Rated 4.8 out of 5 by 146
Rated 5.0 out of 5.0 by Trink Excellent Stay
The housekeeping staff on our floor were a delight. Fun and friendly. Would definitely stay there if in the area again. Fast and easy check in check out. Breakfast staff very friendly and helpful.
December 1, 2013
Rated 5.0 out of 5.0 by Youra Top of the line
This hotel should be a model for all Holiday inn Express. I call it a 5* + You cannot find anything negative about the place (except noisy fan system). Top notch staff, services, beautiful inside, quiet even if busy. All kind of little goodies you don`t find anywhere else.
November 26, 2013
Rated 5.0 out of 5.0 by Wilkie1968 Weekend Shoppers
We always make this Holiday Inn Express our one and only choice while we are in Watertown area shopping. We stayed from Friday night till Monday morning and we were not disappointed at all. From the great greetings on Friday night to the hope you enjoyed your stay with us on Monday morning we had nothing but praise for the staff at this hotel. Everyone is friendly and the very helpful from directions to suggestions for local eats. As always location, location, location right off the highway and close to all the shopping we look for in Watertown.
We have stayed in two other nearby hotels and both were big let downs, from 3 trips up and down the elevator upon arrival as the 2 Non-smoking rooms reeked of smoke/stale smoke but were both marked as Non-smoking on the 3 trip downstairs to the front desk after being in the second room offered I asked them to cancel our reservation altogether, went out the front door and saw the sign for the Holiday Inn Express across the parking lot and we have never looked back.
Thanks Canadian Weekend Shoppers, K & R
November 21, 2013
Rated 5.0 out of 5.0 by Sunchaser Well kept hotel - Fabulous Desk & Housekeeping Staff
Absolutely wonderful spot to stay - clean and comfortable rooms, great breakfast and even a bowl of soup in the late afternoon.
The staff are extremely pleasant, helpful and friendly. I think it speaks volumes for a company that can both hire and retain staff of this calibre. Holiday Inn Express in Watertown certainly has been able to do that! Kudos to you - I certainly know where we will stay next time we return to Watertown. And a special that's to Kristi (our housekeeper on the 1st floor) and her manager for taking those extra couple of moments to make us feel so welcomed and valued.
November 21, 2013
Rated 4.0 out of 5.0 by AA8226 Great breakfast
Nice hotel, close to shopping and great restaurants
November 20, 2013
Rated 5.0 out of 5.0 by HappyShopper2013 Wonderful Hotel
Thoroughly enjoyed our 2 night 3 day stay at this location. The staff were very friendly and inviting, as was the entire hotel.
November 19, 2013
Rated 5.0 out of 5.0 by PegasusDH1 Awesome experience
WOW!!!! When I arrived I asked for a smoking room as I am a smoker. I was told this was a non smoking hotel. But, They would give me a room on the ground floor so it would be more convenient for me to go outdoors to have a cigarette. My stay at this hotel was an amazing experience. The staff were incredibly accommodating and friendly. The room was the cleanest I have ever stayed in. The coffee and breakfast were excellent. I had dinner in my room. It was provided by the Hilton Garden Inn next door. That meal was very good. I don't know what else to say. Except that I will only stay at Holiday Inn Express on my travels from this day on.
So, thank you to Holiday Inn Express and all the staff at the Watertown location for such a wonderful experience
November 19, 2013
Rated 5.0 out of 5.0 by Coaty Room...service....breakfast
Our first stay was wonderful. We were treated royally which I
was a great experience. Breakfast...great..I want one of those pancake machines. The only improvement I could see being made is ....real glasses in the room.(not a big deal but would be nice)
November 18, 2013