Rated 4.0 out of 5 by 257
Rated 4.0 out of 5.0 by nrichar Clean, comfortable, inviting and quiet.
Arrived about 9 p.m. having made on-line reservation and they had no record of it. Showed them the printed copy and they finally realized I had erred and made the reservation for the PRIOR night! Desk clerk found me a room anyway and got the rate to w/in $5 of my on-line rate, but said she couldn't do anything about the prior night charge for being a no-show. I called IHG after my return home, explained my error, and pled my case that they weren't out the money cuz I stayed the next nite. Was told the location needed to decide, but they would send a note to them and I'd hear w/in 48 hours from location manager. Got an email only 12 hours later telling me they would credit the first night. VERY PLEASED WITH IHG AND THIS PROPERTY for their responsiveness on what was clearly my error. Oh, and the property was clean, comfortable, inviting (lobby) and quiet. Well located for our visit between Elm Grove and Wauwatosa. Will stay here again....
August 29, 2015
Rated 5.0 out of 5.0 by 3DBT A welcoming stay
After a long drive across the state of Wisconsin, and coming into Milwaukee in the rain, the sun broke out just as I arrived at the front door - a good omen to be certain. The lobby is quite wonderful and spacious and the front desk is clearly visible as one enters the space. Fresh hot coffee was available, and pancakes were available as well, although I did not participate in this.
Breakfast was very good - a hot breakfast with eggs, sausage and bacon, along with all the trimmings. Yogurt and cereal is available, as well as juices and coffee.
Nice stay - great bed and pillows - easily accessed - friendly and accommodating staff, what more is there to like?
August 28, 2015
Rated 4.0 out of 5.0 by GFVulcan Weekend get a way
Nice location, adequate area to walk our dog and waste bags were available. Well lit parking lot. Only negative was that our room was on the third floor above the main entrance and outdoor seating area, and between 11:00 PM - 1:00 AM was a bit noisy from people out front smoking and joking. Otherwise, it was a pleasant stay and will stay again.
August 25, 2015