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Rated 4.8 out of 5 by 522 reviewers.
Rated 5.0 out of 5.0 by Nicest Staff Possible For a place to stay that makes you comfortable and relaxed, this is the place. All hotels are the same in general rooms are clean, beds are comfortable, walls are sometime victims of noisy neighbours. The staff makes the difference. You are tired from a drive they greet you cheerfully, the breakfast staff are friendly and helpful, and the room staff very polite and welcoming. I have and will stay here again. May 28, 2015
Rated 5.0 out of 5.0 by excellent hotel excellent hotel, terrific location, EZ on and off I 81 and a very nice area, have been here many times before. I used a free rewards night stay that made it even better. May 27, 2015
Rated 5.0 out of 5.0 by Great service, clean rooms Any time we need to stay away from home, we look for Holiday Inn Express. The rooms are always clean, the beds are comfortable, and no smell of cigarette smoke. There is a fridge, microwave, iron, and blow dryer available when we stay more than one night and the breakfast is hot and plentiful. We like that there is a pool and fitness room if we want to use them. The staff is always pleasant and helpful. It is easy to make reservations. May 27, 2015
Rated 5.0 out of 5.0 by Spotless inside and out. This property for the money just can't be beat! The rooms and grounds at this location are superb. The staff are totally dedicated to the customer, my wife forgot her toothbrush and the girl at the front desk offered her one for free along with packets of toothpaste. The rooms here are very quiet and T.V. reception is excellent. May 26, 2015
Rated 4.0 out of 5.0 by Another great stay at Holiday Inn Express My husband and I have stayed at the Holiday Inn Express in Watertown, New York many times and, once again, had a pleasurable stay. The staff are great as is the location. We will be back! May 25, 2015
Rated 5.0 out of 5.0 by 服务一流 对于初次到达的客户,在生活上给予了无���不至的要求: - 出行:帮助联系租车公司,咨询价格 - 购物:详细介绍了周边商场情况及提供购物卷 - 餐饮:详细介绍了周边餐饮饭店及提供购特色情况 May 21, 2015
Rated 5.0 out of 5.0 by Highly Recommend The Holiday Inn Express in Watertown was very clean and well maintained in all its public areas. The outdoor veranda was a nice touch for sitting outside. All staff that we encountered were cordial and polite and extremely helpful. There are many sit down or carry out restaurants within walking distance, including a national coffee franchise (not to take away from the hotel's round the clock coffee)! We readily recommend this hotel for its convenience to and ease of access to I-81 as well. Definitely plan to return the next time we visit family. May 20, 2015
Rated 5.0 out of 5.0 by Awesome services, comfy room, great package! We had an amazing time at Holiday Inn Express Watertown, we booked the Executive King Shopping Package, dinner coupon was super and delicious, very good value! May 20, 2015
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