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Rated 4.5 out of 5 by 84 reviewers.
Rated 5.0 out of 5.0 by Good place to stay in the area Good breakfast, very friendly and accommodating staff. Good location. Did not have a microwave in our room as promised, but was able to use one in the common area off the lobby. Beds and pillows were not the most comfortable. Room was very clean. August 6, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service. the hotel is near the places of customers, shopping center, restaurants and highway. we would like to stay there for next visit. July 31, 2014
Rated 4.0 out of 5.0 by Overall a good place to stay I had no issues with the service or the room and the breakfast in the morning was better than a lot of hotels I've been to. I didn't really spend a lot of time at the hotel as I was in town for a wedding. I had spent the entire morning from 7am getting ready for the pictures and the wedding and didn't have anything to eat, so the complimentary bananas that were set out were like a godsend to me. Overall, the room wasn't bad, and it was perfect for my needs. July 30, 2014
Rated 5.0 out of 5.0 by Comfortable and convenient A very good value for a stay in Watertown, WI, a town without many hotels. Bed was very comfortable, room had everything we needed. The only "cleanliness" item that needed attention was a certain stickiness on the floor at the entry when walked on with bare feet. The staff was friendly and accommodating. Wifi was easily to log onto. Certainly would stay there again. July 30, 2014
Rated 5.0 out of 5.0 by Great service I would recommend this hotel and I would stay here if needing overnight accommodations in the Watertown area . July 29, 2014
Rated 5.0 out of 5.0 by A fantastic 3 night stay! What a wonderful experience! Our bed was very comfortable, the room was nice and quiet, clean, easy temperature control and had everything we needed. The breakfast each morning was great- lots to choose from and all of good quality! The staff was friendly and helpful whenever we needed it. The pool and hot-tub were nice, as well. We had an all-around wonderful time! July 24, 2014
Rated 5.0 out of 5.0 by Good value Clean, pleasant staff, plenty of amenities, convenient location that is close to a wide array of activities. July 21, 2014
Rated 5.0 out of 5.0 by Stay Stayed at this hotel for a family wedding. The staff was so helpful the entire time we werer there and always made sure we had everything that we needed. July 15, 2014
Rated 5.0 out of 5.0 by Good place to stay Nice facilities, Cleaned and well administer. Nice guest room and great breakfast area. Air conditioning was great and work quietly helping for a good sleep.. July 9, 2014
Rated 5.0 out of 5.0 by Why me and my family keep coming back to holiday inn chesapeake WE called the hotel to confirm our reservations Monica the Asst General Manager answered the phone and I quickly remembered why me and my family keep coming back to your hotel Monica is the happiest most friendliest professional person I have seen in a hotel ever Monica s smile and personality radiates thru out the hotel she is differently the reason we keep returning to Holiday inn Chesapeake July 9, 2014
Rated 5.0 out of 5.0 by Another pleasant visit to Watertown This was our second visit in the last three months. This time with two grandchildren. They enjoyed the pool and breakfast. We enjoyed the usual good accommodations. July 7, 2014
Rated 5.0 out of 5.0 by Great Staff The staff at this hotel were outstanding! They were helpful with directions and suggestions for restaurants, etc. They were friendly and very professional. July 4, 2014
Rated 4.0 out of 5.0 by Great Service This is our second time at this hotel. It's a great location. Will stay again. We recently stayed during the state softball tournament. The air conditioning in our rooom wasn't working. We let the front desk know and the unit was replaced by the time we arrived back in our room. July 3, 2014
Rated 4.0 out of 5.0 by clean, comfortable very friendly staff My stay was just fine, clean and quiet and the staff was very accommodating when I needed something. June 26, 2014
Rated 5.0 out of 5.0 by Ready when you arrive Love this hotel. They always find a way to out do themselves in a positive way. Just when I think they've done it all with the best possible service, they step it up a notch and get even better. Thanks for the early room, made the wedding on time in spite the long trip, terrible storms, and a need to check in early. We'll be back! June 18, 2014
Rated 5.0 out of 5.0 by Very positive experience I can't say enough good things about all the staff that I interacted with and even some that I didn't, by that I mean the kind notes left on the night stand each day by the cleaning staff, a nice touch. I'm not from the area but these people made a very positive impression and to my great pleasure found them to be a fine example of the local population. The Hotel was very well maintained both in the common areas as well as in the guest's rooms. The bed and pillows were quite comfortable. I'm fairly particular about cleanliness and they exceeded my expectations. The breakfast had a nice variety to choose from and the coffee was pretty good too. June 17, 2014
