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Rated 4.6 out of 5 by 174 reviewers.
Rated 5.0 out of 5.0 by Quiet, Clean and Comfortable This hotel was very nice and new. It was clean, quiet and comfortable. August 25, 2014
Rated 5.0 out of 5.0 MWoodard Hotel is conveniently located to I-45, yet there is no noise inside the property. Rooms were fresh August 25, 2014
Rated 5.0 out of 5.0 by Place of Hospitality I recently stayed at the Webster Hotel and was simply blown away by the Hospitality of the Entire Team. Due to my business purpose in Webster I consequently made several trips and found each trip equally as great as the one before. While on one of my trips, I received a call, late night early morning that my Dad was very ill and I had to leave abruptly. I informed the front desk that I was leaving and wasn't sure if and when I would return. To make a long story short, my Dad passed away the next morning. I eventually returned to the Hotel the following week and upon arriving to my room late at night to hopefully get a good night's rest, I found a beautiful fruit and snack basket and a sympathy card that had been signed by staff members. Needless to say, I felt like I was more than just a customer. I felt like the staff was family sharing my loss. My job duties include staff training and hospitality. What a kind gesture that will stay with me a lifetime that I will share with others for years to come. To the Webster Staff, I want to say "thanks I Love all of you so much". Ed August 24, 2014
Rated 5.0 out of 5.0 by Great value, comfortable beds. We wanted to stay in Galveston, but this was as close as we could get in a Holiday Inn Express. It was a little hard to get to from the exit, but once there we were greeted by a friendly staff. The room was great as Holiday Inn Expresses almost always are, and the price was very reasonable. The only issue we had was with the wireless internet, especially in the evening. We travel to Galveston often, and like to stay there, but if we can't get a room there we will stay here again. It is only 30 minutes away. August 24, 2014
Rated 5.0 out of 5.0 by Great Staff is key for a Great Experience From checkin to checkout, the entire staff at this facility brought their 'A-Game'. I am a repeat customer at this hotel because the staff is friendly, helpful, and professional. The rooms are very clean and well kept, and breakfast and afternoon reception snacks make me feel like a valued and welcomed guest! August 22, 2014
Rated 4.0 out of 5.0 by Slept Like A Baby Our suite was nice and the king size bed was very comfortable. The WIFI had problems the first day but it was fixed promptly. The staff was courteous and helpful. The breakfast ok not the best. August 12, 2014
Rated 5.0 out of 5.0 by Great Service & quiet, Comfortable Rooms The staff at this HIE was friendly, helpful, & gracious. The rooms were clean & the beds were comfortable. Despite the considerable construction going on near the hotel, the noise created by it did not disturb our business conference or our sleep. August 11, 2014
Rated 5.0 out of 5.0 by Great bed and friendly service We have stayed here a lot over the past year. I like this hotel everyone is very friendly, and willing to help in any way. I always enjoy the ladies at the front desk very friendly and they make you feel welcomed to be there. The lady that works in the breakfast area is wonderful. The breakfast area is very clean and a nice place to enjoy. We will be back in a few weeks and will stay at this location. August 11, 2014
Rated 5.0 out of 5.0 by Great staff and easy to relax Even with the busy summer travel season and many families, the staff was very attentive and room quiet and comfortable. Worked through the evening, had a great breakfast and was on my way in the morning. August 11, 2014
Rated 5.0 out of 5.0 by Great hotel all round Good location near freeway but set back so not affected by any traffic noise, ideal location to visit the places we needed to, new hotel, very clean and comfortable, nice rooms and facilities, friendly staff, value for money, all we needed. August 11, 2014
Rated 4.0 out of 5.0 by Bedroom The king size bedroom was perfect, clean and nice. August 10, 2014
Rated 5.0 out of 5.0 by Great room, great hotel The hotel was beautiful and very nice. Staff was extremely helpful and very courteous. Room was in excellent condition when we arrived. Breakfast room fully stocked and very clean. Loved the hotel. Will definitely stay there again. August 8, 2014
Rated 5.0 out of 5.0 by Great clean hotel We recently stayed at this hotel and would definitely stay there again. The hotel was very clean-loved the pillows and the bedding! The breakfast was excellent as well with many choices. All staff were friendly. August 3, 2014
Rated 4.0 out of 5.0 by Close to NASA This hotel is close to NASA, It looks like this area has too many mosquitoes (outside not inside the hotel) and our kids also were subject to their attacks. The breakfast was OK, did not have much fruit selections. August 3, 2014
