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Rated 4.6 out of 5 by 131 reviewers.
Rated 5.0 out of 5.0 by great staff We stayed for a surprise birthday party (about 30 people) and the staff were fantastic. The pool was the perfect temp, breakfast delicious, nice location, great time was had by all. Thank you! January 22, 2015
Rated 5.0 out of 5.0 by Locatio Hotel is always neat and clean. Manager and staff are responsive and make you feel like family. January 22, 2015
Rated 5.0 out of 5.0 Just what I needed I booked a night at this hotel based primarily by location. There were a few other hotel chains to choose from, but this one had the best customer satisfaction scores by far. From the minute I walked in the door, I was not disappointed. The air smelled fresh. The desk clerk was super nice, and provided me with warm, fresh cookies. My room was immaculate. I didn't hear a peep from any of the adjoining rooms or from the hallway. Everything was exactly as it should be. I slept well, and ate a nice breakfast in the great room before I departed. Checking out was a breeze, too. If every hotel I stayed in was this nice, I might travel more! January 22, 2015
Rated 5.0 out of 5.0 by Business as usual I've never gone wrong staying at a Holiday Inn, and this one was no exception. My only complaint would be that of the pillow top mattress as it was a little too soft for me and I could not get fully comfortable. The staff went above and beyond to help and were very courteous. January 20, 2015
Rated 5.0 out of 5.0 by Nice to see the same people and great service through the years the rooms are always very clean and love the ease of controlling the temp... beds and pillows are very nice.. the frig. is nice.. there is a micro. available to use but just nice to have one in the room...And really enjoy the staff... January 16, 2015
Rated 5.0 out of 5.0 by Wonderful, friendly staff! Clean, comfortable property! I stay at this Holiday Inn Express several times a year with a scrapbooking group. Everyone on staff is always so friendly and helpful. They go out of their way to make sure we are happy and comfortable. The lovely woman that serves the breakfast is especially nice. The rooms are clean, comfortable and nicely appointed. I have never been disappointed at this hotel! January 15, 2015
Rated 4.0 out of 5.0 by Functional Hotel The Hotel is very functional. It is the only Hotel in Watertown worth staying in. The hotel is used extensivly by our Company for business visits January 2, 2015
Rated 5.0 out of 5.0 by Very friendly and helpful, knowledgeable staff I have been here several times this 2014 year and both myself and staff will be staying here this following year! Its very peaceful, restful stay with a workout room and pool so very helpful!! wishing all of you a wonderful New Year! Ms. Sher December 27, 2014
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