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Rated 4.4 out of 5 by 50 reviewers.
Rated 5.0 out of 5.0 by Enjoyable Stay Arrived to find the staff very friendly and knowledgeable of local Restrauents. Room was very clean and bed was very comfortable. Ceiling and wall above shower needed to be repainted. as paint was cracked and ceiling showed some water spots. Breakfast offered a good selection of food amd tasted good as well. Serving area was tight with just a few guests wishing to collect their foods.. April 5, 2013
Rated 3.0 out of 5.0 by Well staffed but lacking quiet surroundings The staff at the hotel is very friendly and accommodating, and the amenities within the room are fine (clean, bed is comfortable). However, my room was at the top of the stairs and I could hear guests coming up and down the stairs frequently. I caoul dalso hear a lot of noise coming from the street. Overall, I am not expecting a sound proof room but the physical structure did little to dampen any noise. April 1, 2013
Rated 4.0 out of 5.0 by Comfortable and night staff is very friendly This is the second time I have stayed at this location and i will be back. John the night front desk staff is great and very helpful. He went out of his way to find a bottle opener for me. My only complaints were my room didn't have a microwave and the morning desk staff was hard to find. It seems there is never anyone at the desk and when I did find them it was if I was bothering them. March 24, 2013
Rated 5.0 out of 5.0 by Nice accomodations, price a little high Room was clean and breakfast was good They ran out of towels during our stay March 16, 2013
Rated 5.0 out of 5.0 by food It was so nice to come in from the snow storm and to be offered hot soup and something to drink. It was great that I was given a bottle of water to have in my room!!! Everyone was so nice. The room was clean and comfortable. Thank-you for everything that you do. March 11, 2013
Rated 3.0 out of 5.0 by Small Jacuizzi bathtubs The Jacuzzi tub was really small for the amount you pay for the room. The tubs wouldn't keep the water in and the person at the desk talked to me like I was dumb and it took him a while to fix and was cranky February 8, 2013
Rated 5.0 out of 5.0 by Great Staff Very friendly staff - especially the 3rd shift person. Very helpful. Very clean room also. January 22, 2013
Rated 5.0 out of 5.0 by Holiday Inn Watertown, Wi. The staff is the best. Tracy is very warm and welcomes everyone with a warm smile and great cookies. All the staff is very kind and friendly. October 24, 2012
Rated 2.0 out of 5.0 by Make sure your business plans are in cement -otherwise a great place I always stay here when in Watertown WI and will continue to as the staff is very nice. But with that said, make sure your business plans are in cement because if they change and you have to depart earlier than intended to the management will hold you to payment for time not stayed. This happened to me and I requested to talk to the management but the staff interceded rather than let me talk directly to the management. I then had to do several emails to get credited for a night I couldn't stay due to last minute business plans changing on me. October 24, 2012
Rated 5.0 out of 5.0 by Always a Pleasure! I have a scrapbooking business and we do an event and stay at this location 4 times per year for 10 years now. It is always very clean and the staff is very accommodating and friendly. Great location and conveniently located close to shopping and restaurants. October 19, 2012
Rated 2.0 out of 5.0 by Other noisy guests ruined our stay The hotel was very loud at all hours. I understand this is not the fault of the hotel exactly, but people were slamming doors at 3am and letting the children run rampant in the halls...I'm certain the front desk MUST have heard them. We had family also staying in another part of the hotel on the same nights and they also had this experience. Upon check out, I had to wait standing at the front for several minutes, with other guests, for anyone to notice that we were there. I tried speaking loudly for someone behind the desk and someone tried to use the courtesy phone (which was broken). Eventually we had to ask a member of the breakfast crew to get someone-who was actually behind the desk and came out carrying their cell phone... We love Holiday Inn in general, and we were disappointed this time. October 12, 2012
Rated 5.0 out of 5.0 by Have stayed here for years Have stayed here once a year for many years. Excellent site, always fresh and clean. Staff is wonderful, very friendly. Will countinue to stay at this location for years to come. October 11, 2012
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