Rated 3.8 out of 5 by 68
Rated 5.0 out of 5.0 by Wisgal accepts dogs
I always return to this hotel when I visit Milwaukee
The location is great, easy to get off highway, available shopping and restaurants and they take small dogs with a 1 time small pet fee. Free breakfast bar is good too
December 4, 2013
Rated 5.0 out of 5.0 by LM50 Comfortable stay
We had a very good experience at this hotel and you were 5 minutes away from everything we needed. Our room was warm,clean & inviting. Your breakfast was more than we expected for a complimentary breakfast. I wouldn't hesitate to return ifwe were in the area again.
November 16, 2013
Rated 5.0 out of 5.0 by Chuck112013 Service and overall experience
As a retired person we do a lot of weekend adventures visiting a variety of motel, hotels and bed and breakfast facilities.
We spent 3 days and two nights at the Holiday Inn express. Our group and personal needs could not have been better met. The facilities were perfect and ALL staff were cordial and welcoming. I highly recommend the Milwaukee Holiday Inn Express to anyone needing small or large group accomodations.
November 14, 2013
Rated 1.0 out of 5.0 by MSfrmGA Not up to Holiday Inn standards
This is just a 'old-wine-in-a-new-bottle' property. The pictures don't tell the whole story. This is is a renovated property and the signs are all over the place especially the bathrooms!
Housekeeping standards were unacceptable as there was a tissue floating in the toilet when I opened the toilet cover. Hair was all over the room! Yuck! Bulb on the writing desk lamp - Kaput! As for the pillows that were labeled Firm or Soft but you couldn't figure out which was which as they were the same firmness. Obviously the housekeeping staff didn't care which pillow cover to put on them.
Check in wasn't a good experience either. Staff wasn't as friendly as what I am used to. Being a Gold Member level, there was no welcome gift offered or the courtesy of extending some points. When asked, I was told they don't offer this! But then was told (as if I was being done a favor) if I wanted a bottle of water! Sorry, but no thanks!
Half the breakfast trays were empty at 8am the next day when I went for breakfast.
I was booked for this same hotel the next week. Immediately canceled the reservation and rebooked at the nearby Crowne Plaza. Don't mind paying a little extra and staying in a clean hotel instead of this MOTEL...
November 2, 2013
Rated 3.0 out of 5.0 by cooper82 decebt stay
The room cards deactivate super easy if you have the card in your left pocker and a phone in your right don't plan in it working to get in your room. My room smelled like smoke really bad and it was a little run down. Good rates for the stay and very friendly staff so I would still have to say it was a decent stay.
October 29, 2013
Rated 5.0 out of 5.0 by Pops67 JUST AS EXPECTED - GOOD EXPERIENCE
All aspects of the stay met my expectations - courteous and helpful staff, clean room, good breakfast, convenient location.
October 25, 2013
Rated 1.0 out of 5.0 by Rick9261 very disappointed
First of all let me start out, my wife and I have been staying at this property for 18 years, and we are very disappointed. We made reservations for two rooms, we checked in on Friday October 18, 2013 at 3 p.m. We confirm with the front desk on our second room that we had reserved for my parents, the front desk confirmed the reservation for both rooms, and all information is in the system (in there name, check in October 19, 2013) Saturday night my parents show up, went to the front desk to check in, and they have no reservation in there name, and on top it they were completely booked, my parents had to actually go across the street to another hotel and on top of it was their anniversary, I don't think we'll ever stay at this property again.
That just showed us, that the front desk help really does not care, just a job, It's a shame.
October 23, 2013
Rated 5.0 out of 5.0 by SteveRB Holiday Inn Express Milwaukee West
Great staff, hotel was clean, everything in order. Parking a little tight, but that is because it is a popular hotel. Restaurants, grocery store, mall all very close. We got a suite for 3 of us, will stay here again the next time in the area. I must comment on the staff again, very friendly and professional.
October 22, 2013