Rated 4.7 out of 5 by 514
Rated 4.0 out of 5.0 by jalisa21 Review
Room was fine.
We couldn't figure out how to use fireplace, but didn't follow up - should have.
Pillows - perhaps having a couple of types - hard/soft, large, smaller, for variety.
Bathroom shower beautiful but you have to turn water on while you are trapped - freezing - not very pleasant.
February 4, 2016
Rated 5.0 out of 5.0 by Wenwill77 Large comfortable studio suite
We love staying at Holiday Inn Express hotels when we travel and the St. Jacobs location is wonderfully updated, clean and very comfortable. We stayed in a 2 queen studio suite which was very spacious. The beds and sofa bed were very comfortable. The kitchenette was a luxury to have included. The breakfast area had a great variety of foods to choose from. The pool area was clean and lots of fun for the kids. St. Jacobs Farmers Market and Outlet Mall are both a short walk away. I would highly recommend this hotel.
February 3, 2016
Rated 4.0 out of 5.0 by the Market Nice hotel
arrived late and quickly checked in. Did not mention I was an IHG member. Large very comfortable room with king bed. Good breakfast. Would surely stay here again.
February 2, 2016
Rated 5.0 out of 5.0 by PCMRB Clean and well maintained hotel.
Good hotel for a night or two stay. Clean with large comfortable rooms, adequate breakfast and pool, and very friendly and responsive staff.
February 2, 2016
Rated 5.0 out of 5.0 by uwo98 Nice Hotel
The facility is clean and the staff are friendly. The breakfast was good.
It was really humid in the exercise room.
February 1, 2016
Rated 5.0 out of 5.0 by Woode! Initial Greeting
I always appreciate the greeting I always get when I check in
January 29, 2016
Rated 5.0 out of 5.0 by Honey B 2 Another Enjoyable Night
We attended the Waterloo area for the funeral of a dear friend. The staff were aware of the reason for our visit and were sympathetic to our loss. The staff are always more than accommodating whenever we have to stay. Although I love to visit family in the area, I think the real reason for my visit is to stay at the Holiday Inn where the accommodations are lovely, the breakfast is more than satisfying and the staff are tops. Thanks.
January 27, 2016