Rated 4.1 out of 5 by 14
Rated 1.0 out of 5.0 Poor Customer Service
Rooms were not ready upon arrival. We checked in at 3:30 pm only to be told (by the owner) as we were getting on to the elevator that "the maid might still be cleaning our room". Check in time is 3:00 pm. We were in town for a funeral and didnt have time to deal with that. Once we got to our room it was still being cleaned and the air conditioner was broken and had leaked all over the floor. The hotel was knowledgable of this issue. We later found out that my Uncle was put in this same room the day before (they had to move him also). Once we were moved the room they gave us was dirty...so we had to be moved again. Later in the evening my brother checked in to his room at 10:30 at night only to find out that his room had not been cleaned yet...so again he had to be moved. The owner did not seem concerned at all with our issues from the begining. He had very poor cusotmer service and could actually take lessons from his manager Tammie who tried to make up for the poor stay the next day. If she had been there the entire time I am sure the stay would have been much more enjoyable. We will not be staying in this Hotel or any other Holiday Inn Express again.
May 21, 2013
Rated 5.0 out of 5.0 by smc46 Our New Home Away from Home
Our son recently moved to Weatherford from Mansfield. Our stay was wonderful. What a treat to have chocolate chip cookies and the delightful orange water waiting in the lobby. We enjoyed a delicious breakfast during the week we were there. Pool and spa just what we needed after a long day of unpacking boxes, cleaning, etc. Staff was exceptional. Thank you for making our stay so comfortable and welcoming.
May 10, 2013
Rated 5.0 out of 5.0 by Fredo91 Great place to stay
Stayed for business and enjoyed my stay. Staff were helpful
with all my needs. Will stay again.
April 22, 2013
Rated 5.0 out of 5.0 by Kitty64 Great service
Had a great experience at this hotel, eveyone was very friendly and helpful. Breakfast was great the hotel is very nice.
April 2, 2013
Rated 5.0 out of 5.0 by HMarieH Beautiful Hotel
Had a great time relaxing in the hot tub while the kids played in the pool. Very nice hotel with friendly staff that were helpful.
March 27, 2013
Rated 5.0 out of 5.0 by DebH7 Great Place to stay!
The staff was wonderful. We were greeted with fresh chocolate chip cookies and orange water in the lobby. The rooms were clean and very comfortable. Breakfast had a good variety of foods and everything tasted great! Would recomend this hotel to anyone.
March 24, 2013
Rated 5.0 out of 5.0 by bigearl great service
We were very happy with our stay. The room was comfortable and we had a nice hot breakfast the next morning.
March 14, 2013
Rated 5.0 out of 5.0 by frequentraveller49 Great Stay
I travel to Weatherford frequently for business and have stayed at most of the hotels in Weatherford and I like this one the best. I have never experienced a problem here. I guess my favorite part is the fact that the rooms are so luxurious.
March 11, 2013