Rated 4.5 out of 5 by 54
Rated 5.0 out of 5.0 by IMRJ Housekeeping staff excellent
Thank you for being so nice about not being able to clean our room at the normal time. We were attending a wedding and our timing was unusual and when we came home that evening our room was perfect. Thanks.
August 26, 2014
Rated 5.0 out of 5.0 by luv2stay Comfortable bed/room
We stay at this hotel frequently. The front desk staff is always polite and accommodating. We usually stay in a king room with sofa bed. The extra seating makes the room comfortable. The cleaning staff came around rather early (9:45) and wanted to know whether we were leaving for the day. We said it would be another 30 min. and they didn't seem very happy about that. Even though the hotel seemed full, we shouldn't be made to feel that we have to rush out of our room that early when they had plenty of other rooms to clean. Other than that, this is a great location and well cared for property.
August 19, 2014
Rated 5.0 out of 5.0 by Mikejoneswi Great Customer Service
Excellent customer service, if only the retail stores could get it right.
August 18, 2014
Rated 5.0 out of 5.0 by Mikejoneswi Great front end service
I didn't care for the double beds, but was happy to be allowed to check in early. The front end staff assist on the telephone when I called asking by indicting I was a Platinum elite member could I check in early. Upon arrival the person I had spoken too had left but turn over notes to her relief indicating my desires. That was very professional and not much seen in today times. The person who checked me in Rosa was very kind, nice, professional and had a Smile out of this world. Keep up the great job.
August 17, 2014
Rated 5.0 out of 5.0 by Cmad Great hotel - great ammenities
We loved staying here - the rooms were clean, quiet and well appointed. The happy hour was GREAT. Wish the breakfast had been a little more (more choices, more homemade, etc.) but overall were very happy with our choice to stay here!
August 14, 2014
Rated 5.0 out of 5.0 by RMC1 Nice Hotel and Location
Easy to get to and not far from interstate. Excellent experience. The staff was very nice and responsive. The water pressure for shower was OK, but just average. Everything else was stellar.
August 13, 2014
Rated 5.0 out of 5.0 by motoverda Friendly and Helpful attendants.
Enjoyed my stay. Would like to have complimentary shower caps
August 7, 2014
Rated 5.0 out of 5.0 by baseball mom in northland Great night staff and manager
Very helpful to ensure you have a good stay at their facility. I was impressed that the manager took the time to call me personally about my complaint of full size beds vs big/tall teenager boys I had.
August 6, 2014
Rated 5.0 out of 5.0 by King57 Nice but
Overall a nice place to stay and quiet. That is AFTER I unplugged the guest refrigerator to stop it from making noise. Everything else was perfect.
July 28, 2014
Rated 5.0 out of 5.0 by Sirdar Great Hotel in the Suburbs...
Room was most comfortable and quiet. 15 minutes from downtown and one can avoid parking issues and and the other challenges of urban hotels. Nice safe suburban location with an excellent staff, clean rooms, and plenty of parking. Recommended location.
July 28, 2014
Rated 5.0 out of 5.0 front desk was very nice
I loved the pool but did not like that people from the dining area could see you.
July 22, 2014
Rated 5.0 out of 5.0 by Ed2058 Quiet, clean rooms in a great location
Location was very convenient to attend a diving meet with my daughters. The area had a good variety of restaurants and convenient shopping.
July 14, 2014
Rated 5.0 out of 5.0 by sharp02 friendly staff
lovely place to stay, much beauty to see. I'd love to returm when I can spend more time to see more of Meredith and surrounding lakes.
June 30, 2014
Rated 4.0 out of 5.0 by Udel-Family Personal family visit
We had to come up for a funeral, I am an avid Holiday Inn guest. I recommend these hotels all the time, the only issue and problem in Mequon is the lighting around the building. To dark, add lighting and cameras to save guests from being vandalized and possibly hurt. The pool hours also need to be extended.
Other than that it was a nice peaceful stay and gave easy access to the highways.
June 21, 2014
Rated 4.0 out of 5.0 by Cruz86 Great Hotel
This hotel had great service and everything was well maintained. There was also two complimentary drinks, which was a great bonus.
June 16, 2014
Rated 4.0 out of 5.0 by drusty Nice, but could be better
Nice, clean hotel. Great location for our needs.
Room was great and relaxing. Bed Pillows could be better.
Breakfast was the big negative. The lack of fruit, eggs that were not edible, and watered down orange juice were examples.
June 12, 2014
Rated 4.0 out of 5.0 by kdog32 No Hot tub
Wish when booking that I would have known that there was no hot tub. Also the breakfast had no flavor to it.
June 2, 2014
Rated 5.0 out of 5.0 by Brewer72 Very nice hotel
We went to Milwaukee to take in a Brewer game. We had a very pleasant stay, even with the baby crying across the hall, which we could only hear if we were in the hallway. There were plenty of choices for breakfast, and was kept very well stocked. Somebody was always making sure there were enough eggs, sausage , bacon, etc.
The gentlemen at the front desk was very polite and helpful.
May 1, 2014
Rated 4.0 out of 5.0 Greatest Staff & service this side of the Mississippi!
My mother and I stayed at this hotel. My mom's first time and my third time.
The young woman who checked us in was very friendly and remembered me from previous stays, which is a nice feeling. Unfortunately, for the life of me, cannot remember her name.
