Rated 4.3 out of 5 by 61
Rated 5.0 out of 5.0 Easy access to rooms and comfortable bed
The desk staff were very efficient with getting us a ground floor room. Every one was friendly and eager to assist us in any way they could. Enjoyable stay.
July 29, 2014
Rated 5.0 out of 5.0 by Becky73 Awesome stay!
I can't say enough good things! We stayed in a family suite, which was awesome! Very roomy. Staff was most helpful and friendly. Even gave us a late check out time so we could attend some scheduled meetings in town. Love it! Will definitely go back! :)
July 23, 2014
Rated 5.0 out of 5.0 Best In The USA
I travel all around the country and stay at HIE every chance I get. The one in Waxahachie is the best. Bar none. The staff (from registration to dining to house keeping) bends over backwards to accommodate.
July 14, 2014
Rated 4.0 out of 5.0 by fourpackerbackers Great Service and Rewards Perks!
Gal at the front desk was GREAT (Kristen, I believe)! She was well informed of the area and was competent in giving us directions, as our GPS took us to the middle of nowhere. She was warm and welcoming upon arrival and greeted us with IHG reward member "gifts" (water and trail mix). She took pride in the hotel. We were also upgraded to a Corner King Suite which was HUGE! Unit had two loveseat sized couches, a chair, several side tables, a desk, a kitchenette, two TV's, a king size bed and a separate bathroom. Again it was HUGE! While it was not perfect (some stains, carpet wear, etc), it was definitely above average. My only real complaint is that the bathroom vanity was not made for a shorter person, it was difficult using the sink because it was quite deep and tall. Also, there was some sort of dirty tubing under the vanity that was visible and not very attractive to look at. GREAT water pressure in the shower! Breakfast was the standard Holiday Inn Express buffet, which has always been satisfactory. Would recommend and stay here again if in the area, especially with the IHG reward member perks.
July 9, 2014
Rated 4.0 out of 5.0 by Win12345 Non smoking room had the smell of smoke.
Overall the hotel experience was good. The only complaint I had was that our non-smoking room smelled like smoke. We specifically noted non smoking on the special request. We did notify the front desk, but no accommodations were made. The minute we walked into the room my 7 yr old said "dad, it smells like smoke in the here. He has asthma and fortunately it did not affect him too badly. My recommendation would be to pay attention to detail to ensure that your customers are provide with quality service and a great experience. Thank you...
July 2, 2014
Rated 3.0 out of 5.0 by sonny0729 good value
the hotel was clean and staff was very friendly.mattress felt like it had dip in middle so we kept rolling toward it. found hair in the gravy and on plates
July 1, 2014
Rated 4.0 out of 5.0 by khey GOOD ACCOMODATION
Our AC was not working properly that night and the staff did want to accommodate us and change rooms but we refuse that night and just wait till morning because our kids is sleeping already. We did had a great night after that. Things happen, i understand, but they accommodated us and that was important.
June 26, 2014
Rated 5.0 out of 5.0 by SCPO Grumpy Great relaxing room.
Very nice Holiday Inn Express. We were able to get a very good nights sleep. We were very comfortable and able to kick back and relax from our drive that day and get ready for the next leg or our trip.
June 26, 2014