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Rated 4.7 out of 5 by 174 reviewers.
Rated 4.0 out of 5.0 by Great Breakfast, comfortable beds, fun swimming pool We stayed during the Octoberfest 2014. The staff were very friendly and helpful and paitient. The "no noise" curfew was upheld and that was very much appreciated as some guests were very noisy, crude, and unconcerned about other guests. Our family was able to have great fun in the pool and then able to enjoy a brought in meal in the spacious dining area. The breakfast had great variety, plenty of choice and coffee all day was an added bonus. The ladies doing breakfast were delightful.We would use this place again when visiting family. October 20, 2014
Rated 5.0 out of 5.0 by Love this place!!!! This is in an area lacking good choices in hotels. I have been coming here for years and decided to give this place a shot this time to replace the place I had previously settled on as "good enough" This place is amazing! Clean, friendly service, great FREE breakfast...perfect if you are traveling on business just to grab coffee and to-go oatmeal for later. I LOVE that there are chocolate chip cookies every evening when I return after work! Perfect! October 20, 2014
Rated 5.0 out of 5.0 by Amazing Room are super clean, staff are very nice. Simply amazing October 20, 2014
Rated 5.0 out of 5.0 by Nice new hotel Nice, new, modern hotel. Excellent breakfast with plenty of options- cereal, oatmeal, bagels, yogurt, cinnamon buns, fruit, etc. Nice fitness room (three treadmills, one bike, one elliptical). Staff were friendly and helpful. Rooms were nice. Two Queen beds were comfortable. Excellent location- next to the St. Jacob's Farmer's Market, St. Jacob's Outlet Stores, 3 km from the village of St. Jacob's, St. Jacob's Playhouse. Good family restaurant next door called Jack's Family Restaurant. 5 minute drive to the Conestoga Mall, Waterloo. Easy to get to a number of locations for Oktoberfest in the Kitchener-Waterloo area. October 20, 2014
Rated 5.0 out of 5.0 by Beautiful Hotel close to everything This was a beautiful hotel which I would recommend to everyone. It had everything we needed and it was very clean and the staff was very friendly. Best hotel I've ever stayed at !! October 16, 2014
Rated 5.0 out of 5.0 by Our stay at the Hotel at St. Jacobs When we arrived we were greeted at the desk by a very nice lady who promptly got our reservation and booked us into our room. Our room was spacious,clean and had all the ammenities we needed. Extra towels etc. were delivered promptly on request. The staff was knowledgeable about the area and recommended a few places to visit to make our stay more enjoyable. The breakfast in the morning was excellent and plentiful. I would recommend this hotel to friends and relatives with no qualms whatsoever. Thank you and see you next year October 15, 2014
Rated 5.0 out of 5.0 by Clean, comfortable - terrific service would recommend this hotel to those travelling to Waterloo on business and or for pleasure. October 15, 2014
Rated 5.0 out of 5.0 All around great stay Great hotel to stay, friendly staff, great location. On Sunday at breakfast I noticed the manager going around the breakfast room talking to guest and thanking them for staying at this hotel also making sure they enjoyed their stay. In all the year of my travels I have never seen that. October 9, 2014
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