Rated 4.3 out of 5 by 286
Rated 5.0 out of 5.0 by missrome Best hotel service we have ever received
My sister and I travel together often and by far staying at this hotel has given us the most to talk about, in a good way. The staff were exceptionally helpful in everything we needed them for (even offering to let us wrap Christmas presents in the reception lobby, rather than outright refuse us access to scissors). The hotels 'take-out' service was incredibly helpful as we had not realised how we would have to go for anything, the room itself was very well laid out and as small as it was i especially appreciated the tags differentiating between the 'firm' and 'soft' pillows. The breakfast option was very well laid out in that there was an option that suits everyone and layout of the reception / front lobby / dining area meant that you never felt exposed to the other guests, staff or areas.
The overall experience of the hotel was far beyond anything I could have hoped for and when we next come down to Watford we will definitely stay there again! Well worth the price you are paying for the rooms (which are not that expensive at all)
December 19, 2014
Rated 5.0 out of 5.0 by BIGG24452 Excellent facility right next to rail station
I used the hotel because it was near to Railway station and therefore I could get in to London for a concert I was going to. The hotel far exceeded my expectations.
December 18, 2014
Rated 4.0 out of 5.0 by Sha777 Smart Basics at Watford
Holiday Inn Watford is a nice and comfortable hotel with Smart basics. You know what you would be getting, no surprises. Even the breakfast has not changed in the last 3 years ! Ha Ha. Same menu - No change everyday.
December 16, 2014
Rated 4.0 out of 5.0 by timburton9 comfortable
moneys worth and helpful dispite the small problem I had they accommodated us by switching rooms. Overall a good stay!
December 16, 2014
Rated 5.0 out of 5.0 by hissey perfect
This was the second time we stayed at the holiday inn Watford. Yet again the staff were very helpful and friendly. They were also pleasant to the kids which always makes a difference. The hotel was clean and the food good. Would definitely come back a 3rd time..
December 13, 2014
Rated 5.0 out of 5.0 by Maggie1954 Great staff, good location for Harry Potter Studio tour
I loved the location of the hotel, it was just a few hundred yards away from the train station and only 10 minutes from the Warner Bros studio tour.
Staff were very helpful and recommended a lovely Italian restaurant (L'Artista) which is a nice 15-20 minute walk away, just time to build up an appetite.
Breakfast was good, not a huge cooked breakfast selection as there were only 3 hot items but they were all well prepared and plenty of other options available.
Room was good and, unlike other hotels I've stayed in, was not overheated and stuffy, well done!
December 12, 2014
Rated 5.0 out of 5.0 by JRaz Breakfast Sausage
i can only praise the quality of the rooms, the staff on reception who were very helpful and friendly, and the breakfast.
My stay has changed my view of Holiday Inn Express from basic, functional and cheap, to affordable quality.
I travel a lot for my work and we have a long standing joke that you can judge the quality of a hotel by the quality of the breakfast sausage.
This can range from sawdust to excellent,
These were excellent
December 4, 2014
Rated 4.0 out of 5.0 by STEN8146 General Stay
I am a regular customer and as aleays the staff are extremely frioendly and th check in and check out extremely efficient and quick
December 1, 2014