Rated 3.9 out of 5 by 81
Rated 5.0 out of 5.0 by Picoya The nicest accessible room we have stayed in
This hotel was the nicest in terms of wheelchair accessibility that we have stayed in. My daughter even had a friend who is also in a wheelchair visit to play games and there was plenty of room for everyone.
The staff is so kind and is continually checking in to make sure our stay went well.
Our only complaint is that the hot tub was not working. After reading other ratings it appears that this is an on going issue and one that should be taken into account if you are hoping to use that hot tub as we were.
July 27, 2014
Rated 3.0 out of 5.0 by Chelb Okay hotel experience
Not impressed with the customer service at this location.
July 24, 2014
Rated 5.0 out of 5.0 by Claell Great Stay in Waterloo
The hotel was conveniently located for my purposes and it was easy to find. The bed was exceptionally comfortable, the air conditioning kept the room comfortable and gave me a good nights sleep. Enjoyed every aspect of my stay there.
July 23, 2014