Rated 4.1 out of 5 by 74
Rated 5.0 out of 5.0 by TL12 Wonderful Hotel with Great Service
I stayed in this hotel for a few days on business. Everyone was helpful and friendly.
The breakfast was great and the hostess always kept it full and neat. The room was very comfortable. I love the choice of pillows! If I get back to the area, I'll definitely stay at this Holiday Inn.
August 16, 2014
Rated 5.0 out of 5.0 by Tmholla Very pleased overall.
My family enjoyed this hotel a lot!!! The pool was a lot of fun, the kids enjoyed the slide and house a lot!!! The room was nice and clean and very comfortable. The breakfast was alright some items were barely warm but for a free breakfast there was a lot to choose from. Would stay again many times over.
August 13, 2014
Rated 3.0 out of 5.0 by Terry768 Nice for children
Great place if you have children, excellent waterpark.
Lots of children (ages 2- 15) and families, noise level is appreciably higher than other Holiday Inn Expresses.
Rooms are in need of a refresh, lots of wet little feet have walked the halls and rooms, yielding a little bit of a musty smell to the rooms -
Would not recommend for the business traveler but definitely for families with children.
August 11, 2014
Rated 5.0 out of 5.0 by pw3121 Nice place
Nice place I was impressed I was greeted by the staff when I walked in and they made me feel welcome. Room was very clean and the bed was very comfortable.
August 2, 2014
Rated 5.0 out of 5.0 by FAMILYGAL7 great family hotel
We were in town for a family reunion and the kids really enjoyed the pool area and the waterslide!. The suites we reserved were spacious and have been updated since our last visit...thankfully!
We had a plumbing issue in the tub, but the maintenance man was up to the room in 5 minutes and had it cleared up right away. The one complaint I would say I had was lack of adequate seating in the breakfast area for the number of guests there and I had some eggs that were definately "off: Other guests noticed as well but I think no one said anything. I tried the next dish of eggs and confirmed there was something definately not right about the other pan.
All things considered though, it was a successful stay and we really enjoyed the hotel!
July 31, 2014
Rated 3.0 out of 5.0 by thisgirl eh
horrible breakfast selection because it was not maintained and horrible check in taking over an hour to check in is a bit much. hotel staff was friendly when able to not answer the phone and help those customer while mid sentence with a customer right in front of them. staff meant well but it came accross rude.
July 30, 2014
Rated 5.0 out of 5.0 by Amanda18 Excellent Pool Area
This hotel is very nice in general, but the pool area was exceptional. Complete with a regular pool, hot tub, water slide and kid friendly area. Overall this is an excellent hotel, and I would use it again as well as recommend it to others.
July 18, 2014
Rated 3.0 out of 5.0 by Looking for improvement Could have been better for the price
Front desk girl was always in back when I'd come to the desk the night of arrival and I'd stand there and have to rap on desk to get her attention. Also she didn't offer me brochures for delivery places when I asked but did to another guest right in front of me later. Pool away from slide was so cold that the 2 adults couldn't enjoy it. Whirlpool wasn't working fully...1/4 of jets were out. Breakfast in the morning was only average and when I pointed out stuff was out the staff replied everyone came at once and I'm preparing for a meeting. I don't want excuses, how about an "I'm sorry I'll take care of it soon". I did feel bad for her and she did take care of it after dealing with the meeting room food, but how about having 2 attendants if your dealing with a meeting? I would recommend the hotel if the negatives above were addressed. The facilities as a con was the pool area. Looked great but too cold and whirlpool problems.
July 17, 2014