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Rated 4.8 out of 5 by 516 reviewers.
Rated 5.0 out of 5.0 by Highly Recommend The Holiday Inn Express in Watertown was very clean and well maintained in all its public areas. The outdoor veranda was a nice touch for sitting outside. All staff that we encountered were cordial and polite and extremely helpful. There are many sit down or carry out restaurants within walking distance, including a national coffee franchise (not to take away from the hotel's round the clock coffee)! We readily recommend this hotel for its convenience to and ease of access to I-81 as well. Definitely plan to return the next time we visit family. May 20, 2015
Rated 5.0 out of 5.0 by Awesome services, comfy room, great package! We had an amazing time at Holiday Inn Express Watertown, we booked the Executive King Shopping Package, dinner coupon was super and delicious, very good value! May 20, 2015
Rated 5.0 out of 5.0 by Great Stay Wonderful Staff Loved this hotel and can not wait to stay there again!! The staff was wonderful and went above and beyond their duties. A very nice and friendly hotel and most importantly this hotel was clean!!! May 13, 2015
Rated 5.0 out of 5.0 by Quiet Room and Great Breakfast Great location on the east side of Route 81. Early (and late) breakfast operating times. Pool area and exercise room was warm and clean. Used the hotel as a base to go shopping in Syracuse then return to Canada on Sunday. May 13, 2015
Rated 5.0 out of 5.0 by Fun Shopping Package We were coming to Watertown to shop for items for our upcoming wedding. We were able to use the shopping cards and discount coupons to make our purchases. The staff at the hotel were all courteous and attentive; they seemed genuinely happy for us when we told them of our wedding plans. We've been a couple for 25 years and as I'm 60 this year, we decided it was time to marry! Our room was clean and comfortable...we needed a good night's sleep after all the power shopping! And a hot breakfast helped to get our day off to a good start. May 5, 2015
Rated 5.0 out of 5.0 by One of the best i have stayed at This hotel has the full package. great staff , amenities and location. Lots of good restuarants within walking distance. Great fitness center with Sauna. Nice pool Good breakfast and very comfortable bed. This hotel should be an example used for all the other IHG brands. Cookies at night , and soups in great room . Plus discounts on the grill next door . May 4, 2015
Rated 5.0 out of 5.0 by Great room Top notch! The staff was friendly and polite, the room was clean and comfortable. May 4, 2015
Rated 5.0 out of 5.0 by My stay at Holiday Inn Express in Watertown, N.Y Absolutely wonderful experience. I will certainly stay here again in the future, and also stay at Holiday Inns at other locations as a result of my experience here. May 3, 2015
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