didn't seem bothered by the issue at all. The reviews by other hotel stayer seems to reflect that. The responses to their grievances are generic as well showing no time for their problems. I was told by him what he would do to make up for the issue and I thought it not fitting. None the less I never received from him what he told me he would give me for the mistake. Also the customer care person I talked to on the phone Mike 2415 was equally as rude and said "We over charge people all the time it isn't that big of a deal" February 24, 2014
Rated 5.0 out of 5.0 by Nice Stay, Comfortable accommodations Sisters and I stayed one night to go to a funeral. Checked in earlier than actual check in time and the staff immediately cleaned the first one that was checked out. Our only complaint was no microwave in the room. The water was hot the room was comfortable and the air/heat was working great. The breakfast was a tad cold but the biscuits and gravy were awesome. Check in was a breeze and I was recognized as a new member and received (all of us) got a bag with goodies. Ate them while we waited for our room to be ready. The lobby was nice and the front desk person was very friendly. We enjoyed the stay and for all the reviews I've read I'm not sure why all the people gave a bad review. Maybe if you treat people with respect you'll get respect in turn? Who knows? We enjoyed the stay and would definiately stay again and recommend it to any others that would travel to the area. Close to a mall, lots of food choices outside the hotel and even though we didn't use extra amenities, the washer/dryer, pool, jacuzzi, and all the other things were awesome to have available. Like I said I/we would recommend this HIE Waterloo, IA to anyone that is in that area, and have. Thank you February 18, 2014
Rated 4.0 out of 5.0 by front desk Everything was fine except when I received my bill on my credit card..... I was charge for someone bill that was not mine...we called ,was told they would fix the problem....it got worst they billed me again instead of giving me credit....time will tell if they finally get it correct..... February 14, 2014
Rated 1.0 out of 5.0 by Card scam Manager needs a pr class. Had some foreign person call to my room trying to get my credit card number. How can someone just call my room. Manager was absolutely of no help in addressing the breach. February 7, 2014
Rated 5.0 out of 5.0 by Very pleased, thank you. Clean, comfortable, quiet, good breakfast, great location near many big name retailers and restaurants. December 31, 2013
Rated 4.0 out of 5.0 by Microwaves! It would be a great experience if they would spend $50 and put little microwaves in the rooms. I don't always want to go out to eat and have a big meal. Or I might want to just reheat my leftovers from the previous night. Or I might be dietign & brought or bought food of my own. Or I might be working/relaxing in my pajamas and just want to microwave some popcorn. I can't believe they don't have small microwaves. Why don't you have a menu in the room from places that deliver or the restaurant right out the back door? December 15, 2013
Rated 4.0 out of 5.0 by Road noise Nice Holiday Inn. Plenty of road noise though. Check with the front desk for the 10% coupon for the bar/restaraunt next door. Average food there. Chicken is above average. December 8, 2013
Rated 5.0 out of 5.0 by Great Experience and Stay I stayed here for two weeks while working in town. Hotel management and staff were very pleasant and accommodating. If I am back in Waterloo, IA again I would definitely stay here. November 28, 2013
2 3 next>>