Rated 4.1 out of 5 by 123
Rated 3.0 out of 5.0 Room and bed met expectation, but disappointed with breakfast
Provide better seating in breakfast area. People randomly seated at counter height table leaving only one or two available chairs between them. Was not able to seat our family of four together at the counter height table. There were only 2 standard height tables in the breakfast room. Both were occupied when our family arrived for breakfast.
April 22, 2015
Rated 5.0 out of 5.0 by Ms. R. Great room and jacuzzi.
I love my room with the Jacuzzi. Plenty of towels. Good way to spend the evening.
April 22, 2015
Rated 1.0 out of 5.0 by Inspector 1223 Bad Experience
One day the manager raised his voice to discipline a staff member. It was uncomfortable to pass by the front lobby while this was happening. HI Express is known for their cinnamon rolls. One morning they had none at the breakfast area. However, the breakfast experience was much better (especially on a weekend) where the lady set up the area before they opened (breakfast was ready when we passed by). Helped us to start work early that day, thanks! I stayed in a suite on third floor, however, found ants in the room. The washing clothes was free of charge, however, be prepared to wait 45 minutes for the machine to finish its cycle. Tried different settings with same results. You do pay $1 for the dryer. However, you will need to wait another 45 minutes for your clothes. Even after 45 minutes the jeans were not completely dry. Had to hang them in my room so they could finish drying. Maybe the dryer vent needs cleaning.
April 20, 2015