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Rated 4.6 out of 5 by 197 reviewers.
Rated 5.0 out of 5.0 by Enjoyable stay Hotel was excellent and staff was very courteous! Complimentary breakfast exceeded my expectations. November 12, 2014
Rated 5.0 out of 5.0 by Great Hotel We would recommend this hotel and already have reservations for next March. The staff and hotel were great! The room was very nice and comfortable. Had a very good nights rest. We choose to stay at this location partly because Holiday Inn Express locations closer to Galveston are more expensive. The hotel is a little hard to find, but worth it. Desk clerk says they hope to have a new sign soon, on the interstate service road. November 11, 2014
Rated 5.0 out of 5.0 by Great visit I was in Houston for 10 days for work. The staff was friendly. I was able to relax when I wasn't at work. Only complaint would be that they changed the wifi password halfway through my visit and I had to go to the front desk lat at night to figure out what it was changed to. November 7, 2014
Rated 4.0 out of 5.0 by Breakfast Needs Some Work We have stayed at a number of Holiday Inn Express hotels. The breakfast is pretty much the same at all of them, and could use some improvement. First of all, the gravy for the "biscuits and gravy" was only luke warm. Not good. Secondly, the breakfast sausage patties are like they were boiled not fried. You need to switch to link sausage and brown them. The cinnamon rolls, even with the plastic covers, are generally dry. The hard boiled eggs are rubbery. Other than that, it was OK. Even though the breakfasts are free, we generally go somewhere else. November 5, 2014
Rated 5.0 out of 5.0 by City Bowling Tournement Stayed two nights, great new property. Because of construction, you can miss the enterance if you are not careful. Needs better exit to Bay Area Boulevard. November 5, 2014
Rated 5.0 out of 5.0 by I received the exceptional hotel stay I expect from HIE's I thoroughly enjoyed my stay at this HIE location. As usual the room was clean with plenty of towels and other amenities. In this room I had a suite which made my stay that much more comfortable. What always makes the difference for me when staying somewhere like HIE is the professionalism of the staff. Tiffany greeted me like a VIP when I first walked into the hotel for check in. She promptly checked me in under 5 minutes. She made it look so effortless. During my stay, whenever she saw me, she would greet me and ask if I needed anything. This made me really like this location. Besides that, every was fine. I will say it was hard to flip thru the channels on the TV (figuring out what was what). And on Saturday housekeeping FORGOT MY REGULAR COFFEE FOR THE MACHINE!! But guess who gave me one with a smile when I asked for it. Right, Tiffany! So it was a good time overall! October 30, 2014
Rated 5.0 out of 5.0 by Excelente Estadia durante mas de 2 meses Excelente trato por parte del personal durante mi estadia del 15 de julio hasta el 7 de octubre de 2014, el hotel es comodo, se encuentra en buen punto de acceso y cerca de un mall, la alberca se encontraba siempre limpia, el unico detalle que considero mal es el tiempo que estuvo fuera de servicio el jacuzzi, de ahi en fuera es altamente recomendable. La comida es buena, el personal del front desk siempre esta atento a las necesidades del cliente. Gracias, volvere a hospedarme ahi!!!!!!!!! October 29, 2014
Rated 5.0 out of 5.0 by Very friendly staff, mattress was wonderful! Had a great week, staff was excellent and friendly. I have a bad back and am very sensitive to other mattresses. Their matrtress was wonderful, actually slept better on it than on my temper pedic I have at home. Plan coming back every quarter with my business travel. October 28, 2014
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