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Rated 4.7 out of 5 by 359 reviewers.
Rated 4.0 out of 5.0 by Comfortable Stay in St. Jacobs/Waterloo Located right next door to the fabulous Farmers Market and a 5 minute drive to St. Jacobs. We had 2 adjoining queen rooms which was really nice. Only problem was... there was nothing to help keep the doors open and they kept closing on us. Next time I will bring two doorstops! Both rooms were clean and comfortable. The only annoyance was the constant hum of the ice machine below my bed which made it hard to drop off. Hot/cold buffet breakfast and free parking was included in the price. Small pool and fitness room but both were adequate. Except for the ice machine I had a comfortable stay. July 24, 2015
Rated 5.0 out of 5.0 by Amazing Experience Walking distance to so many stores, attractions and restaurants . Room was awesome and breakfast amazing ~ those hot cinnamon rolls were incredible ! The Bath and Body Works bathroom supplies were a great touch as well. Very knowledgeable and friendly staff calling to see if we needed anything else in our room . The only complaint I would have was the pool area in that there was not a label to distinguish the timers between the jets in the pool and the tipping bucket so no one using the pool was sure which knob to turn other than that excellent experience ~ Can't wait to come back ! July 23, 2015
Rated 5.0 out of 5.0 by GREAT VALUE FOR MONEY I booked this hotel from IHG website and arrived here. The pictures show the hotel rooms are ... kinda old. The actual visit here reveals a totally different picture! First, the hotel is actually quite new (if you compared to Crowne Plaza in Hamilton and Niagara falls) and the rooms are 40% better than it looks on the ihg website. Free parking. Surrounded by outlets - the shopping is so convenient. Yet one side of the hotel has a great scene - miles of green. For the price - it's a steal. Wife and kid love this hotel and urge me to stay here longer - I ended up cancelling the booking of another hotel in Guelph and extend my stay for another day in this hotel! This hotel is underrated imo and I would recommend my friends to stay here. Last but not the least, staff. Emma the receptionist has gone the extra miles pointing me directions and places to visit - very warm and friendly. My suggestion for the hotel: Retake the pictures to show on IHG website! July 22, 2015
Rated 5.0 out of 5.0 by Perfect place to stay. Love it when you don't hear any noise from the hall way and there were several children in the hotel. Internet, was the fastest I have seen all year in all the hotels i stayed in. Clean rooms. It was a room that I would call home. July 21, 2015
Rated 5.0 out of 5.0 by Amazing staff and facility If you are staying in the St. Jacob's area and you don't stay at this hotel, you are missing the best hotel stay of your life. The staff are very friendly and professional. The room was immaculate. Thanks Hannah. The hotel itself is in great shape. The breakfast buffet has the largest selection of hot and cold food that I have ever seen at any hotel. The food was delicious and the lady working was very helpful, polite and did a great job keeping the area clean. July 21, 2015
Rated 5.0 out of 5.0 by Safe and secure As a woman staying on my own, I felt very safe and secure. The desk person was welcoming and helpful. The location of the hotel was very convenient to main roads, shopping and eateries. July 17, 2015
Rated 5.0 out of 5.0 by St Jacobs clean hotel courteous staff good location internet speed was good A/C unit not excessively noisy July 16, 2015
Rated 5.0 out of 5.0 by Great Place to Stay Excellent fcility with all amenities and a good breakfast. Friendly attentive staff with lots of smiles to start your day. July 16, 2015
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