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Rated 4.5 out of 5 by 196 reviewers.
Rated 5.0 out of 5.0 by Have stayed at this hotel many times. I have visited this area for business purposes many times since mid 2011. The hotel is always clean and kept up. The front desk personnel and other staff are always polite and accommodating. There are several restaurants within walking distance and the morning buffet is one of the best I have seen at a Holiday Inn Express and I have seen a lot of them. Highly recommended! July 24, 2013
Rated 5.0 out of 5.0 by Great place We stayed here at the end of the skyline drive trip. We have always trusted Holiday Expressses! We are never disappointed! Comfy beds, beautiful rooms, great breakfast. July 14, 2013
Rated 5.0 out of 5.0 by Nice hotel with great service The whole family enjoyed this hotel. Front desk staff was wonderful. Check-in was easy. The room was nice and comfortable. Nice stay over spot to relax before the longer trip. July 13, 2013
Rated 5.0 out of 5.0 by Waynesboro Excellent stay. Room always clean and comfortable. Bathrooms always clean and neat. We always feel comfortable there. July 12, 2013
Rated 5.0 out of 5.0 by Comfortable bed, great service, good location We arrived on a motorcycle in a downpour and were very happy to get dry and have a chance to do a load of clothes before hitting the road the next morning. Each member of the staff was very friendly and attentive to our needs. Great location to get a meal. July 11, 2013
Rated 5.0 out of 5.0 by Visit SKYLINE DRIVE & the BLUE RIDGE This Inn is located 6 miles from the southern entry of the Skyline and northern end of the Blue Ridge. As a motorcyclist, start at Front Royal. Allow 5 hours riding time to see all 105 miles of twisties, deer and bears. Than a perfect night in a quality Inn located next to an Outback Steak House. Start the next morning with a great breakfast and ride to Fancy Gap for an unforgettable dining experience. The Waynesboro Inn desk clerks made our stay extra special. Thanks to the Sterling welcome. July 8, 2013
Rated 2.0 out of 5.0 by First Bad Expierence With an IHG Hotel I will start by saying the front desk staff and breakfast bar staff were amazing. The front desk staff was accommodating and sympathetic to the horrible room condition. My family and I checked into a king room with a sofa bed at approximately 11 pm on a Friday night. The sofa bed had dirty sheets and a blanket left on from the previous tenant. The room had a musky scent as if water had been standing in the room for weeks. The carpet and sheets were damp from moisture in the air. The room had a spot for a refrigerator but the was no refrigerator present. We tried to tough it out but the smell became unbearable. Once we alerted the front desk, they moved us to another room immediately. I only stay at IHG hotels and this was the only bad experience I have ever had. July 7, 2013
Rated 3.0 out of 5.0 by If you like quirky, you'll love this place Only motel I ever found to have the reception desk on the SECOND floor - granted the driveway and reception are on the same level. The layout of the hotel makes you want a piece of cheese as a reward for finding your room. There is no wi-fi in the room, and the business office is on the THIRD floor. The breakfast room layout was designed by the same guy who does corn mazes for a living. Note, I was NOT recognized as a Rewards Member! July 7, 2013
Rated 4.0 out of 5.0 by beds great place...nice beds....good food...the pull out beds mattress was not good, not much to it. July 7, 2013
Rated 5.0 out of 5.0 by Staff is more than willing.... We stayed at the HI in Waynesboro for a swim meet (3 days). Although the room was not exactly as I expected (my fault for reserving online - got a king bed instead of 2 queens) the staff tried in every way possible to help remedy the situation...and were very kind in doing so. The hotel was booked solid because of the swim meet, and the staff did an excellent job keeping up, breakfast was even ready early (many had to be at the pool before breakfast started)....After the meet, we switched hotels to be with the team....but due to issues with the other hotel, we had to move. We called this hotel to see if they could accommodate us, and they did! The staff went above and beyond, getting us all fed even before we checked in, and getting us all rooms near each other (5 rooms total). The rooms were clean, the lobby and other areas well kept, and all the staff were extremely friendly and willing to help us. I recommend this hotel and look forward to staying there again next year for the same meet! June 30, 2013
Rated 5.0 out of 5.0 by Great accomodations -Room ,Food ,Pool and Service The Staff were very nice at check-in and offered information on our opportunities while a guest at Waynesboro. Every time we met with or passed staff they were very cordial and made us feel very special. Lobby- fruit and water provided daily and the go bag was a nice touch as wechecked out. High ly Recommend this Holiday Inn Express. June 26, 2013
Rated 5.0 out of 5.0 by Very clean room and great Breakfast. Very nice hotel, the room was very clean and the breakfast choices were very tasty, the eggs and sausages were hot and restocked promptly. June 26, 2013
Rated 4.0 out of 5.0 by Poor breakfast bAR Our stay was comfortable and clean and checkin although slow ok. My major complaint was the breakfast bar a program I appreciate causing me to stay at HIE whenever possible. We are usually traveling somewhere in the mornings and like the ability to eat a decent breakfast without having to stop and waste an hours time in traveling. This bar was truly exasperating. There were no eggs, no sausage, and no bacon. The hardboiled egg compartment was a forth full of water on every egg I went to pick. Additionally the area was so small for such a nice hotel that there was no place to eat. It was amazing that there was such a big lobby where no one was in and one of the smallest dining areas in a HIE June 21, 2013
