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Rated 4.3 out of 5 by 41 reviewers.
Rated 4.0 out of 5.0 by Noisy A/C outside window Solid HIE hotel with all standard facilities and services. My room had a noisy air conditioning unit (not connected to my room) right outside the window. I like to sleep with a window slightly open for fresh air and the noise woke me several times during the night. November 25, 2013
Rated 3.0 out of 5.0 by Convenient location Like this hotel for central location to Santa Cruz - Monterey areas. Beds a little firm but room overall was good. Breakfast a plus! November 24, 2013
Rated 5.0 out of 5.0 by Great Place to Relax I have stayed at the Watsonville Holiday Express Inn for several years, and I'm never disappointed. It's friendly, clean, and right in the middle of any shopping you desire... T. Brown. November 7, 2013
Rated 5.0 out of 5.0 by Loved it We really enjoyed the property and loved the pool, being inside the grounds. Nice room. October 18, 2013
Rated 4.0 out of 5.0 by Enjoyable Stay! We had a wonderful time in our brief visit to your hotel. Loved the pool and pancakes easy to make. Especially loved the location... only 5 minutes from our favorite ice cream place, Foster Freeze. I would suggest adding that to your website on local eateries :-) Thanks for a great stay! October 4, 2013
Rated 4.0 out of 5.0 by Good for its Value I enjoyed the room with my family and the available amenities especially the indoor pool and gym. Overall it was good for its value and for a weekend stay. Thanks September 11, 2013
Rated 4.0 out of 5.0 by Great stay , Great price We stayed in several hotels in the San Francisco area during a five day period in August. This hotel is by far the best experience we had out of all , both in accommodations and price. From now on we will be booking all of our stays in Holiday Inns. Many of the higher priced hotels we stayed in are just that. They need to visit a Holiday Inn to see how things are done. August 31, 2013
Rated 4.0 out of 5.0 by great location WE always go to Manresa State Beach which is a little over 2 hour drive from our home.. So after spending the whole day at the beach with carring chairs, pop ups, ice chest and bbq. It was great to just drive about 3 miles up the road, and relax in hotel, sit in spa and swim, Breakfast is always great.... It was very clean hotel. Bed was a little on the hard side, but over all room was spacious. I will stay there again... Thanks Jami August 28, 2013
Rated 4.0 out of 5.0 by Shower I had issues with the shower curtain. A lot of water is getting around the curtain and onto the floor because the volume of water and the weight of the shower curtain fabric. The floor system can only absorb this for a period of time especially the upper floors before it breaks down the flooring, subflooring, sheetrock and threshold. August 21, 2013
Rated 1.0 out of 5.0 by terrible service at front desk This was one of the most miserable experiences with front desk personnel (Maria) who was rude and difficult and failed to honor reservations made by others in our party. There was no manager on site, and the only contact with the manager was via voicemail, and only through Maria. The price of the hotel was was above what similar hotels charge that I have stayed at in the area. I will never stay at this hotel again, and will recommend that anyone I know not stay there. Maria should be transferred to a non-public position. July 26, 2013
Rated 5.0 out of 5.0 by Comfortable and well-located Location is great, room is clean and quiet. Will definitely come back to stay in future. July 11, 2013
Rated 5.0 out of 5.0 by Good stay Fantastic selection of channels. Our room had a bedroom and a small living room. Both rooms had TVs. Comfortable stay. July 9, 2013
Rated 2.0 out of 5.0 by Terrible rooms Because we were traveling with an 98yo disabled women that needed to be watched at night, I made a reservation for adjoining rooms. I called the night before arrival and was assured that I had adjoining rooms. Upon arrival, I was told my rooms were together. The rooms were actually across from each other. We asked the front desk to switch rooms, because room 311 had an adjoing door. The person was not concerned with my reguest, and told me they couldn't do anything about it. Since we were staying two nights, I again asked if they could change for the second night. They again said they couldn't do anything, and didn't even try checking their computer. We happen to run into the people that were in the adjoining room the next morning, and they said that they had NOT asked for an adjoining room, since they all stayed in the same room, and they would of gladly moved, if they had been asked. We ended up not using 312 and staying in 311, so we paid for a room for two nights that we didn't use June 29, 2013
Rated 4.0 out of 5.0 by Expensive Holiday inn express yes. Value for what you get no. June 13, 2013