The day we were to check out, my mom got very sick. She was very faint, weak and could not move. She was at the bathroom door. I went to her and it was obvious that I was not able to move her. I quickly opened the door to see if anyone was around to help me and Thank God housekeeping and your WONDERFUL Manager Rosa was there. It took 4 of us to get my mom back to the bed. And my mother only weighs a little over 100#. Rosa was kind enough to call 911 and my mom was transported to the ER. On the way out, I told Rosa that I/we may have to spend an extra night. Rosa said "no problem". My mother was released from the ER, however, the doctor did not want her to travel that day. Diego was the evening night clerk (when we got back) and was very nice and compassionate. When we checked out the next day, Rosa was on duty and came around the desk and gave my 93 yr old mom a hug. It is not only reassuring and comforting to know that there is "someone" who knows the circumstances and is genuinely concerned. Housekeeping staff were also very nice. It's a good thing a male housekeeper was available and he made it much easier to get my mom to the bed. When we came back the room had been cleaned and looked great.
Rano, who is the Happy Hour hostess is a great person. She is friendly, happy and wants everyone to have a good experience while at the Holiday Inn Express. My vote for a Friday "Happy Hour" is cast! .
Breakfast staff is also very congenial. The staff were very attentive to my mom who uses a walker. The ONLY disappointment I could mention (an is not really a big deal) is the food choices for breakfast. Bagels, bread and pastries seem to be "old" since they are hard.
We (mom and I) will be returning on April 30 and look forward to seeing familiar smiling and welcoming faces.
I would say that the staff you have now are excellent and I would not trade them for all the tea in China.
Thank you to staff who were attentive, compassionate and caring. I truly believe it was genuine.
Pat K. Priority Club Member
April 16, 2014
Rated 5.0 out of 5.0 by Bearcwboy SUCH A GREAT ROOM
The room was so nice at this unit. I enjoyed my stay very much. It was clean and well maintained. Finally a unit with plenty of TV Channels. That is the shortcoming of so many of the units,
April 7, 2014
Rated 5.0 out of 5.0 by Markv7192 Highly recommended
The staff here are wonderful. Very attentive and polite. If there is anything I need, all I have to do is ask. Breakfast is good and is the same at other express locations. This location is is easy to get to and is a little more quiet than other MKE locations. Very relaxing. Highly recommended!!
April 3, 2014
Rated 1.0 out of 5.0 by K & B Worst experience ever
We have been to many hotels in the past 5 months due to our kids being in swim and hockey. This has been our worst experience with a hotel! First, our rooms we booked weren't next to each other (all other hotels didn't have this problem) . Next our room was freezing (58) . Who keeps their rooms below 68 at least? Comfortable would have been 70. Finally . The continental breakfast was a horrible experience . Guests spilled the bacon pan twice where my family each got A piece if that !! Obviously the guests were clumsy and didn't care or your pans tipped over real easily . Never had a continental breakfast where my five kids didn't get what they wanted in food and they aren't picky . We will not be at staying at this establishment again! We have stayed at numerous holiday inn expresses/holiday inns around the world and this one was not up to par.
March 28, 2014
Rated 4.0 out of 5.0 by farside nice hotel but linens and in room coffee pot need attention - no other complaints
Hotel is a bit out of the way but a nice find. The sheets need to be updated and a better coffee pot in the room but other than that no complaints. Very quiet room and friendly staff.
February 14, 2014
Rated 5.0 out of 5.0 by Scott60 Nice hotel, bed too hard
All in all this was a very good hotel, excellent actually. The staff was very friendly and helpful. The room was very nice. The bed was too hard for me though. Not an issue just at this hotel, it is typical for Holiday Inn's and Expresses. I don't like firm beds, and this one was very firm. I wish IHG would get Sleep Number beds so those of us that don't like firm beds can get a good nights sleep.
January 14, 2014
Rated 4.0 out of 5.0 by Bubbsy weekend visit
I stayed here the weekend of my sons wedding. The room was comfortable and I had a huge bathroom in the Presidential suite. The furniture in the sitting area was a bit dated, but comfortable. My only complaint would be that there was no hot water in the lobby for tea. I didnt want to use the coffee maker in the room and early in the evening there was hot water but once it ran out it was not replaced. The breakfast was nice with hot pancakes!.
January 1, 2014
Rated 3.0 out of 5.0 by Leo05 Swim stay
Our stayed at the hotel was ok. We thought it be a lot nicer. We had a nonsmoking room and it still smells like smoke. The room needs to be more update. the room didn't have a microwave or a frige. It was a walking distance to the Aquatic place which is nice. Over all experience it was ok!??? We hope next time if we stay there it would be more updated it. That was our first time stayed in Milwaukee.
November 28, 2013
Rated 4.0 out of 5.0 by cspanner Solid choice for business.
Nothing too exciting here, but a nice comfortable stay. Fitness center is basically two treadmills, but I used one, so better than nothing. During the week they have a free happy hour, which was nice. Room was clean, hotel was quiet, staff was helpful and friendly.
November 11, 2013
Rated 5.0 out of 5.0 by CloLane Very nice place to stay.
The hotel is clean and quiet, has friendly staff and a decent breakfast. Easy parking and access to other restaurants. Suggestions would be a heat lamp in the bathroom and 1/2 & 1/2 creamers with the room coffee service.
November 11, 2013
Rated 5.0 out of 5.0 by garhoe The best Holiday Inn I have stayed in to date
I stay at a Holiday Inn twice a month if not more for a week at a time and I can say that around the country I have not recieved better service than at this one! The staff greeted me every time I saw someone and when I arrived, I arrived ahead of schedule they were able to get me in a room no problem! Thank you!
October 28, 2013
Rated 4.0 out of 5.0 by Kressie Great place to stay
Only had one issue with my door sticking however the staff came to help immediately. Room was very clean and comfortable. Price was very affordable. Breakfast was delicious.
October 18, 2013