Rated 4.1 out of 5 by 68
Rated 5.0 out of 5.0 by Amanda18 Excellent Pool Area
This hotel is very nice in general, but the pool area was exceptional. Complete with a regular pool, hot tub, water slide and kid friendly area. Overall this is an excellent hotel, and I would use it again as well as recommend it to others.
July 18, 2014
Rated 3.0 out of 5.0 by Looking for improvement Could have been better for the price
Front desk girl was always in back when I'd come to the desk the night of arrival and I'd stand there and have to rap on desk to get her attention. Also she didn't offer me brochures for delivery places when I asked but did to another guest right in front of me later. Pool away from slide was so cold that the 2 adults couldn't enjoy it. Whirlpool wasn't working fully...1/4 of jets were out. Breakfast in the morning was only average and when I pointed out stuff was out the staff replied everyone came at once and I'm preparing for a meeting. I don't want excuses, how about an "I'm sorry I'll take care of it soon". I did feel bad for her and she did take care of it after dealing with the meeting room food, but how about having 2 attendants if your dealing with a meeting? I would recommend the hotel if the negatives above were addressed. The facilities as a con was the pool area. Looked great but too cold and whirlpool problems.
July 17, 2014
Rated 2.0 out of 5.0 by Stevejo Average Room, Not Well Maintained
We stayed at this place several years ago and it has certainly gone down-hill in terms of room quality and cleanliness. Our room was not very clean, and it smelled awful (musty, smokey, and/or like damp animal hair).
Additionally, we were forced to sign a document about controlling your children, along with their noise level. We were excited about this as we didn't have kids with us. However, this excitement was soon gone after all the noise caused by kids running around.
Won't be coming back to this place.
July 9, 2014
Rated 5.0 out of 5.0 by Mamay Couldn't of been better
We were working in Watertown and the surrounding counties for 5 week and our stay at the "Holiday Express Watertown couldn't have been better. We had several packages delivered from across the country and all were there waiting for me.
The Staff was excellent and handle any questions and concerns I had as far as scheduling my extensions
It s a great place for me and others from our company That I have made reservations for the next phase of our project in August
June 28, 2014
Rated 5.0 out of 5.0 by JJO522 Amazing stay
Great hotel! Very clean and quiet. Enjoyed the pool with waterslide. Amazing breakfast options!
June 25, 2014
Rated 5.0 out of 5.0 by abjean We enjoy this hotel
Our family has stayed at this property multiple times and has always had a great experience. The pool area is great for children.
June 10, 2014
Rated 3.0 out of 5.0 by stlfallguy another hotel
Not a too bad of place to stay they have a nice pool for the kids.
They could care less if you are a rewards member especially at the Platinum level.
June 7, 2014
Rated 5.0 out of 5.0 by Chadillac-IL Clean hotel and friendly staff
There isnt much more you can ask for than a very clean room and extremely friendly staff. I was disappointed my family wasn"t with me as the pool area would have been a favorite for my children
May 30, 2014