Rated 4.0 out of 5 by 205
Rated 5.0 out of 5.0 by jeffd72 Great Service
The service was excellent. The double beds were a little hard for my taste.
May 20, 2015
Rated 5.0 out of 5.0 by doctor87 Hotel clean, staff friendly
Our stay was enjoyable, relaxing and staff was helpful! We would stay again if/when we are in the area.
May 20, 2015
Rated 5.0 out of 5.0 by GMcky Impeccable service
My wife and I saved a rocking horse my son rode with enthusiasm and a big smile for 25 years in order to give it to his first child. When riding the horse he broke the metal supports which we had to reorder. Well we never opened up the parts box until we arrived at the HIX. We did not bring any tools with to assemble the rocking horse and the front desk asked the maintenance person to help us out with some tools. When we opened it up to assemble it, there were parts missing. The maintenance man was there and he could sense our disappointment. He looked over all the parts to see if he could help. There was nothing we could do. Well he went to his computer and looked up the company and this item and found out this horse was recalled for safety reasons. He went out of his way to come back to our room with a flyer he printed from the company to give to us. We were so thankful and we didn't feel so bad about assembling the rocking horse. The best part is when we showed the horse to our son for his birthday and a picture of him riding it. He literally broke down and when we told him the story - he said that the maintenance man went above and beyond for us. We all extended a special thanks and one of the reasons why we will always come back to this hotel. Many thanks again.
May 19, 2015