Rated 5.0 out of 5.0 by Helpful and Friendly Staff I have stayed at this Holiday Inn Express twice now. My experiences have been entirely consistent--the desk staff is friendly and helpful and the facilities are clean and comfortable. I will be staying there any time my work takes me to Watsonville. June 9, 2013
Rated 4.0 out of 5.0 by Convenient to Santa Cruz and Monterrey Met expectations nothing fancy but everything needed was included. June 6, 2013
Rated 5.0 out of 5.0 by Late-night check-in a breeze When you check-in after midnight at a hotel there is almost always a problem......except at this Holiday Inn Express. The whole process was less than 2 minutes thanks to a very efficient and genuinely friendly night clerk. I regularly have problems with late check-ins at hotels that charge double... or more. Thanks. May 28, 2013
Rated 4.0 out of 5.0 by Good Value The hotel is reasonably priced for its proximity to the Santa Cruz area and the staff was very friendly and efficient. The only thing that I would add would be a universal gym or free weights for the exercise room. All else was great. May 19, 2013
Rated 5.0 out of 5.0 by Home away from Home Very clean and nice place to stay. For long stays it does not have a full kitchenette (need small dishwasher and stove). Staff are wonderful! April 25, 2013
Rated 5.0 out of 5.0 by Excellent We have stayed many times at this Holiday Inn and have never been disappointed with any accommodation. Our only sadness is when there is no availability. April 12, 2013
Rated 5.0 out of 5.0 by Nice Place! This Holiday Inn is very clean and has great staff! Pool is a little small if you like to swim for exercise. Great place for vacation stay, if for business it gets a little loud with children especially on the weekend. April 2, 2013
Rated 5.0 out of 5.0 by Nonni's Family I always stay at this hotel when I want to go to Monterey or Santa Cruz. It is in-between both. The indoor pool and breakfast are excellent. The staff is very helpful and courteous. Will always come back to this Holiday Inn Express. Thank you for a great weekend. March 16, 2013
Rated 5.0 out of 5.0 by Clean and Comfortable Spent nights here on a business trip. Holiday Inn Express in Watsonville is on a busy street but the rooms are quiet. Everything is kept super clean. The staff is extremely helpful and friendly. After working a long day away from home, I felt welcomed and relaxed at this hotel. My room even smelled fresh upon my return each day. GREAT JOB!! March 13, 2013
Rated 5.0 out of 5.0 by Great business hotel I have stayed at the HIE Watsonville six time in the last 4 months. The rooms are consistently clean, well provisioned and quite. The staff are very helpful and able to answer my questions. I would recommend this hotel to business travelers. March 5, 2013
Rated 5.0 out of 5.0 by Great Service and Spacious Indoor Pool A newer property in great shape. Staff all the way up to the general manager were friendly and helpful, and seemed sincere. The indoor pool and hot tub area is spacious. I'm sure it is a pleasant surprise for travellers who do not realize that central and northern California beach weather is not as warm as their southern cousins. January 15, 2013
Rated 4.0 out of 5.0 by Great Service! The young lady at the desk in the evening who checked us in was so professional and congenial . She even provided us a 'goodie' bag of snacks! December 13, 2012
Rated 5.0 out of 5.0 by Great staff!! Although I did not like the breakfast at all (no flavor), I totally enjoyed my stay at the Holiday Inn Express Watsonville. The staff there is incredibly accomodating and thorough! Especially Rosa at the front desk! Give that girl a raise! I stayed there from March through most of December in 2012 and she made me feel like I was home. :) December 6, 2012
Rated 5.0 out of 5.0 by Wow great visit We had a great visit the bed was firm but relaxing. The indoor heated pool was enjoyed by all. The breakfast was both dynamic and fulfilling. We will utilize your facility again. Only negative was that our room was near stairs back door and ice maker which all made it a bit noisy at times but nothing too extreme. Thanks! November 30, 2012
Rated 4.0 out of 5.0 by Best Stay in Watsonville - as long as you are not Telecommunicating I spend a great deal of time in Watsonville and have had the opportunity to stay almost everywhere in the area. The Price to Comfort/Cleanliness level is spectacular. Rooms are always clean, smell clean and appear updated (flat screen / DirectTv). The ONLY downside between H-Express and its competition - is the Network. If you want to telecommunicate or watch Hulu - forget about it. Bandwidth is awful, even when corded to the wall. Yes, I keep going back - I'm an asthmatic and I need a place that is clean and mildew free. H-Express is my home, several weeks a month. November 20, 2012
Rated 5.0 out of 5.0 by friendly staff When i first arrive, the staff ask which floor i would like. I was surprise to have an option. This is a first since almost all hotel just assign your room without asking. November 15, 2012
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