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Rated 4.8 out of 5 by 555 reviewers.
Rated 5.0 out of 5.0 by Front Desk Staff very good Staff was friendly and effecient. They offered dinner suggestions. They offered free ice cream. June 30, 2015
Rated 5.0 out of 5.0 by Good Service Very nice experience as a business and leisure stay for a week. Friendly staff, clean room, great location for shopping, access to major roads and local attractions. Had nice restaurant's close by the Hotel to chose from. June 30, 2015
Rated 5.0 out of 5.0 by Good Services Enjoyed the friendliness of the staff, breakfast bar and the cleanliness of the room. June 28, 2015
Rated 5.0 out of 5.0 by HIE always is a pleasure We stop in Watertown every year (twice) and make it a point to stay at the HIE. Always pleasant staff, clean rooms and great location with stores and restaurants. Plan to continue our stop there every year. June 25, 2015
Rated 5.0 out of 5.0 by Best stay yet in an Holiday Inn Express! We had just spent two nights in a Holiday Inn Express in Ottawa ON travelling for our daughter's graduation. That stay made me wary of staying in a Holiday Inn Express ever again; until now! You have rebuilt my confidence in the IHG brand and know some stays are better than others...you made it worth it! The pool was immaculate, the breakfast area was comfortable and inviting, the rooms were amazing and your staff, none can compare to their friendliness! Thank you! June 20, 2015
Rated 5.0 out of 5.0 by Highly recommend Very comfortable hotel. Friendly and efficient front desk personnel. About the best included breakfast we have encountered in a hotel! Very impressive breakfast area with outside seating if you choose, If in Watertown, we would highly recommend this hotel. June 20, 2015
Rated 5.0 out of 5.0 by Comfortable Bed We spent 8 days in various hotels while on vacation. These beds were the best of all of them. Great Staff! June 19, 2015
Rated 5.0 out of 5.0 by Rest and Relax Our stay at Holiday Inn Express was Great! I found it a little expensive as I'm on a disability pension....Other than being a little expensive the TV service is absolutely awful....no guide on the tv and slow changing channels...also no canadian content....(could not get Coach's Corner on the hockey game) NBC only? June 18, 2015
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