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Rated 3.9 out of 5 by 18 reviewers.
Rated 5.0 out of 5.0 by The Best in the System My husband and I travel over 300 days a year for business, and have stayed in many HI Express Hotels. This is my favorite one. Nothing is forgotten and our stay is always very pleasant. Anything needed is provided right away to make your stay...the Best. I highly recommend this hotel and location. January 26, 2013
Rated 5.0 out of 5.0 by Wonderful time I really enjoyed my stay at this Holiday Inn Express. I am a big coffee drinker and it was just perfect for me. January 25, 2013
Rated 3.0 out of 5.0 by Good express hotel for reward points We were passing through the Dallas area on our way to Houston. This hotel was an excellent value. The staff was very good and the room (a suite) was excellent. The only complaint I have is the breakfast. The pancake machine was not working and the biskets were hard. The food had been under the warmers way too long and should have been replaced. We did go to breakfast a little late (9am), but the food still should be fresh. This is the reason I marked the hotel down to 3 stars. January 15, 2013
Rated 1.0 out of 5.0 by Great Service & Outstanding Breakfast This property is very clean, the staff was friendly and helpful! The breakfast was great. The food was fresh, hot, clean and tasty! January 2, 2013
Rated 1.0 out of 5.0 by Gravy on the desk We checked into this hotel after midnight after traveling in the car for 6.5 hours with two small children. Needless to say, we were very tired! When we arrived in the room we set our stuff on the desk, only narrowly missing a big puddle of GRAVY! That's right, GRAVY. There was gravy on the desk in our guest room. We called to see if there were any other rooms available that would accommodate our family. The front desk staff just said "NO". They were unapologetic about the fact that our room was not clean and did nothing to right the situation. We were so tired that we just decided to wipe down all of the surfaces ourselves and go to bed. The next morning I left my name and number at the front desk and asked for the Manager to call me when she got in. The front desk staff was once again, not helpful or informative. I waited around for about an hour and half to talk to the Manager (who they said would be in in half an hour) but she never showed. Before I left I asked them again to have the Manager call me. She never did. We will not be staying at this HIExpress again! November 30, 2012
Rated 5.0 out of 5.0 by Nice, quiet, comfortable Room was very nice. Clean, cool, and quiet. Very good stay. November 2, 2012
Rated 5.0 out of 5.0 by Great accommodations at reasonable rates. The room was comfortable and very clean. Staff was accommodating and eager to meet our needs. This hotel is conveniently located to a variety of restaurants and shopping, many of which are within walking distance. The elevator did quit working on the last night of my stay, which was an inconvenience being on the 3rd floor. The staff was apologetic and assuring it would be operable first thing the next morning and it was. Would definitely stay at this hotel again. October 22, 2012
Rated 5.0 out of 5.0 by Great Staff! The manager is amazing. She and her staff are extra friendly and helpful. If local television channels were available, it would have been even better {so my husband could have watched the collegiate afternoon game}. October 19, 2012
Rated 2.0 out of 5.0 by Attitudes WILL NOT be staying here again. It WAS NOT worth the money spent for 2 rooms (3 days). The hotel is nice (appearance wise), but the staff and the accommodations were TERRIBLE. October 12, 2012
Rated 5.0 out of 5.0 by Great stay! We'll be back! I need to change my nickname to HAPPY CAMPER! So accomodating and gracious! Very helpful. Delicious breakfast - we will be back. Clean rooms, excellent pool, etc. Treated us like members! :) October 10, 2012
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