Rated 5.0 out of 5.0 by Exceeded Expectations We will be looking for Holiday Inn Express hotels in the future because of the great experience at this one. All the staff, the rooms, and the food were beyond the value we were expecting for the price we paid. This year we have traveled quite a bit, going to a few upper-medium quality hotels. Surprisingly, the rooms for this Holiday Inn were much better than any others we have had this year! June 10, 2014
Rated 3.0 out of 5.0 by Holiday Inn Express Watertown - June 2014 I have stayed at this hotel before and have always had a decent stay. I will have to say that this most recent stay was rather disappointing. The front desk staff (especially the gal when we checked in) was unpleasant and acted like it was a chore to help us. They did not have a professional appearance either. Our room ventilation system was noisy and disturbing. June 9, 2014
Rated 5.0 out of 5.0 by good stay everything was fine except was not able to connect to the internet wirelessly June 9, 2014
Rated 4.0 out of 5.0 by staff freindliness very helpful and welcoming staff; great attention to detail and availability June 4, 2014
Rated 5.0 out of 5.0 by Bed Comfortable bed but much too tall for a handicapped person to get in to and out of! What are people thinking? Otherwise a great place to stay! June 2, 2014
Rated 5.0 out of 5.0 by Clean, friendly, and comfortable stay. I stay at this Holiday Inn Express frequently for business purposes, and I am very happy with the service and the friendliness. May 27, 2014
Rated 3.0 out of 5.0 by Watertown Experience Everything generally Holiday Inn excellent. Had some difficulty with frequent but short internet interruptions. Consistent maintenance of steady internet connection has become critical to my stops. April 21, 2014
Rated 5.0 out of 5.0 by Good location I stay at this hotel 3-4 times per year when I visit central Wisconsin. I love this town and this hotels location within this town. I can walk to a variety of restaurants form this hotel. It is a comfortable hotel, makes ytou fell like home. April 16, 2014
Rated 3.0 out of 5.0 by Speed Skating Group Although we were somewhat comfortable with the amenities, (I will address that in a min.)the quality of the hotel and stay, I am concerned about the overall safety in the hotel, I am a conceal carry holder and upon arriving I see a "no weapons" sign. Fine. If I was told about this when making the reservation I would have stayed at another property. This is something I tell my friends. I did not see any security that could respond in a reasonable time. If I am going to purchase a room with no security in place because you think you are safe by trying to take away my security I will take my business else where. On a side maintenance issue. The sink and the tube backed up and stayed backed up for some time after using them. I would have loved to give my children a bath but my wife and I were concerned about what was in the drains. Moving on to the beds. I loved the fact that you have multiple choices for pillows (especially the firm pillows!!!!) I did not care so much for the hair I found sticking to the pillow case. When we found the hair it made us want to look for more.... I believe these are 2 issues that could have been avoided. April 3, 2014
Rated 5.0 out of 5.0 by LOVE HOLIDAY INN EXPRESS I always love to stay at HIE, rooms are very comfortable and the staff is very helpful,accommodating. It's almost like taking a mini vacation when I have to work out of town :-)) March 21, 2014
Rated 5.0 out of 5.0 by Great Service The staff was wonderful! Can't wait to come back!! January 20, 2014
Rated 5.0 out of 5.0 by Great place to stay, very clean Very enjoyable time spent. I always feel like I'm getting into a clean bed and I'm not afraid to take a relaxing bath in the tub. Staff is very friendly and courteous. Good breakfast too, lots of choices. January 11, 2014
Rated 5.0 out of 5.0 by wonderful people work here We needed several rooms and special accomadations for our unexpected stay. The folks in Watertown went way above our expectations. The late checkout was ecspecially appreciated. January 10, 2014
Rated 5.0 out of 5.0 by Stay at this Holiday Inn Express in Watertown, WI Hello, This is the second time I've stayed at this property - and each time was excellent. They make excellent cookies which are avilable throughout the day - the staff is great - the morning breakfast is varied and appropriate for everyone. The hotel is also located within walking distance of restaurants to eat in - and sleeping in the hotel was easy - very comfortable beds. We had a 2-bed (queen-size) room - had a microwave and refrigerator in it as well as a very nice TV and coffee pot. The TV Channel selection is a little limited especially for movie channels but otherwise all was well. I highly recommend this place for your stay in Watertown, WI! December 30, 2013
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