Rated 4.6 out of 5 by 98
Rated 5.0 out of 5.0 by DanD Will stay again!
Great proprty with a top notch staff. I was upgraded to a suite which was very spacious, with an extremely comfortable bed. There was one minor issue but the staff went above and beyond with their response. I will stay here again on my next trip to the area.
February 23, 2014
Rated 5.0 out of 5.0 by Alex&Liz28 Great Expirence
Stayed for Valentines day and they had upgrade us to a king suite!!! Love the IHG Reward program. The Staff was very nice. The room was comfy and super clean. I will definitely go back again.
February 21, 2014
Rated 5.0 out of 5.0 by Janice2014 I'm hooked on Holiday Inn Express
The room was clean and cozy. Bed was soft, which was a major plus since we stayed 3 nights! The breakfast was amazing! No joke. Not your typical so-so, "it will do for on the run" kind of breakfast. They had a pancake machine that was not only cool but made amazing hot hotcakes! I couldn't wait to wake up each morning to go down to eat breakfast! And the staff droped by everyone's table each morning to visit and see how everyone's stay was going! Loved it. Felt like royalty! Great value for our money. ***Already made reservations to stay there again!
February 4, 2014
Rated 5.0 out of 5.0 by EnglishPaul As usual - Great staff and well managed
Like coming home thanks to Kim and Sonya.
I stop in hotels 3 weeks out of 4 across the entire USA and this Hotel clearly stands out amongst all the other chains or members of this chain.
Why ? .... entirely down to the excellent team of staff and management who go the extra yard to make a very tired business traveller comfortable.
Smiling faces, attentive, approachable and great communications with there customers - 100% unequivocally recommended
February 3, 2014
Rated 5.0 out of 5.0 by Jahd Excellent Service
Hotel Staff do really know how to attend to the needs of their guest. Hotel staff are commended for their Excellent Service
January 27, 2014
Rated 5.0 out of 5.0 by Tuffcat Great staff
Staff was very fun and nice! Room was great, and beer night really the spot after gettin off work!!
January 12, 2014
Rated 5.0 out of 5.0 by Wade007 Best Service Ever!
This is a great hotel. As a Platinum IHG member, I can honestly say I have some experience here. If I have to come to the Houston area, I always stay here. Great location and fun dining close by, not to mention the Space Center.
All that is fine, but the biggest reason I come here is the service. The entire staff is some of the best I have ever met. Blanca always has a smile for me and never skips a beat when it comes to customer care. I would give this hotel 5 stars simply due to her alone. This is the place to stay when you are in Houston!
January 9, 2014
Rated 4.0 out of 5.0 by travelinp13 The place to stay in this area!
We stay here when visiting relatives in Friendswood. The location is great and the hotel very comfortable and clean.
We always sleep well as their beds are VERY comfortable.
*wish list--make up mirror, bath shower gel and perhaps more than just bananas for fruit at breakfast.
--these items are NOT deal breakers though, just a wish list!
January 3, 2014