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Rated 4.8 out of 5 by 175 reviewers.
Rated 5.0 out of 5.0 by Very nice stay-very professional staff This Holiday Inn Express is clean, comfortable and clearly well managed. A problem with a malfunctioning door lock resulted in a very quick room change, a small gift pack, and very courteous handling- In particular, the manager Seth and the young lady at the front desk were especially helpful. Great experience.We'll be back Lu Ann February 27, 2014
Rated 5.0 out of 5.0 by Shop, Sleep and Relax This Holiday Inn is the best for all three activities. It is close to all shopping and they even offer a shopping package that gives you a prepaid visa $40.00 value, coupons and discounts at many of the stores in the Salmon Run Mall even a discount on Hair Services! The rooms are clean and comfortable and the jacuzzi suites are great for couples or families. The staff could not be friendlier of more helpful. I can't wait to go back. Don't let the exchange stop you canadians from travelling across the border, the fair prices on clothing, gas and food are well worth the extra drive. February 26, 2014
Rated 5.0 out of 5.0 by Great Hotel We spent 4 days at the Hoilday Inn in Watertown NY and our stay could not have been better. The room was exceptionaly clean. The room was very comfortable and warm and the complimentary breakfast was great. The hotel staff was very pleasant and professional. We look forward to our next trip to Watertown and we certainly will be staying at the Holiday Inn again. Tom February 26, 2014
Rated 5.0 out of 5.0 by Best Place to Stay in Watertown Not a better place to stay I travel for work every week and this place is the best. Staff is friendly and always exceeds my expectations February 26, 2014
Rated 5.0 out of 5.0 by Wonderful stay, as usual!! Have returned to this Holiday Inn on several occasions, to enjoy complete relaxation and comfort in a clean Jacuzzi suite. My wife and I will certainly be back, hopefully in the very near future!! Thanks again to the polite, helpful, and accommodating staff! February 24, 2014
Rated 5.0 out of 5.0 by Highly recommend Perfect for a getaway! Lots to do in the area too. Friendly staff and very well maintained facility. Exercise room very limited but guests can use facilities at sister hotel next door which are very nice. February 22, 2014
Rated 5.0 out of 5.0 by VP Business Developement very accommodating, arrived late(12:30am) and was greeted very politely. Check out was easy, breakfast was fast and good. February 21, 2014
Rated 5.0 out of 5.0 by Great Staff On @ Night! As a road warrior who truly travels the back roads, the staff on @ night can make a big difference in my life (when I actually have one) ... The young lady and young man at the counter couldn't have been kinder, and more helpful ... As at most Holiday Inn Express', everything else was great ... but these folks "get it" .. Guys like me can be on the road for 15-20 hour stretches .... the overnight is our one break ... Thanks again for a great stay ... February 18, 2014
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