Rated 4.0 out of 5.0 by NYCJ Nice and clean
Very nice and clean hotel with friendly staff but a bit too far away from the downtown area. Everything was great except for too few choices for breakfast and the quality of breakfast amenities (what happened to glasses from glass instead of foam, metal flatware instead of plastic and ceramic cups instead of paper... such service is fine for a summer bbq but not for a hotel). Otherwise it was a great experience.
March 3, 2013
Rated 5.0 out of 5.0 by IL2TX2013 Great place to stay and it is close to everything
We stayed with this hotel for 2 nights on our way to San Antonio Tx. The staff at the front desk were very helpful, the rooms were very clean and the beds were very confortable. We have stayed with Holiday Inn for a total of 9 nights and they were all very clean and confortable.
February 27, 2013
Rated 5.0 out of 5.0 by mikeb42 Awesome
The staff are great the rooms are clean. great place to stay
February 23, 2013
Rated 5.0 out of 5.0 by pam88 Great place!
Second time to stay there. Great service and friendly staff.
February 21, 2013
Rated 5.0 out of 5.0 by GsRain Great people and service
Last year I was not in area so was unable stay at this hotel. I always stay here when in town. Great staff and well maintained property. When there is a project that is close, I bring our men as well. The Owners are always making sure we are comfortable and taken care of. If I were to make one suggestion, it would be to have a social cocktail event two or three nights during the week for the business travelers. Several other HEI properites we use across the country have those and they are always a big sucess.
January 24, 2013
Rated 4.0 out of 5.0 by Doc7166 Quite and Relaxing
This Holiday Inn Express was located just off of IH45 and I would never have known. The road noise was non-existent and the room was very comfortable. I really enjoyed my stay. Would recommend this Holiday Inn.
January 19, 2013
Rated 5.0 out of 5.0 by Ken1957 Great Hotel
Great Beds as always with the undated Holiday Inn properties, very courtious staff and attentive, Great property would highly recomend!!!
December 28, 2012
Rated 4.0 out of 5.0 by pigmy712 Hard to Find but ok once you get there
Our first choice when traveling is Holiday Inn Express becuase you know what you are going to get and prices are on par with other hotels in this class.
There was one huge exception to convienience for this hotel and there is nothing the staff can do about it. When you are heading south on I45 and take the exit ramp the GPS unit tells you to there is a right turn on to the road leading to the hotel which sits about 100 yards back from the feeder street in an open field but the turn is blocked.. The staff said everyone using a GPS has this problem. The turn is blocked by a string of traffic control poles about 3 ft high so no GPS can tell they exist and the GPS then takes you for a joy ride which you don't want to do in the Houston area. The huge sign for the hotel is not noticeable because it is before the end of the sting of poles and you are busy watching traffic. Knowing the general location of the hotel from Google Maps probably hurt more than helped.
The solution is to take the exit before Bay Area Blvd and stay right through the intersection so you are to the right of the sting of poles and can make the turn. This information should be on the website.
December 23, 2012
Rated 5.0 out of 5.0 by ElevatorManLarry A two week stay
I recently spent two weeks at this HI Express. It was one of the best hotel experiences I have ever had. I travel regularly on business and prefer HI Express. This property is comfortable, quiet, clean, and the staff are all excellent. My business takes me to the Houston / Galveston area frequently. I will stay at this hotel and consider it my home away from home.
With a room overlooking the back side of the hotel you can enjoy the early morning visit by a small herd of deer. The shopping center next door is easily within walking distance and there are many places to dine within a very short distance.
I actually look forward to my next visit.
December 8, 2012
Rated 5.0 out of 5.0 by Cruiser64 Great location, xlarge room, friendly service
We chose the hotel as it was close to the Space Center - they even arranged to shuttle us there and back at our convenience! Driver dropped us off at restaurant for dinner on way back and gave us directions to walk after. Super friendly front desk employee, clean, quiet room, and very new. Would definitely book there again!
December 6, 2012
Rated 5.0 out of 5.0 by ladytravels Baybrook Mall Convenience
Immensely enjoyed my stay at this Holiday Inn Express. It is very convenient to Baybrook Mall, Almeda Mall, and the Johnson Space Center. It is set back from I-45 so you do not hear the traffic noise, but is very close to shopping, dining, and main thoroughfares. Easy access to I-45 if you wish to drive to the Tanger Outlets or to Galveston for The Strand or the beaches.
Good breakfast choices and very clean facilities. Outdoor pool for the Texas sunshine.
December 4, 2012
Rated 5.0 out of 5.0 by ElevatorMan Home away from home
I stayed at the Webster Texas HI Express for 2 weeks on business. I prefer HI Express properties whenever I travel and. I have always had good luck. This hotel is one of the best I have ever stayed in. The room was quiet - very quiet. The view out the back of the hotel is an open field and woods. Each morning deer come out into the field to graze. The staff took care of my every need. Two weeks is a long time to be on the road and every comfort is appreciated. There is shopping and dining all within walking distance or a short drive. I was even able to run on some mornings around the shopping center and back to the hotel. Business will have me going to the Houston / Galveston area in the future. I will always stay at this hotel. Thanks to the excellent staff for making me feel at home.
