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Rated 4.6 out of 5 by 142 reviewers.
Rated 5.0 out of 5.0 by Definitely the best place to stay when visiting Waterloo We stayed at the Holiday Inn Express in the St. Jacob's area, Waterloo, on 3 separate occasions when I visited the the University of Waterloo in August / September 2014. This is a very well located hotel that is only a short drive to the University of Waterloo (around CAD 12-15 by taxi, depending on the route taken). It is a nicely secluded property if you are looking to take a walk in the summer evenings - although Walmart is also close by, should you need to buy any thing. But even more than the location, this is a great place to stay when visiting Waterloo. The availability of complimentary round-the-clock tea / coffee in the hotel lobby is also a very nice touch. I would be doing this hotel and its excellent staff a gross injustice if I did not rate them any thing less than "Excellent". Keep up the good good work. You are doing a great job. September 14, 2014
Rated 5.0 out of 5.0 by comfotable beds large room The bed was comfortable, enough pillows small and large. room was large and lots of natural light September 14, 2014
Rated 5.0 out of 5.0 by a lovely stay in st.jacobs upon arrival at the hotel we were welcomed by the general manager Naushad Ismail----upon hearing we were celebrating a wedding anniversary he graciously upgraded us to a lovely room with fire place and jaccuzi tub.We had lots of fun chatting with him about the lighter side of marriage.the pool was super as was the morning breakfast.the receptionists on the front desk were charming and most helpful.quite late in the evening my husband discovered he had forgotten his bathing suit---how happy we were to hear--no problem--walmart was a 2 minuite drive away.----hotel is sparkling new spacious and most attractive----it will be my hotel of choice for future visits to the KW area September 12, 2014
Rated 5.0 out of 5.0 by vacation break We thoroughly enjoyed our stay at the Holiday Inn. This hotel is extremely clean and our suite was spacious and included a microwave, refrigerator and safe. We had absolutely no noise from corridors or other guestrooms, and the view from our suite onto the fields was spectacular. The bathroom was spacious also. We had very good attention from the Manager who was very knowledgeable about the area and the he and the staff were courteous and friendly. It was great having breakfast at the hotel - just set us off nicely for the day and coffee was always available at any time We really enjoyed the pool. It was great visiting the Farmers' Market which is just across the road. We highly recommend this hotel. September 10, 2014
Rated 5.0 out of 5.0 by Great Service Most Enjoyable Staff and management most helpful Great location and enjoyed the breakfast September 10, 2014
Rated 4.0 out of 5.0 great location for Farmers Market This is a lovely place with a great location -- St. Jacobs Farmers Market to the left and outlet mall across the street -- easy walking distance. We did have a problem getting our room cleaned one day, and US credit/debit cards did not work in their ATM. September 10, 2014
Rated 4.0 out of 5.0 by Holiday IN Express - St Jacobs Waterloo Good stay, Excellent staff, Good Rooms, Good Ambiance. September 10, 2014
Rated 5.0 out of 5.0 by Business/Liesure trip for full family My wife and son travelled to enjoy this area while I was there for work. HI Express standard of excellence are well represented here. Price quality, but most of all the staff made everyones stand fabulous. September 9, 2014
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