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About our Hotel

Location: Suburban

  • Location: Suburban
  • Closest City: WATERLOO
  • Distance From Hotel: 6.5KM
  • Local time zone: GMT-04:00

Check In: 3:00 PM Check Out: 12:00 PM

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum check-in age: 21
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • JCB
  • MasterCard
  • Visa

Accessibility

Accessibility

  • Number of Rooms:10
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. English

Pet Policy

Pet Policy

No pets. Service animals for persons with disabilities are permitted.

What's Nearby

What's Nearby

Attraction:
St. Jacobs Farmer's Market
Distance From Hotel:0.5KM
Attraction:
St. Jacobs Country Playhouse
Distance From Hotel:0.5KM
Attraction:
Waterloo Central Railway
Distance From Hotel:3.6KM
Attraction:
Grey Silo Golf Club
Distance From Hotel:6.0KM

Parking

Parking

  • Number of parking spaces:110
  • Car Parking Available
  • Complimentary outdoor parking is available for all guests. There is ample space for truck and bus parking, as well as designated handicap access. Parking lot is under 24hr surveillance. User parks at own risk, and is responsible for their own belongings.

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas
Wired Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Total number of rooms:103
  • Total number of suites:40
  • Total number of rooms with only one bed:35
  • Total number of rooms with only double beds:68
  • Total number of non-smoking rooms:103
  • Total number of rooms for the physically challenged:10
  • Executive rooms
  • Interior corridor
  • Total number of floors:6

Welcome to the Award-Winning Holiday Inn Express & Suites - Waterloo/St. Jacob's. As one of the newest hotels in Waterloo, we are located in the heart of Southern Ontario and just steps to the St. Jacob's Farmer's Market, Antique Market, and Factory Outlet Mall. We are just over an hour west of Toronto and our hotel is only a short drive from the Region of Waterloo International Airport (YKF). We are one of the closest hotels near RIM Park as well as the University of
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Welcome to the Award-Winning Holiday Inn Express & Suites - Waterloo/St. Jacob's. As one of the newest hotels in Waterloo, we are located in the heart of Southern Ontario and just steps to the St. Jacob's Farmer's Market, Antique Market, and Factory Outlet Mall. We are just over an hour west of Toronto and our hotel is only a short drive from the Region of Waterloo International Airport (YKF). We are one of the closest hotels near RIM Park as well as the University of Waterloo, Wilfrid Laurier University and Conestoga College.

Travelling for business? Our tastefully appointed and fresh new hotel in Waterloo has Free Corporate Shuttle Service Mondays thru Fridays to several major world-leading companies such BlackBerry, Google, OpenText, NCR, Home Hardware, AGFA Healthcare and Manulife. Join us also for our Manager's Reception every Tuesday evening. Meet the staff and other guests and enjoy complimentary appetizers and beverages on us.

Our 100% smoke free rooms feature a fridge, microwave, iron and board as well as a 42” Flat Panel TV and in-room safes. Every room has a speakerphone with voicemail and free superfast high-speed Internet access. Guests can all enjoy our year-round indoor salt-water pool, as well as our water play area for the kids and young at heart.

Our friendly and courteous staff will do whatever it takes to make your stay a relaxing and memorable one. We look forward to seeing you!

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Features
Conveniently located near all major shopping attractions and businesses in St. Jacob's, we proudly offer complimentary Express Start Breakfast featuring two hot items daily omelets with cheese or scrambled eggs, sausage or bacon, and biscuits. Suites feature Kohler shower heads & Stay Smart Bedding. Spacious guest rooms feature 42 inch flat screen televisions and free high-speed Internet.

Guest Reviews

Rated 4.7 out of 5 by 400 reviewers.
Rated 3.0 out of 5.0 by No WiFi, No bath. When we arrived we asked if she had any regular rooms with a bed and tub. That was all we wanted after travelling a long day to visit accessible parks for those with disabilities. The very pleasant young lady told us they had no regular rooms and the best she could do is $160.00 and we said thank you and were about to leave. She then said to wait and went and got a fellow from the back room. When he came out he asked if he could help us and I said that we understood that he had no regular rooms with a bed and bath and that we were not willing to pay $160.00. He then said that he could rent us a place in the parking lot and immediately realized that that was not the comment we wanted to hear. He then offered us a room at $119.00 since we were tired we took it. When we got to the room we could not hook up to the WiFi so I called the front desk and she gave me a number to call. The fellow on the line was very nice and we talked for about 10 minutes and he reset the router and said it might take 15 minutes to hook up to our phones. I needed WiFi as I had to do work for the Autism Acceptance program. It did not hook up so I had to call back and was on the phone with him for nearly and hour giving all kinds of info from both our phones. At the end of the 45 minute call he said he could not fix it and gave me what he called a ticket number #120109 and that I need to call the front desk and tell them. So I did. Then the front desk called saying they contacted the provider and that it was being fixed. My wife then went in and started the bath tub and started it. After a few minutes she went back into the bathroom and there was no water in the tub. I checked the drain plug and it would not hold the water. this was nearly 2 hours of wasted time. I went down to the front desk and told the young lady that we were not happy with not having WiFi and a bath tub that worked. She said she would move us to another room. The fellow that can out of the back room when we checked in kept saying the word EXPERIENCE. I just need to let you know that our EXPERIENCE was not a good one in wasting nearly 2 hours after a long day of driving to get a room with a bed, bath & WiFi. Dennis August 24, 2015
Rated 5.0 out of 5.0 by great stay awesome staff This is a great hotel centrally located with great shopping and attractions like St Jacobs Market right next door. Staff was amazing and so was the hotel I have been before and will return for sure. August 23, 2015
Rated 5.0 out of 5.0 by Comfortable bed and great service. Room was very clean. Bed was very comfortable and had a great sleep. Breakfast was very good and the selection was great. Will gladly stay there again. August 23, 2015
  • 2015-08-27T11:43:14.748-05:00
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Award Winning Holiday Inn Express & Suites Waterloo St.Jacobs
Award Winning Holiday Inn Express & Suites Waterloo St.Jacobs
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Award Winning Holiday Inn Express & Suites Waterloo St.Jacobs Welcome to the Award Winning Holiday Inn Express & Suites-Waterloo Hotel Lobby View from Hotel of the Outlet Mall across the street Front Desk Scenery / Landscape Ask for our Country Side Rooms that Feature a Beautiful View We are right across from St. Jacobs Outlet Mall Lobby Lounge Our Lobby was Honored with the IHG New Development Design Award! Our Warm and Friendly Team is Willing to Make Your Stay Memorable Our Award Winning Lobby won the IHG New Development Design Award The St.Jacob's Outlet Mall is Directly Across from our Hotel Service is the foundation of our Hotel Philosophy. Our Great Room is an Excellent Place to Sit, Relax and Unwind The World Renowned St.Jacobs Farmer's Market is only Steps Away! Our Great Room is Designed with the Local Heritage of St.Jacobs Hotel Exterior Night Time
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