November 22, 2012
Rated 3.0 out of 5.0 CLOSE TO MALL AND LOCATION IS GREAT FOR OUT OF TOWNERS
I visited durning a convention time and during my resting time i could hear the staff cleaning and setting up for the conference. I didn't think that was great as i was trying to rest in my room. The staff on the other hand are friendly people and the location is great for shopping and getting on -off the highway!
November 6, 2012
Rated 5.0 out of 5.0 by Heyboom New Holiday Inn Express
We stayed here on our way down to Galveston for a Cruise. The property is very new and in excellent condition. The young lady at the front desk on check-in was friendly, smiling, and made us feel welcome. The room was immaculate as it was new. The room had a nice sized flat screen and a large selection of channels. Breakfast was typical for a Holiday Inn express. There is a mall and numerous shops, stores, and restaurants close by. This came in handy for last minute purchases prior to the cruise. There was an outdoor pool and jacuzzi that looked nice, but we did not use them. A good experience overall.
September 30, 2012
Rated 5.0 out of 5.0 by Denise1 Great service and comfortable room.
I had a wonderful stay at the Holiday Inn Express. From the moment I pulled up in the driveway to entering my hotel room. The front desk receptionist were very friendly and very helpful in getting me settle. My room was very clean and comfortable. The breakfast bar was very nice. The hotel is very modern and really nicely decorated. It looked like a 4 star hotel. Very nice. I would highly recommend anyone to stay. My only con would be that I found it hard to get to the hotel if your not familiar with the area...and you arrive at night.
September 24, 2012
Rated 4.0 out of 5.0 by Travelgal bonus wheel
The hotel was clean every time I have stayed there. I have been upgraded to suite, but didn't have any problem with water on the bathroom floor.
What is a little goofy is the wheel at the front desk that until my last visit always landed on "snack", which I'm not interested in and so decline the snack and just take a water. Well, this last time I actually landed on extra points, so I laughed and explained that I thought the wheel was just rigged to land on snacks. Unfortunately, these extra "points" are not shown on my account yet, so perhaps that takes a little longer to credit.
I agree with everyone else that the breakfast is edible, but not very appetizing; however, it is the typical Holiday Inn Express layout. I didn't find this hotel's breakfast any different than any other HI Express across the country #I stay at a lot of hotels#.
September 24, 2012
Rated 5.0 out of 5.0 by craig52 The best stay ever
Out of ten this is a twenty. This stay was a life saver for my family. With 10 adults and 6 children there is never a time you would think everything would go right. This hotel made the differnce. The staff was great. Not just the front desk but the whole group from housekeeping, breakfast care taker, pool worker, general mait.: all all were helpful. even the general manager helpedus. We stayed four days and 3 nights. Your picking of eating places, directions to the places we needed to go, and your abilities to help us rest was the greatest. Do not change a thing at this hotel. It is perfect as it is. I now have family in the houston area I will stay here from now on. I have stayed at the double tree in houston several times but I did not recieve the care from them as i recieve from here. Keep up the good work. I will stay here from now on. Thank you so much.
September 17, 2012
Rated 5.0 out of 5.0 by Tennis12 Tennis Champ Tourney Stay
I have this particular hotel marked as one of my favorites if you are in the ClearLake/Friendswood/Deer Park area. It's right off 45.
The hotel is very clean and well decorated. Our beds were very comfortable and the a/c was quiet in our room. My only disappointment is the breakfast. No Carne & Pappas!
There is just scrambled eggs and pancakes. So either sleep in or go out for breakfast.
September 15, 2012
Rated 5.0 out of 5.0 by TFS73 Great Servicce
The young lady that coverered the night shift knows what customer service is. She went above her job to make sure I enjoyed my stay.
September 12, 2012
Rated 5.0 out of 5.0 by Kawgirl Great HIE!
The manager was very present and accommodating to any needs. The staff was wonderful, especially the breakfast server Sandra. She stayed very diligent to cleaning the area and taking care of any needs of the guests. The room was amazing! Only suggestion was the workout room. One treadmill didn't work and the elliptical was a bit older. Pool was great, including hot tubs and individual cabanas. Just wish I had more time to spend there! Overall, great place to stay! Good location to all the area has to offer, including Houston.
September 3, 2012
Rated 3.0 out of 5.0 by doxCali The entire bathroom was flooded after every shower
I had a room with a Jacuzzi (that was nice).
However, the room was small and poorly layout (which did not bother me.
The main issue was that every time I shower, the entire bathroom floor was totally wet. The bathroom glass door did not contain the water inside the shower. So, I had to throw all the tower on the bathroom floor.
The hotel said they would move me to another room, but never happened!
July 10, 2012
Rated 5.0 out of 5.0 by Tinkerbell Served it's purpose
We were on route to Galveston for a cruise and stopped at this hotel after our flight in to Houston. It was clean, and served it's purpose for a short stay..
July 10, 2012
Rated 5.0 out of 5.0 by jnnfbrss Great room, Great price!
Great hotel. The rooms are tastefully decorated . customer service was excellent. Great value.
July 10, 2012