Rated 4.5 out of 5 by 83
Rated 5.0 out of 5.0 by ElevatorManLarry A two week stay
I recently spent two weeks at this HI Express. It was one of the best hotel experiences I have ever had. I travel regularly on business and prefer HI Express. This property is comfortable, quiet, clean, and the staff are all excellent. My business takes me to the Houston / Galveston area frequently. I will stay at this hotel and consider it my home away from home.
With a room overlooking the back side of the hotel you can enjoy the early morning visit by a small herd of deer. The shopping center next door is easily within walking distance and there are many places to dine within a very short distance.
I actually look forward to my next visit.
December 8, 2012
Rated 5.0 out of 5.0 by Cruiser64 Great location, xlarge room, friendly service
We chose the hotel as it was close to the Space Center - they even arranged to shuttle us there and back at our convenience! Driver dropped us off at restaurant for dinner on way back and gave us directions to walk after. Super friendly front desk employee, clean, quiet room, and very new. Would definitely book there again!
December 6, 2012
Rated 5.0 out of 5.0 by ladytravels Baybrook Mall Convenience
Immensely enjoyed my stay at this Holiday Inn Express. It is very convenient to Baybrook Mall, Almeda Mall, and the Johnson Space Center. It is set back from I-45 so you do not hear the traffic noise, but is very close to shopping, dining, and main thoroughfares. Easy access to I-45 if you wish to drive to the Tanger Outlets or to Galveston for The Strand or the beaches.
Good breakfast choices and very clean facilities. Outdoor pool for the Texas sunshine.
December 4, 2012
Rated 5.0 out of 5.0 by ElevatorMan Home away from home
I stayed at the Webster Texas HI Express for 2 weeks on business. I prefer HI Express properties whenever I travel and. I have always had good luck. This hotel is one of the best I have ever stayed in. The room was quiet - very quiet. The view out the back of the hotel is an open field and woods. Each morning deer come out into the field to graze. The staff took care of my every need. Two weeks is a long time to be on the road and every comfort is appreciated. There is shopping and dining all within walking distance or a short drive. I was even able to run on some mornings around the shopping center and back to the hotel. Business will have me going to the Houston / Galveston area in the future. I will always stay at this hotel. Thanks to the excellent staff for making me feel at home.
November 22, 2012
Rated 3.0 out of 5.0 CLOSE TO MALL AND LOCATION IS GREAT FOR OUT OF TOWNERS
I visited durning a convention time and during my resting time i could hear the staff cleaning and setting up for the conference. I didn't think that was great as i was trying to rest in my room. The staff on the other hand are friendly people and the location is great for shopping and getting on -off the highway!
November 6, 2012
Rated 5.0 out of 5.0 by Heyboom New Holiday Inn Express
We stayed here on our way down to Galveston for a Cruise. The property is very new and in excellent condition. The young lady at the front desk on check-in was friendly, smiling, and made us feel welcome. The room was immaculate as it was new. The room had a nice sized flat screen and a large selection of channels. Breakfast was typical for a Holiday Inn express. There is a mall and numerous shops, stores, and restaurants close by. This came in handy for last minute purchases prior to the cruise. There was an outdoor pool and jacuzzi that looked nice, but we did not use them. A good experience overall.
September 30, 2012
Rated 5.0 out of 5.0 by Denise1 Great service and comfortable room.
I had a wonderful stay at the Holiday Inn Express. From the moment I pulled up in the driveway to entering my hotel room. The front desk receptionist were very friendly and very helpful in getting me settle. My room was very clean and comfortable. The breakfast bar was very nice. The hotel is very modern and really nicely decorated. It looked like a 4 star hotel. Very nice. I would highly recommend anyone to stay. My only con would be that I found it hard to get to the hotel if your not familiar with the area...and you arrive at night.
September 24, 2012
Rated 4.0 out of 5.0 by Travelgal bonus wheel
The hotel was clean every time I have stayed there. I have been upgraded to suite, but didn't have any problem with water on the bathroom floor.
What is a little goofy is the wheel at the front desk that until my last visit always landed on "snack", which I'm not interested in and so decline the snack and just take a water. Well, this last time I actually landed on extra points, so I laughed and explained that I thought the wheel was just rigged to land on snacks. Unfortunately, these extra "points" are not shown on my account yet, so perhaps that takes a little longer to credit.
I agree with everyone else that the breakfast is edible, but not very appetizing; however, it is the typical Holiday Inn Express layout. I didn't find this hotel's breakfast any different than any other HI Express across the country #I stay at a lot of hotels#.
September 24, 2012
Rated 5.0 out of 5.0 by craig52 The best stay ever
Out of ten this is a twenty. This stay was a life saver for my family. With 10 adults and 6 children there is never a time you would think everything would go right. This hotel made the differnce. The staff was great. Not just the front desk but the whole group from housekeeping, breakfast care taker, pool worker, general mait.: all all were helpful. even the general manager helpedus. We stayed four days and 3 nights. Your picking of eating places, directions to the places we needed to go, and your abilities to help us rest was the greatest. Do not change a thing at this hotel. It is perfect as it is. I now have family in the houston area I will stay here from now on. I have stayed at the double tree in houston several times but I did not recieve the care from them as i recieve from here. Keep up the good work. I will stay here from now on. Thank you so much.
September 17, 2012
Rated 5.0 out of 5.0 by Tennis12 Tennis Champ Tourney Stay
I have this particular hotel marked as one of my favorites if you are in the ClearLake/Friendswood/Deer Park area. It's right off 45.
The hotel is very clean and well decorated. Our beds were very comfortable and the a/c was quiet in our room. My only disappointment is the breakfast. No Carne & Pappas!
There is just scrambled eggs and pancakes. So either sleep in or go out for breakfast.
September 15, 2012
Rated 5.0 out of 5.0 by TFS73 Great Servicce
The young lady that coverered the night shift knows what customer service is. She went above her job to make sure I enjoyed my stay.
September 12, 2012
Rated 5.0 out of 5.0 by Kawgirl Great HIE!
The manager was very present and accommodating to any needs. The staff was wonderful, especially the breakfast server Sandra. She stayed very diligent to cleaning the area and taking care of any needs of the guests. The room was amazing! Only suggestion was the workout room. One treadmill didn't work and the elliptical was a bit older. Pool was great, including hot tubs and individual cabanas. Just wish I had more time to spend there! Overall, great place to stay! Good location to all the area has to offer, including Houston.
September 3, 2012
Rated 3.0 out of 5.0 by doxCali The entire bathroom was flooded after every shower
I had a room with a Jacuzzi (that was nice).
However, the room was small and poorly layout (which did not bother me.
The main issue was that every time I shower, the entire bathroom floor was totally wet. The bathroom glass door did not contain the water inside the shower. So, I had to throw all the tower on the bathroom floor.
The hotel said they would move me to another room, but never happened!
July 10, 2012
Rated 5.0 out of 5.0 by Tinkerbell Served it's purpose
We were on route to Galveston for a cruise and stopped at this hotel after our flight in to Houston. It was clean, and served it's purpose for a short stay..
July 10, 2012
Rated 5.0 out of 5.0 by jnnfbrss Great room, Great price!
Great hotel. The rooms are tastefully decorated . customer service was excellent. Great value.
July 10, 2012