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Rated 4.5 out of 5 by 209 reviewers.
Rated 5.0 out of 5.0 by Overall good experience All was as good or better than I expected. The hotel was clean, friendly and comfortable. I will look for HIE hotels in the future. September 19, 2014
Rated 5.0 out of 5.0 by Great visit Great staff, nice facility, love those mountains.. September 18, 2014
Rated 5.0 out of 5.0 by Entrance from street to hotel The entrance is small and difficult to spot and to navigate. Although the hotel is on a hill, it appears that the entrance needs re-engineered to make it easier to spot and to enter/exit. Would suggest a second entry/exit lower on the hill. September 17, 2014
Rated 5.0 out of 5.0 by Professional and friendly staff! Check in and check out was a breeze made easy by the friendly front desk staff. The staff as attentive to the breakfast buffet making sure there was enough food for us. Our stay could not have been any nicer , it was near perfect! September 12, 2014
Rated 5.0 out of 5.0 by Comfortable and Convenient location This place is a find. It reminded me more of a premium hotel than what you might expect from a Holiday Inn. I am not knocking Holiday Inn here, and while you would generally expect a solid product from Holiday Inn, I didn't anticipate ending up in the 5 star hotel that we ended up in. We would definitely stay again in a heart beat next time we are in the Shenendoah Valley. September 10, 2014
Rated 5.0 out of 5.0 by Suite for little up cost Extremely friendly and helpful reception manager at check-in and check-out. Easy access from Interstate 64. Comfortable suite with Jacuzzi. September 9, 2014
Rated 5.0 out of 5.0 by Good Service Pool Area Mold The service at the desk was great. The pool area wall was being worked on and the wall by the hot tub was ripped open and had what looked like black mold. They should put up a screen to shield the work when not actually working. The bathroom door to toilet had about 1/2 inch clearance and made the bathroom seem cramped. September 9, 2014
Rated 1.0 out of 5.0 by This place has really gone down hill Bugs in the hallway, sink did not drain, hot water on the wrong side, Breakfast bar was not kept stocked well! I used to like this hotel, but it has really gone down hill. I was never asked how my stay was. As a Platinum member I stay in a lot of Holiday Inns. This was a free night for my loyalty. What a waste. This is my last stay at this hotel. Happy that it was only one night. September 8, 2014
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