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Rated 4.2 out of 5 by 40 reviewers.
Rated 5.0 out of 5.0 by Nice and New Nice hotel and since it was new it had it's advantages. February 3, 2014
Rated 4.0 out of 5.0 by great service The hotel staff gave good service and were friendly. The bed was a little too firm for my liking but husband thot it was good. January 17, 2014
Rated 5.0 out of 5.0 by Nice hotel staff Front desk staff was very nice. Knowing that we have 4 persons in the room, she gave us four bags of goodies as a benefit of being an IHG rewards club member. Normally I only receive one bag from other hotels. January 2, 2014
Rated 5.0 out of 5.0 by Great Time I rented the 2 room suite for the weekend after Christmas. My family gathered at the hotel and we all had a wonderful time. I really want to point out that the staff, in particular the front desk clerks, were all excellent. They were courteous and pleasant and eager to fulfill any requests that we had. I come to Waxahachie often and will make this my place to stay! January 2, 2014
Rated 4.0 out of 5.0 by Bed Not sure if all the rooms have the same bed but we were given a handicap room and the bed was very hard, so with my back problem I did not sleep well. I travel a lot and have found Holiday Inn beds to be very confortable. But this was not. Got in late so did not request to change rooms so tolerated the bed. The staff was great so no fault of Thiers. Just figured it was due to the room being a handicap room. If I stay there again I will check with them to see if they have the standard bed that all the other Holiday Inn's have had. Good location...Ken December 25, 2013
Rated 5.0 out of 5.0 by Comfortable place to stay This hotel is clean, convenient to restaurants and other businesses. The staff is very friendly. The breakfast is good (check out the pancake machine). Only disappointment is missing the Manager's Receptiom after a hard day's work. That used to be the signature amenity. November 2, 2013
Rated 2.0 out of 5.0 by worst cusomer service I was in this property almost about 4/5 month ago. I had no good experience that time also . I did not want to come to this property again. But I did not realize until I got there.I was hoping things might have improved . It was the coldest welcome I had ever received. I believe it was the same staff last time also .She was on the live chat over the cell phone ,unwillingly stand up and checked me in. No recognition of IHG reward club member . The room was not properly cleaned .I came down to request room change, she was still on chat over the phone, did not pay attention. Feel bad I will not go there again November 1, 2013
Rated 5.0 out of 5.0 by Room & Hotel Very nice hotel and clean room. Everything worked well and was very comfortable. I enjoyed the stay and will stay again when in the area. November 1, 2013
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