Rated 4.0 out of 5.0 by Great place to stay Stayed here for a funeral last week. Overall had a good experience. Only problem requersterd a non-smoking room which was across from a smoking room. I still smelled the smoke and requestef to be changed but no room were available. Other than than, we had a good stay. Also, ddid not recognition for Priority Club Members and did not get anything additional. June 15, 2013
Rated 5.0 out of 5.0 by Very nice hotel; professional staff Very nice hotel with comfortable beds and clean rooms. The staff was professional and friendly. Snack bags were provided upon arrival and we noticed fresh fruit, cookies, and drinks available in the lobby for all guests; for a small fee you could even buy ice cream. The breakfast bar was excellent; adequate variety. We appreciated the overall clean/neat appearance of this hotel. It was the first thing we noticed. June 9, 2013
Rated 5.0 out of 5.0 by Great value, super-friendly staff. convenient location along 64. Right off 64 in Waynesboro, this is a great value for the business traveler or someone visiting Wintergreen or the surrounding area. This is actually the closest place to stay if you are heading to Afton Mountain/Blue Ridge/Skyline Drive for cycling/running or sightseeing. Comfortable, clean, good breakfast for being free, everything you would expect. I stay here when I am in the area. There is also a Starbucks right across the street, just an FYI :) June 9, 2013
Rated 4.0 out of 5.0 by Nice hotel for a getaway Recently, my girlfriend and I randomly chose this location for a girls getaway weekend. We were greeted promptly and made to feel welcome. The accommodations were clean and comfortable. The breakfast staff was very friendly. The only aspect of our stay that we were disappointed in was the appearance of the pool area the morning after our arrival. We had planned to use the pool and hot tub. However, a wedding party had used it previously and the condition of the area was not inviting. We made sure to mention it upon check-out and apologies were made. I personally thought that the room rate was a little high for the Waynesboro VA location in comparison to my next reservation made in Charleston SC. June 8, 2013
Rated 5.0 out of 5.0 by Great Staff Upon check-in and check-out the staff was knowledgeable and friendly. Air Condition did not work, but was still comfortable. June 7, 2013
Rated 4.0 out of 5.0 by service and rate. When we requested early arrival since we had to change clothes in order to get to a 2 p.m. funeral service of a dear friend, the clerk not only got us the room immediately, but gave us a bereavement rate; which we didn't know about. The clerk was most gracious. June 6, 2013
Rated 5.0 out of 5.0 by Great Experience Excellent. Only downside was marked mildew smell in elevator. I didn't take off for it as overall experience was great. Even better was proximity (next door) of Outback Steak House. June 3, 2013
Rated 5.0 out of 5.0 by Overall, one of the best hotels I have stayed. Room was totally clean and comfortable. Breakfast was excellent. There was a good variety to choose from and plenty of seating was provided. Staff was friendly and the service was top notch. They also provided snack bags containing a granola bar, apple and bottle of water which was a thoughtful perk. We used these for a lunch stop on the way home. The lobby is big, bright, and the seating comfortable. We found it pleasant to sit and relax. It was very convenient to have restaurants in walking distance. There was plenty to do in the surrounding area such as Skyline Drive, Blue Ridge Parkway, Stauton, etc. We had a very nice stay and would highly recommend this hotel. June 2, 2013
Rated 5.0 out of 5.0 by A Diamond in the rough I rarely can say that all catagories are great, but at this location it is true. The customer service folks were Very attentive, rooms clean, pool nice / Hot tub hot, and reasonably priced compared to there local competition. Food was actually very good for a hotel breakfast buffet, and they always had coffee, which is my weakness. :) Great job local team! May 31, 2013
Rated 5.0 out of 5.0 by Great Stay Staff and Stay was great......No complains what so ever... May 29, 2013
Rated 5.0 out of 5.0 by Breakfast Area The breakfast area is small compared to other HI's we have stayed at. To complicate that, there were people sitting in the breakfast area playinng on computers. As a result there was not enough tables for people who wanted to sit and eat breakfast. There are other public areas where they can play on computers and should not be allowed to do so in the breakfast area during breakfast hours. May 28, 2013
Rated 4.0 out of 5.0 by Breakfast bar area was too congested Recommend spreading it out so it is easier to get what you need. Should be scrambled eggs, pancakes and waffles at all times as a minimum choice. May 26, 2013
Rated 5.0 out of 5.0 by Golf trip We cannot say enough good things about the hotel. We have been coming down and staying for 4 days in April and May for over 10 years. Great service, great people, great accommodations - that's why we keep coming back We heartily recommend this hotel for anyone in the area. May 26, 2013
Rated 3.0 out of 5.0 by Average Stay I arrived after four in the afternoon, only to find that my room was not ready. After a four hour trip that was something I did not want to hear. I had to demand for my room to be switched. I really enjoy staying at the Holiday Inn Express in Lexington. I will not be staying at the one in Waynesboro May 21, 2013
Rated 5.0 out of 5.0 by Very clean and staff is wonderful. Our Granddaughter is in Waynesboro and we visit often. This is the motel we choose to stay in. Great location, wonderful staff, good breakfast,clean rooms and quiet. I would like the price to be a little better but its not bad. May 17, 2013
Rated 4.0 out of 5.0 by Comfortable hotel and the front desk staff were excellent. The hotel was pleasant and the front desk staff were accommodating above and beyond most front desk staff. They went out of their way to make our stay special. Thank you for a nice evening. May 9, 2013
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