Rated 5.0 out of 5.0 by Staff Very courteous and professional. Manager was attentive and eager to please. Would recommend this location. The only issue is its frequently booked up and despite having a corporate rate and being a platinum member- have a difficult time securing a room even with a 72 hour notice. August 3, 2014
Rated 5.0 out of 5.0 by Huge rooms! The rooms in this hotel were huge, clean and very comfortable! July 30, 2014
Rated 5.0 out of 5.0 by Family Very nice place to stay. Very close to NASA. I would stay here again next time we go to NASA. July 26, 2014
Rated 4.0 out of 5.0 by Very Friendly & Helpful Staff The staff is great. Very helpful. Very knowledgeable about local places to visit and local restaurants. July 26, 2014
Rated 5.0 out of 5.0 by relaxing and restful stay The Hotel was very clean. We enjoyed a restful night after a full day of adventure at NASA Space Center. would Highly recommend this Hotel. July 25, 2014
Rated 5.0 out of 5.0 by One of the better hotels I've been to The location was convenient as it was in the center of a lot of shopping places. The service was great and the staff were kind and respectful. We were there for around 10 days and it was comfortable throughout the whole stay. There was an odd smell in one of our rooms, but it was not a deterrent for us, mostly just an annoyance. Overall, I would go back to this hotel. July 23, 2014
Rated 5.0 out of 5.0 by Super Stay I would high recommend staying here. I f we are ever in the area again I would definitely stay here. The room was nice and quite. The staff was very helpful. July 23, 2014
Rated 4.0 out of 5.0 by NASA visit We stayed here because it was in a great location to visit NASA. The room was comfortable and the breakfast was well done. There are lots of great restaurants nearby as well. Our only problem was that when we came back to the room at 4:30 to relax before dinner, it was still being cleaned! We felt it should have been taken care of earlier for a returning guest. Overall, though, we were impressed with the hotel. July 20, 2014
Rated 2.0 out of 5.0 by Not my favorite experience While this hotel is fairly new, there was one main drawback. I went down to breakfast leaving my (adult) daughter asleep. While I was gone, someone knocked sharply on the door and let themselves into the room. No call of 'Housekeeping' or anything else. We stayed one night. Check out time is the typical 11:00am. This event occurred at about 9:15 am. Front desk personnel said 'We will discuss it with housekeeping.' When I complained further, I was offered 'points' . Not sure I'll stay at Holiday Inn again to even know if I received those 'points'. July 18, 2014
Rated 5.0 out of 5.0 by great experience Our stay at this property was very positive. The only problem we had was the ability to find it. Due to road construction and unmarked roads, we had a very difficult time locating our hotel. Once we did though, we were able to get around very well. I would recommend this hotel. July 18, 2014
Rated 5.0 out of 5.0 by Friendly staff and clean rooms We had 8 family members and 2 rooms stay for 2 nights. We had a great time. The rooms were clean and fresh. The beds comfortable. The breakfast was very good and plentiful. The only draw back was the pool closing time. I highly recommend this hotel. July 16, 2014
Rated 5.0 out of 5.0 by This is a fairly NEW hotel Everything was terrific....exception NO ROOM SERVICE and they didn't have a local restaurant inside like the many other Holiday Inns. This was disappointing to me, as I am a single woman traveling alone for business and once I'm in my hotel, I work all night and don't like to leave the hotel for safety purposes. Other than this....the hotel was terrific! The breakfast offered in the mornngs was very good, just disappointing that I could not order room service. July 15, 2014
Rated 5.0 out of 5.0 by Pleasantly Suprised I had a great experience at the Holiday Inn Express and Suites, Houston Space Center - Clear Lake. The room was nice and clean. It was also a nice, cool place to escape to in Houston's heat. There was alot of items to choose from for a complimentary breakfast. The cookies at the reservation desk in the afternoons were a nice touch, too. The staff was very friendly and very helpful. July 14, 2014
Rated 4.0 out of 5.0 by confortable and quiet. Great hotel. I stay there every week for few days for my work. It has been convenient for me. I plan to come back. July 13, 2014
Rated 5.0 out of 5.0 by Nice surprise! Great hotel with a great staff. My room was upgraded when I got there and it was an utterly pleased with the entire stay. Breakfast was very good and the staff were amazing! I am bookmarking this hotel for the next time I will be vising the NASA area (or skating competition like this time). Great job to everyone! July 10, 2014
Rated 5.0 out of 5.0 by Nice Place A good place to stay and visit local attractions. Great place to stay. July 9, 2014
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