Rated 4.4 out of 5 by 185
Rated 5.0 out of 5.0 by RR traveler 2016-02 Felt welcome from the moment I pulled into parking lot
Traveling and was close to Waxahachielindale. Walked in and had best experience ever with front desk. Storey at the desk greeted me with great enthusiasm. Efficiently got me checked in and answered the couple of questions I had. Was politely curious about my reasons for travel and suggested that my employer could get favorable rates if interested. Suggested I look into ihg bonus program.
Hotel is in great condition.
I slept in and did not eat breakfast on property
Experience will cause me to return if I am in the area again.
February 5, 2016
Rated 5.0 out of 5.0 by bethann46 Great Front Desk Staff
We were displaced by the tornadoes that hit Texas on December 26, 2015. Our insurance company made arrangements for us to stay at the Holiday Inn Express and Suites. Upon arrival, the staff was prompt and courteous. They treated us like family and took care of whatever we needed.
Throughout our stay, any problems we had, and addressed with them, was taken care of. They were cheerful, respectful and helpful. The hotel was quite clean, and what problems we had with the cleaning staff was promptly taken care of by the Front Desk staff.
The breakfast leaved a bit to be desired, but at least they had some things that were warm, or that you could make. Overall, it was much, much better than could be expected.
February 2, 2016
Rated 5.0 out of 5.0 by EP3398 Great suite room for great price
Was an awesome Hotel with helpful staff, comfortable pillows and a great suite room for the price.
February 1, 2016
Rated 5.0 out of 5.0 by BusinessNomad Clean and Comfotable
The reason I enjoy staying at the Holiday Inn Express when I am traveling on business is because they are always so consistent. The rooms are clean and the beds are fresh and comfortable. The staff at the hotel in Waxahachie are always polite and cheerful whenever I stay there.
February 1, 2016
Rated 5.0 out of 5.0 by drb2016 Clean and comfortable
Room was clean and bed was comfortable. Hotel is in walking distance of stores and restaurants. Main entrance is on one way westbound feeder road, but can access by turning into Chili's to come in from the back of the property.
January 21, 2016
Rated 5.0 out of 5.0 by Bill15000 Great Room / Great Service
Was greeted by Staff and informed that I had reached Sprire status and would be upgraded. The Check In Staff at desk seemed genuinely happy that they could upgrade my room.Felt very welcome. Room was a corner Suite that was very comfortable and open. Will surely stay here again next time I am in town.
January 11, 2016
Rated 5.0 out of 5.0 by Spartan1979 Waxahachie Stop Over
Staff was very friendly starting from the front desk checkin to the wait staff in the restaurant. The hotel was very clean and meets or exceeds the standards you come to expect from a Holiday Inn Express.
January 3, 2016
Rated 2.0 out of 5.0 by dfghjkl;wertyuiop[ Poor Room Service
Room was not serviced by the maid after the first night.
Note from maid stated room was not serviced due to a Do Not Disturb hanger on the door. The hanger was left on the INSIDE where it lived. I was out of the room from 9:30 am all day until 8:00 pm. Not pleasant to arrive back to full trash cans, unmade beds, and used towels!! I complained to the on-duty desk clerk. He gave me a $10 room rate credit upon checkout. Apparently the maids only check on their assigned rooms once daily (just long enough to fill out a "form") Not happy, but will continue to stay at their chain motels.
December 26, 2015